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    Unsolved VitalPBX 3

    IT Discussion
    vitalpbx ssh
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    • JaredBuschJ
      JaredBusch
      last edited by

      I go back to the VitalPBX community today. and my post is gone.

      So why should I look into this solution more?

      8f5c1c89-e7b7-4ae6-9f0a-ba92f9e56695-image.png

      1 Reply Last reply Reply Quote 0
      • DustinB3403D
        DustinB3403
        last edited by

        Was is a post or a rant?

        1 Reply Last reply Reply Quote 0
        • DustinB3403D
          DustinB3403
          last edited by DustinB3403

          @JaredBusch I just did a search for you under the "community users" and I couldn't find your account.

          To me it seem they don't want you there.

          chrome_s5KK7yE62x.png

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          • B
            bnrstnr @DustinB3403
            last edited by

            @DustinB3403 564fc8cd-180c-4ed8-970b-82c2f48ac834-image.png

            1 Reply Last reply Reply Quote 0
            • DustinB3403D
              DustinB3403
              last edited by

              Interesting it can't search by username then. . .

              Well whatever

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller
                last edited by

                I reached out and asked them to escalate. They said that the forum never recorded the post completely. Obviously it did to some degree, because it said that it was held for moderation, but the email notifying them that it happened was never sent out. So it appears that something failed and maybe it never made it to the database.

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                • M
                  MontesVitalPBX @JaredBusch
                  last edited by

                  @JaredBusch Hey, sorry I never got the email for this mention. We are looking into your post, but cannot find it. It appears that your account was not verified So that is why moderation was needed, but we weren't able to find your post. I have gone ahead and verified your account so you should be able to post once again. Now, it would be good if you can try again, so we can solve it, and continue running your issues on the VitalPBX forum so our support and dev team can take a look into it.

                  JaredBuschJ 2 Replies Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch
                    last edited by

                    Just discovered that VitalPBX does not make use of SRV records, which is annoying.

                    Setup the PJSIP trunk to Skyetel and put in only na.skyetel.com for the host.

                    Calls would not terminate until I manually added all of the addresses in match. 💣

                    I 1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch @MontesVitalPBX
                      last edited by

                      @MontesVitalPBX said in VitalPBX 3:

                      @JaredBusch Hey, sorry I never got the email for this mention. We are looking into your post, but cannot find it. It appears that your account was not verified So that is why moderation was needed, but we weren't able to find your post. I have gone ahead and verified your account so you should be able to post once again. Now, it would be good if you can try again, so we can solve it, and continue running your issues on the VitalPBX forum so our support and dev team can take a look into it.

                      I'll repost in a bit.

                      1 Reply Last reply Reply Quote 0
                      • I
                        ing-joserivera26 @JaredBusch
                        last edited by

                        @JaredBusch That option comes enabled by default, well in case you are talking of this option:

                        srv_lookups.png

                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch @ing-joserivera26
                          last edited by

                          @ing-joserivera26 Until I added the IP in the match, the Skyetel dashboard was showing the PBX offline and would not send calls.

                          If it is doing an SRV lookup, it is failing to do something right.
                          ab8aa949-6d21-4c96-93ed-0dff8f808af5-image.png

                          I 1 Reply Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch
                            last edited by

                            As soon as I remove them, the inbound options from Skyetel for keep alive fail.
                            075fc202-9e3d-4ee1-ab79-aedcb9c98dfd-image.png

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                            • I
                              ing-joserivera26 @JaredBusch
                              last edited by

                              @JaredBusch Match is required for incoming authentication. The remote host is for outbound calls.

                              More info here:
                              https://github.com/asterisk/asterisk/blob/master/configs/samples/pjsip.conf.sample#L1304

                              Skyetel Documentation
                              https://support.skyetel.com/hc/en-us/articles/360041173493-Skyetel-IP-Addresses
                              Inbound IPs
                              These are the IP Address inbound calls will originate from

                              Description
                              SIP IP Addresses
                              North West 52.41.52.34
                              South West 52.8.201.128
                              North East 52.60.138.31
                              South East 50.17.48.216

                              Tutorial: https://support.skyetel.com/hc/en-us/articles/360041177833-VitalPBX

                              JaredBuschJ 1 Reply Last reply Reply Quote 0
                              • JaredBuschJ
                                JaredBusch @ing-joserivera26
                                last edited by

                                @ing-joserivera26 said in VitalPBX 3:

                                @JaredBusch Match is required for incoming authentication. The remote host is for outbound calls.

                                I know what the fields are for.

                                Your link to the Asterisk github clearly tells you that it should work as I describe.
                                d4d8fde0-e07a-44bd-bd25-95f809b55c9a-image.png

                                If the system was properly doing the SRV lookup, it should see these 4 addresses.
                                85428c1f-481d-4202-acf9-853939afb97b-image.png

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                                • I
                                  ing-joserivera26 @JaredBusch
                                  last edited by ing-joserivera26

                                  @JaredBusch In that case you must put the host in the match field. I guess you must put: srv.skyetel.com

                                  Skyetel said in your blog:
                                  That being said, if you are feeling ambitious and want to try an unpublished (but supported) technique, you can use srv.skyetel.com instead of term.skyetel.com. It uses SRV records instead of A records. We keep this unpublished to encourage people to use our IPs - SRV causes a lot of problems for inexperienced administrators, but some PBXs require it when using multiple IPs as we do.

                                  You've created a tutorial for FPBX, and you defined the match field also as you did on VitalPBX. So, I guess that's the right process.
                                  https://mangolassi.it/topic/19615/setting-up-a-skyetel-sip-trunk-in-freepbx

                                  JaredBuschJ SkyetelS 3 Replies Last reply Reply Quote 0
                                  • JaredBuschJ
                                    JaredBusch @ing-joserivera26
                                    last edited by

                                    @ing-joserivera26 said in VitalPBX 3:

                                    You've created a tutorial for FPBX, and you defined the match field also as you did on VitalPBX. So, I guess that's the right process.

                                    Nice try. That was before I spoke with the FreePBX developers about the subject. Try noting the date on that post.

                                    I 1 Reply Last reply Reply Quote 0
                                    • SkyetelS
                                      Skyetel @ing-joserivera26
                                      last edited by Skyetel

                                      @ing-joserivera26 said in VitalPBX 3:

                                      @JaredBusch In that case you must put the host in the match field. I guess you must put: srv.skyetel.com

                                      Skytel said in your blog:

                                      SkyEtel 🙂

                                      1 Reply Last reply Reply Quote 1
                                      • JaredBuschJ
                                        JaredBusch @ing-joserivera26
                                        last edited by JaredBusch

                                        @ing-joserivera26 said in VitalPBX 3:

                                        @JaredBusch In that case you must put the host in the match field. I guess you must put: srv.skyetel.com

                                        Ou of date. That is from before the NA region even existed.

                                        term.skyetel.com does not have SRV records.
                                        srv.skyetel.com does not (or did not used to) have A records.
                                        na.skyetel.com has both A records and SRV records.

                                        I 1 Reply Last reply Reply Quote 0
                                        • I
                                          ing-joserivera26 @JaredBusch
                                          last edited by

                                          @JaredBusch As I told you, you can try putting srv.skyetel.com in the match field. You need to define the match parameter because is part of the identify section. You can put IP addresses or domains.

                                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                                          • I
                                            ing-joserivera26 @JaredBusch
                                            last edited by

                                            @JaredBusch Then, put na.skyetel.com on the match field. That's it

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