Voip.ms Fax To Email
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Curious if anyone here has used voip.ms' fax to email service? Wonder if there's any feedback.
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@NashBrydges said in Voip.ms Fax To Email:
Curious if anyone here has used voip.ms' fax to email service? Wonder if there's any feedback.
At my last job, I set it to send to an E-mail address that's a public folder. I also configured it to where users who were allowed could E-mail a particular E-mail address to send faxes. Simple system but for our needs it was effective.
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I deployed it for 5 users well over a year ago. After they got used to the process, it was fine. No complaints that I am aware of.
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Were they able to send faxes via their own email client? I noticed the wiki shows how to use the service by logging into the portal.
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@NashBrydges said in Voip.ms Fax To Email:
Were they able to send faxes via their own email client? I noticed the wiki shows how to use the service by logging into the portal.
What would their "own client" be? You'd need a fax protocol in order to do that.
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@NashBrydges Yes, the users I am referring to use Outlook. The copiers that have email capability are able to fax as well.
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@NashBrydges I only log in to the portal to set up the users. They have never used or seen the portal.
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@scottalanmiller said in Voip.ms Fax To Email:
@NashBrydges said in Voip.ms Fax To Email:
Were they able to send faxes via their own email client? I noticed the wiki shows how to use the service by logging into the portal.
What would their "own client" be? You'd need a fax protocol in order to do that.
Their own email client like MS Outlook desktop. This service leverages email to send/receive faxes so no fax protocol needed at that level, only at voip.ms which takes the email and converts it to fax, as I understand this process to work.
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@NashBrydges This is correct. You send the "fax" to an email address. The subject line of the "fax" is the fax number.
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@NashBrydges said in Voip.ms Fax To Email:
@scottalanmiller said in Voip.ms Fax To Email:
@NashBrydges said in Voip.ms Fax To Email:
Were they able to send faxes via their own email client? I noticed the wiki shows how to use the service by logging into the portal.
What would their "own client" be? You'd need a fax protocol in order to do that.
Their own email client like MS Outlook desktop. This service leverages email to send/receive faxes so no fax protocol needed at that level, only at voip.ms which takes the email and converts it to fax, as I understand this process to work.
That's a bit different, that's an email to fax gateway. Which is fine to do, but isn't a fax client. That's an email client, a bit different.
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@brandon220 said in Voip.ms Fax To Email:
The copiers that have email capability are able to fax as well.
FFS...
These are not the same thing. One is email and one is fax.They work completely differently.
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@scottalanmiller said in Voip.ms Fax To Email:
That's a bit different, that's an email to fax gateway.
No, most likely, it is simply a device that sends email.
Yup, it is.
@brandon220 said in Voip.ms Fax To Email:
@NashBrydges This is correct. You send the "fax" to an email address. The subject line of the "fax" is the fax number.
The Email to Fax gateway is elsewhere.
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@brandon220 said in Voip.ms Fax To Email:
The copiers that have email capability are able to fax as well.
Yes, but that's a fax machine and an email client in the same box. Basically it is a scanner that can then chose to print, fax, or email. Three different options after having scanned an image.
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@brandon220 said in Voip.ms Fax To Email:
@NashBrydges This is correct. You send the "fax" to an email address. The subject line of the "fax" is the fax number.
This requires an insane amount of interaction from a user. While I am sure some small office might "accept" it as the way it has to be, most will not.
They will not walk up to a MFP (copier) and
- hit "email" instead of "fax"
- edit a custom subject line for each "email"
- type in the email address (likely a shortcut, but still)
- hit send
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@NashBrydges said in Voip.ms Fax To Email:
Curious if anyone here has used voip.ms' fax to email service? Wonder if there's any feedback.
This service works great to receive faxes.
This service works great to send faxes from their desktop email client. It is not a good solution for a MFP, see above.
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@JaredBusch said in Voip.ms Fax To Email:
@brandon220 said in Voip.ms Fax To Email:
@NashBrydges This is correct. You send the "fax" to an email address. The subject line of the "fax" is the fax number.
This requires an insane amount of interaction from a user. While I am sure some small office might "accept" it as the way it has to be, most will not.
They will not walk up to a MFP (copier) and
- hit "email" instead of "fax"
- edit a custom subject line for each "email"
- type in the email address (likely a shortcut, but still)
- hit send
That would be untenable... but scan to the users email, the. At the desk forward the email to the fax email address after changing the subject to the phone number is more likely to be accepted.
Though for the cost, you’re still paying the faxing mins, might as well get an ata box and connect a sip trunk to the fax machine for outbound.
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@Dashrender said in Voip.ms Fax To Email:
That would be untenable...
You'd think, but it's roughly the effort people go through for normal faxing already so....
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@Dashrender said in Voip.ms Fax To Email:
@JaredBusch said in Voip.ms Fax To Email:
@brandon220 said in Voip.ms Fax To Email:
@NashBrydges This is correct. You send the "fax" to an email address. The subject line of the "fax" is the fax number.
This requires an insane amount of interaction from a user. While I am sure some small office might "accept" it as the way it has to be, most will not.
They will not walk up to a MFP (copier) and
- hit "email" instead of "fax"
- edit a custom subject line for each "email"
- type in the email address (likely a shortcut, but still)
- hit send
That would be untenable... but scan to the users email, the. At the desk forward the email to the fax email address after changing the subject to the phone number is more likely to be accepted.
Though for the cost, you’re still paying the faxing mins, might as well get an ata box and connect a sip trunk to the fax machine for outbound.
You outlined even more steps, but because it is on the comfort of their email client, that is why it is workable.
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@JaredBusch said in Voip.ms Fax To Email:
@Dashrender said in Voip.ms Fax To Email:
@JaredBusch said in Voip.ms Fax To Email:
@brandon220 said in Voip.ms Fax To Email:
@NashBrydges This is correct. You send the "fax" to an email address. The subject line of the "fax" is the fax number.
This requires an insane amount of interaction from a user. While I am sure some small office might "accept" it as the way it has to be, most will not.
They will not walk up to a MFP (copier) and
- hit "email" instead of "fax"
- edit a custom subject line for each "email"
- type in the email address (likely a shortcut, but still)
- hit send
That would be untenable... but scan to the users email, the. At the desk forward the email to the fax email address after changing the subject to the phone number is more likely to be accepted.
Though for the cost, you’re still paying the faxing mins, might as well get an ata box and connect a sip trunk to the fax machine for outbound.
You outlined even more steps, but because it is on the comfort of their email client, that is why it is workable.
yep, I know...
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@JaredBusch What I'm referring to is that I can take a physical piece of paper that I want to fax to a Xerox copier (in this instance). Instead of using the built-in fax machine function (no phone line attached) I can "email" the document to [email protected] and in the subject line is the actual fax number. When I email from the copier, it comes out as a fax to the receiver. Not as an email. The receiver has no idea that it did not come from a conventional fax machine.
