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    Excel freezing

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    ms office excel
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    • DashrenderD
      Dashrender @Kelly
      last edited by

      @Kelly said in Excel freezing:

      Is this a local install or a Click-to-Run version? Might there be something odd going on with OneDrive integration (assuming O365).

      Local install - We don't have O365. The user does not have OneDrive or OneDrive4Business setup. Nor any other syncing solutions besides the built in Windows sync with the server (Off-line files). But that was disabled last week as part of this troubleshooting as well.

      The user hasn't been able to dedicate a large amount of time (well, at least their normal amount of Excel time) to their computer since Friday - so short of the "broken search" ability within Excel yesterday, there have been no reports of issue.

      1 Reply Last reply Reply Quote 0
      • V
        VoIP_n00b
        last edited by

        Excel is a bitch

        Emad RE wrx7mW 2 Replies Last reply Reply Quote 2
        • Emad RE
          Emad R @VoIP_n00b
          last edited by

          @VoIP_n00b said in Excel freezing:

          Excel is a bitch

          +200

          1 Reply Last reply Reply Quote 0
          • Emad RE
            Emad R
            last edited by Emad R

            EXCEL IS THE DEVIL

            dude i supported 3 ladies that uses excel alot like receptionest in hosptial, the only real fix. and they knew excel is soo bad that they didnt really expect from me any solutions. I would just listen to them on how they have to repeat the data entry part ... try to have candy with you when you support such cases

            take the data

            create new excel file

            paste that date, no format, or reduce formatting as much as possible.

            Excel is stupid in optimizing, sometimes a user which is valid tries to do quick thing and what he does is
            make like infinite number of pink column , so excel keeps saving that. you need to start fresh with values only

            And XLSB is fast, try that but take backups

            wrx7mW 1 Reply Last reply Reply Quote 1
            • notverypunnyN
              notverypunny @Dashrender
              last edited by

              @Dashrender said in Excel freezing:

              So the ongoing saga that is this user.

              This morning - the PC had been up for 4 days (which really shouldn't be an issue) when using Excel - sheets were left open over the weekend for sure! - the search function on the open screen would not allow them to click into the search box. It just sat there dumb... you could close it, but nothing else. When you clicked, literally nothing happened.

              Rebooting 'fixed' the issue.

              The computer has 16 GB RAM and 256 GB NMVe SSD.

              Pending install for updates?

              DashrenderD 1 Reply Last reply Reply Quote 0
              • wrx7mW
                wrx7m @notverypunny
                last edited by

                @notverypunny said in Excel freezing:

                Excel... check the specific spreadsheet(s) workbook(s) that they're having problems with.... we've had a few cases where people are causing problems with data references and other wonderful things that they find when googling for a solution. Like statically referencing another file on their desktop or personal share and then sending the file to someone else only to find that it doesn't work for the other person.

                Had issues where someone added some vbs and it caused the file to crash.

                1 Reply Last reply Reply Quote 0
                • wrx7mW
                  wrx7m @Emad R
                  last edited by

                  @Emad-R said in Excel freezing:

                  take the data
                  create new excel file
                  paste that date, no format, or reduce formatting as much as possible.

                  I have also had people do this to fix weird issues. It has fixed some.

                  DashrenderD 1 Reply Last reply Reply Quote 1
                  • wrx7mW
                    wrx7m @VoIP_n00b
                    last edited by wrx7m

                    @VoIP_n00b said in Excel freezing:

                    Excel is a bitch

                    Especially, here. They are running all their forecasts through it. Excel using something like 16GB of RAM for one sheet.

                    DashrenderD 1 Reply Last reply Reply Quote 1
                    • DashrenderD
                      Dashrender @notverypunny
                      last edited by

                      @notverypunny said in Excel freezing:

                      d for sure! - the search function on the open screen would not allow them to click into the search box. It just sat there dumb... you could close

                      Not that I am aware of - I'd have to check the dates on any updates installed.

                      1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @wrx7m
                        last edited by

                        @wrx7m said in Excel freezing:

                        @Emad-R said in Excel freezing:

                        take the data
                        create new excel file
                        paste that date, no format, or reduce formatting as much as possible.

                        I have also had people do this to fix weird issues. It has fixed some.

                        yeah, some of these files are 30 years old.

                        S 1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender @wrx7m
                          last edited by

                          @wrx7m said in Excel freezing:

                          @VoIP_n00b said in Excel freezing:

                          Excel is a bitch

                          Especially, here. They are running all their forecasts through it. Excel using something like 16GB of RAM for one sheet.

                          As much as that likely belongs on a DB server somewhere - who's going to set it up? and program the new interface, etc?

                          travisdh1T wrx7mW 2 Replies Last reply Reply Quote 0
                          • S
                            scotth @Dashrender
                            last edited by

                            @Dashrender said in Excel freezing:

                            @wrx7m said in Excel freezing:

                            @Emad-R said in Excel freezing:

                            take the data
                            create new excel file
                            paste that date, no format, or reduce formatting as much as possible.

                            I have also had people do this to fix weird issues. It has fixed some.

                            yeah, some of these files are 30 years old.

                            30 years old. Sheeez. Those could have originated on Lotus. Copy / past like previously suggested might do some good.

                            1 Reply Last reply Reply Quote 0
                            • travisdh1T
                              travisdh1 @Dashrender
                              last edited by

                              @Dashrender said in Excel freezing:

                              @wrx7m said in Excel freezing:

                              @VoIP_n00b said in Excel freezing:

                              Excel is a bitch

                              Especially, here. They are running all their forecasts through it. Excel using something like 16GB of RAM for one sheet.

                              As much as that likely belongs on a DB server somewhere - who's going to set it up? and program the new interface, etc?

                              Ever use Microsoft Dynamics? Uses a backend database with Excel as the front end. Most horrendous mishmash I've ever seen. That was the 2005 version, so hopefully outdated by now.

                              1 Reply Last reply Reply Quote 0
                              • wrx7mW
                                wrx7m @Dashrender
                                last edited by

                                @Dashrender said in Excel freezing:

                                @wrx7m said in Excel freezing:

                                @VoIP_n00b said in Excel freezing:

                                Excel is a bitch

                                Especially, here. They are running all their forecasts through it. Excel using something like 16GB of RAM for one sheet.

                                As much as that likely belongs on a DB server somewhere - who's going to set it up? and program the new interface, etc?

                                yeah. that has been in the works for over a year. We are syncing the data to SQL and then will be able to run queries and also export it to Domo.

                                1 Reply Last reply Reply Quote 0
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