Forced Double Sided Printing
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We have a client that owns a HP LaserJet Pro MFP M428fdn, even though driver settings are set to not do double sided printing it still keeps trying to do so. Duplex setting in the printers control panel has duplex disabled by default as well not sure why this is happening.
Has anyone experienced something like this and know wtf could be happening with this printer?
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Some settings we have:
Driver download says duplex is on by default:
I would still think with the settings as we have them it should print double-sided.
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Is the client workstation Windows or Mac?
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@DustinB3403 Windows, its actually a small office so around 6 computers with the same issue, 3 - windows 7 and 3- windows 10.
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Make sure they aren't duplexing by default from whatever application they are printing from. I have seen that and its annoying.
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@Romo You need to set the preference in Manage your device -> Priner properties -> Advanced -> Printing Defaults. Set your default there instead of the place you'd think it should be set.
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@jmoore said in Forced Double Sided Printing:
Make sure they aren't duplexing by default from whatever application they are printing from. I have seen that and its annoying.
Yep - If it's Chrome - Chrome loves to completely disregard the default printer settings.
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@travisdh1 Thank you, the change there solved the issue.
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@Romo said in Forced Double Sided Printing:
@travisdh1 Thank you, the change there solved the issue.
You'll never guess who ran into that same issue just a few days before you posted.
