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    AV - should companies keep buying it?

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    • scottalanmillerS
      scottalanmiller
      last edited by

      Should companies buy AV?

      Generally, I would say "no". Not that they shouldn't have AV, but good AV is free and maintained by the system. Additional AV isn't necessarily bad, but the cost of it is often ridiculously high and very difficult to justify. There are good AV programs out there like Webroot and Bitdefender. But Defender is good, too, and included.

      AV is mostly a panacea today. It's a second line of defense, but typically only turning out to be useful at times when blatant disregard for security basics were already the cause of problems. And third party AV in the real world seems to cause more issues than it solves.

      travisdh1T 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @Dashrender
        last edited by

        @Dashrender said in AV - should companies keep buying it?:

        It seems that updating software daily is much more critical to systems being secure instead of trying to rely on AV.

        This has always been the case, education is just leading more people to realize how many people have not patched in the past and people are more prepared to hold those not patching accountable for the risk that they put people at.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          AV was super important in the era of "no security" with DOS and Windows 98, for example. AV was "the security mechanism" that you added to your system. Since the Windows NT family has security mechanisms, the role of AV has almost always been just a placebo, or nearly so.

          1 Reply Last reply Reply Quote 0
          • RojoLocoR
            RojoLoco
            last edited by

            Now I want to compare the third party setup to a bare bones windows defender setup. Our webroot protected systems get 10/10 (totally stops all ransomware tests) when testing with ransim. I guess I'll spin up a win 10 VM and see what that scores.

            DashrenderD 1 Reply Last reply Reply Quote 1
            • DashrenderD
              Dashrender @RojoLoco
              last edited by

              @RojoLoco said in AV - should companies keep buying it?:

              Now I want to compare the third party setup to a bare bones windows defender setup. Our webroot protected systems get 10/10 (totally stops all ransomware tests) when testing with ransim. I guess I'll spin up a win 10 VM and see what that scores.

              Since it's simulated - I'm not sure I think it has any real value. True attacks are using both old and zero day exploits - I'm guessing very little will stop zero day exploits, the number one thing is user education and awareness.

              RojoLocoR scottalanmillerS 2 Replies Last reply Reply Quote 0
              • RojoLocoR
                RojoLoco @Dashrender
                last edited by

                @Dashrender said in AV - should companies keep buying it?:

                @RojoLoco said in AV - should companies keep buying it?:

                Now I want to compare the third party setup to a bare bones windows defender setup. Our webroot protected systems get 10/10 (totally stops all ransomware tests) when testing with ransim. I guess I'll spin up a win 10 VM and see what that scores.

                Since it's simulated - I'm not sure I think it has any real value. True attacks are using both old and zero day exploits - I'm guessing very little will stop zero day exploits, the number one thing is user education and awareness.

                True, but I have no other way to test short of trying to get infected on purpose. And I know it's not testing the user-clicked-a-dumb-link scenario. I think the real test will be if defender freaks out when I unzip the installer (like webroot did). That shows that it is detecting something at least.

                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @Dashrender
                  last edited by

                  @Dashrender said in AV - should companies keep buying it?:

                  @RojoLoco said in AV - should companies keep buying it?:

                  Now I want to compare the third party setup to a bare bones windows defender setup. Our webroot protected systems get 10/10 (totally stops all ransomware tests) when testing with ransim. I guess I'll spin up a win 10 VM and see what that scores.

                  Since it's simulated - I'm not sure I think it has any real value. True attacks are using both old and zero day exploits - I'm guessing very little will stop zero day exploits, the number one thing is user education and awareness.

                  I'd say it has some value, but not a ton. Middle ground. It's telling, but not definitive.

                  DashrenderD 1 Reply Last reply Reply Quote 0
                  • MattSpellerM
                    MattSpeller
                    last edited by

                    We use it as a last ditch tool to protect end users from themselves. Necessary no, useful yes.

                    Bonus - sophos also manages our bit defender keys

                    Bonus x2 - sophos also does phish testing, which is not only useful but also amusing

                    Bonus x3 - sophos actually works and doesn't do dumb stuff that wastes my time.

                    RojoLocoR 1 Reply Last reply Reply Quote 2
                    • RojoLocoR
                      RojoLoco @MattSpeller
                      last edited by

                      @MattSpeller said in AV - should companies keep buying it?:

                      We use it as a last ditch tool to protect end users from themselves. Necessary no, useful yes.

                      Bonus - sophos also manages our bit defender keys

                      Bonus x2 - sophos also does phish testing, which is not only useful but also amusing

                      Bonus x3 - sophos actually works and doesn't do dumb stuff that wastes my time.

                      #3 is why I like webroot. Easy central control. Can you get any kind of management console for windows defender without giving MS a bunch more money?

                      DashrenderD scottalanmillerS 2 Replies Last reply Reply Quote 1
                      • travisdh1T
                        travisdh1 @scottalanmiller
                        last edited by

                        @scottalanmiller said in AV - should companies keep buying it?:

                        And third party AV in the real world seems to cause more issues than it solves.

                        This is really what it boils down to. Adding 3rd party security software to a system has to open more holes in the underlying operating system, for itself at the bare minimum. Instead of providing additional security, they increase the attack surface. Just the opposite of what your trying to do.

                        That's not to say they are never worth while. A centralized dashboard to manage all the computers can be well worth the cost.

                        DashrenderD scottalanmillerS 2 Replies Last reply Reply Quote -1
                        • DashrenderD
                          Dashrender @scottalanmiller
                          last edited by

                          @scottalanmiller said in AV - should companies keep buying it?:

                          @Dashrender said in AV - should companies keep buying it?:

                          @RojoLoco said in AV - should companies keep buying it?:

                          Now I want to compare the third party setup to a bare bones windows defender setup. Our webroot protected systems get 10/10 (totally stops all ransomware tests) when testing with ransim. I guess I'll spin up a win 10 VM and see what that scores.

                          Since it's simulated - I'm not sure I think it has any real value. True attacks are using both old and zero day exploits - I'm guessing very little will stop zero day exploits, the number one thing is user education and awareness.

                          I'd say it has some value, but not a ton. Middle ground. It's telling, but not definitive.

                          really? sounds like it's little more than the eicar test. yep.. the AV detected the known pattern - yeah.. lol

                          1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender @RojoLoco
                            last edited by

                            @RojoLoco said in AV - should companies keep buying it?:

                            @MattSpeller said in AV - should companies keep buying it?:

                            We use it as a last ditch tool to protect end users from themselves. Necessary no, useful yes.

                            Bonus - sophos also manages our bit defender keys

                            Bonus x2 - sophos also does phish testing, which is not only useful but also amusing

                            Bonus x3 - sophos actually works and doesn't do dumb stuff that wastes my time.

                            #3 is why I like webroot. Easy central control. Can you get any kind of management console for windows defender without giving MS a bunch more money?

                            no of course not - but you didn't get it from Webroot for free either.

                            As for actually getting reporting - You could get logs from the local machine via powershell and a logging server, then run reports, etc, etc, etc...
                            but yeah - that is kinda ugly.

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender @travisdh1
                              last edited by

                              @travisdh1 said in AV - should companies keep buying it?:

                              @scottalanmiller said in AV - should companies keep buying it?:

                              And third party AV in the real world seems to cause more issues than it solves.

                              This is really what it boils down to. Adding 3rd party security software to a system has to open more holes in the underlying operating system, for itself at the bare minimum. Instead of providing additional security, they increase the attack surface. Just the opposite of what your trying to do.

                              That's not to say they are never worth while. A centralized dashboard to manage all the computers can be well worth the cost.

                              To what end though? If the centralized console tells you it stopped an infection - now what? do you actually review what the user was doing? I suppose if you want to read daily reports that the AV is updated - you could get that from WSUS for Windows machines, though BYOD makes that kinda hard - though not impossible.

                              scottalanmillerS 1 Reply Last reply Reply Quote 1
                              • scottalanmillerS
                                scottalanmiller @RojoLoco
                                last edited by

                                @RojoLoco said in AV - should companies keep buying it?:

                                #3 is why I like webroot. Easy central control. Can you get any kind of management console for windows defender without giving MS a bunch more money?

                                You can make your own, but that's the same as spending money (basically.) The nice thing about Defender is that you rarely need central control. If that's something you need, then Defender is weak today. But rarely have we found a need for that.

                                RojoLocoR 1 Reply Last reply Reply Quote 1
                                • scottalanmillerS
                                  scottalanmiller @Dashrender
                                  last edited by

                                  @Dashrender said in AV - should companies keep buying it?:

                                  @travisdh1 said in AV - should companies keep buying it?:

                                  @scottalanmiller said in AV - should companies keep buying it?:

                                  And third party AV in the real world seems to cause more issues than it solves.

                                  This is really what it boils down to. Adding 3rd party security software to a system has to open more holes in the underlying operating system, for itself at the bare minimum. Instead of providing additional security, they increase the attack surface. Just the opposite of what your trying to do.

                                  That's not to say they are never worth while. A centralized dashboard to manage all the computers can be well worth the cost.

                                  To what end though? If the centralized console tells you it stopped an infection - now what? do you actually review what the user was doing? I suppose if you want to read daily reports that the AV is updated - you could get that from WSUS for Windows machines, though BYOD makes that kinda hard - though not impossible.

                                  That's my take on it, that's not information that I really want people sifting through under normal circumstances.

                                  travisdh1T 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @Dashrender
                                    last edited by

                                    @Dashrender said in AV - should companies keep buying it?:

                                    As for actually getting reporting - You could get logs from the local machine via powershell and a logging server, then run reports, etc, etc, etc...
                                    but yeah - that is kinda ugly.

                                    Kinda ugly, once. But once you have the tools, it is free "forever." I wonder if ELK or something does that well.

                                    DashrenderD 1 Reply Last reply Reply Quote 0
                                    • DashrenderD
                                      Dashrender @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in AV - should companies keep buying it?:

                                      @Dashrender said in AV - should companies keep buying it?:

                                      As for actually getting reporting - You could get logs from the local machine via powershell and a logging server, then run reports, etc, etc, etc...
                                      but yeah - that is kinda ugly.

                                      Kinda ugly, once. But once you have the tools, it is free "forever." I wonder if ELK or something does that well.

                                      That was my wondering as well.

                                      1 Reply Last reply Reply Quote 0
                                      • travisdh1T
                                        travisdh1 @scottalanmiller
                                        last edited by

                                        @scottalanmiller said in AV - should companies keep buying it?:

                                        @Dashrender said in AV - should companies keep buying it?:

                                        @travisdh1 said in AV - should companies keep buying it?:

                                        @scottalanmiller said in AV - should companies keep buying it?:

                                        And third party AV in the real world seems to cause more issues than it solves.

                                        This is really what it boils down to. Adding 3rd party security software to a system has to open more holes in the underlying operating system, for itself at the bare minimum. Instead of providing additional security, they increase the attack surface. Just the opposite of what your trying to do.

                                        That's not to say they are never worth while. A centralized dashboard to manage all the computers can be well worth the cost.

                                        To what end though? If the centralized console tells you it stopped an infection - now what? do you actually review what the user was doing? I suppose if you want to read daily reports that the AV is updated - you could get that from WSUS for Windows machines, though BYOD makes that kinda hard - though not impossible.

                                        That's my take on it, that's not information that I really want people sifting through under normal circumstances.

                                        Yeah, and when you really need it, it's already failed.

                                        1 Reply Last reply Reply Quote 0
                                        • RojoLocoR
                                          RojoLoco @scottalanmiller
                                          last edited by

                                          @scottalanmiller said in AV - should companies keep buying it?:

                                          @RojoLoco said in AV - should companies keep buying it?:

                                          #3 is why I like webroot. Easy central control. Can you get any kind of management console for windows defender without giving MS a bunch more money?

                                          You can make your own, but that's the same as spending money (basically.) The nice thing about Defender is that you rarely need central control. If that's something you need, then Defender is weak today. But rarely have we found a need for that.

                                          The console is mostly to see who did something stupid so I can say "hey, don't do that shit".

                                          DashrenderD 1 Reply Last reply Reply Quote 1
                                          • scottalanmillerS
                                            scottalanmiller @travisdh1
                                            last edited by

                                            @travisdh1 said in AV - should companies keep buying it?:

                                            @scottalanmiller said in AV - should companies keep buying it?:

                                            And third party AV in the real world seems to cause more issues than it solves.

                                            This is really what it boils down to. Adding 3rd party security software to a system has to open more holes in the underlying operating system, for itself at the bare minimum. Instead of providing additional security, they increase the attack surface. Just the opposite of what your trying to do.

                                            That's not to say they are never worth while. A centralized dashboard to manage all the computers can be well worth the cost.

                                            Once of the biggest worries I've seen with third party tools is customers (so this is more for MSPs than in house people) who want to change it up, switch vendors, go to Defender, miss their renewals, or whatever (or in the case of ESET, a malicious vendor that disabled protection to try to extort money.) Anything goes wrong, and the protection shuts off.

                                            That was what happened to one of our customers last week (they weren't our customer when it happened.) The had Defender for free, but old tools like Sophos and Kaspersky had disabled Defender and were actively removing it even after it was enabled even after they were removed. S&K ended up leaving us far more exposed than if we had never had them.

                                            1 Reply Last reply Reply Quote 1
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