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    Payroll Provider gets Encrypted & Pays Ransom

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    • DustinB3403D
      DustinB3403
      last edited by DustinB3403

      In the same article,

      The FBI is telling people to not pay the ransom, but Cyber Security experts are telling clients to pay the ransom.

      Um. . . fire those experts and get someone in there who once you're are up to fix your systems, that meet real RTO and RPO objectives. . .

      scottalanmillerS S 2 Replies Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @DustinB3403
        last edited by

        @DustinB3403 said in Payroll Provider gets Encrypted & Pays Ransom:

        Even paying the ransom didn't work as expected!

        chrome_2019-03-04_11-26-44.png

        Or DID work as expected, who actually expects that to work?

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @DustinB3403
          last edited by

          @DustinB3403 said in Payroll Provider gets Encrypted & Pays Ransom:

          The FBI is telling people to not pay the ransom, but Cyber Security experts are telling clients to pay the ransom.

          Different goals.

          DustinB3403D 1 Reply Last reply Reply Quote 0
          • DustinB3403D
            DustinB3403 @scottalanmiller
            last edited by

            @scottalanmiller said in Payroll Provider gets Encrypted & Pays Ransom:

            @DustinB3403 said in Payroll Provider gets Encrypted & Pays Ransom:

            The FBI is telling people to not pay the ransom, but Cyber Security experts are telling clients to pay the ransom.

            Different goals.

            The FBI's goal is to stop the act entirely. The SCE's goal is to get paid as much as possible and save face with their people.

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @DustinB3403
              last edited by

              @DustinB3403 said in Payroll Provider gets Encrypted & Pays Ransom:

              @scottalanmiller said in Payroll Provider gets Encrypted & Pays Ransom:

              @DustinB3403 said in Payroll Provider gets Encrypted & Pays Ransom:

              The FBI is telling people to not pay the ransom, but Cyber Security experts are telling clients to pay the ransom.

              Different goals.

              The FBI's goal is to stop the act entirely. The SCE's goal is to get paid as much as possible and save face with their people.

              Well, and the FBI's goal is to protect "everyone", they don't particularly care about the company that has been hit. The consultants job is to protect the company that has been hit and no concern about others.

              DashrenderD 1 Reply Last reply Reply Quote 2
              • DashrenderD
                Dashrender @scottalanmiller
                last edited by

                @scottalanmiller said in Payroll Provider gets Encrypted & Pays Ransom:

                @DustinB3403 said in Payroll Provider gets Encrypted & Pays Ransom:

                @scottalanmiller said in Payroll Provider gets Encrypted & Pays Ransom:

                @DustinB3403 said in Payroll Provider gets Encrypted & Pays Ransom:

                The FBI is telling people to not pay the ransom, but Cyber Security experts are telling clients to pay the ransom.

                Different goals.

                The FBI's goal is to stop the act entirely. The SCE's goal is to get paid as much as possible and save face with their people.

                Well, and the FBI's goal is to protect "everyone", they don't particularly care about the company that has been hit. The consultants job is to protect the company that has been hit and no concern about others.

                The consultant is the protect their customer? They are already infected, not much to protect them from.

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @Dashrender
                  last edited by

                  @Dashrender said in Payroll Provider gets Encrypted & Pays Ransom:

                  @scottalanmiller said in Payroll Provider gets Encrypted & Pays Ransom:

                  @DustinB3403 said in Payroll Provider gets Encrypted & Pays Ransom:

                  @scottalanmiller said in Payroll Provider gets Encrypted & Pays Ransom:

                  @DustinB3403 said in Payroll Provider gets Encrypted & Pays Ransom:

                  The FBI is telling people to not pay the ransom, but Cyber Security experts are telling clients to pay the ransom.

                  Different goals.

                  The FBI's goal is to stop the act entirely. The SCE's goal is to get paid as much as possible and save face with their people.

                  Well, and the FBI's goal is to protect "everyone", they don't particularly care about the company that has been hit. The consultants job is to protect the company that has been hit and no concern about others.

                  The consultant is the protect their customer? They are already infected, not much to protect them from.

                  that's not true. Protecting them from data loss or financial loss.

                  1 Reply Last reply Reply Quote 0
                  • DustinB3403D
                    DustinB3403
                    last edited by

                    What I find most interesting about this article is how nonchalant the Marketing person is about this. "We paid and it sucked."

                    1 Reply Last reply Reply Quote 1
                    • S
                      StorageNinja Vendor @JaredBusch
                      last edited by

                      @JaredBusch said in Payroll Provider gets Encrypted & Pays Ransom:

                      But restoring an entire infrastructe is never a fast task.

                      Couple ways...

                      1. Snapshots plus an orchestration system that can recall and mount them (SRM, Veeam).
                      2. Not being a Muppet and keeping backup, and infrastructure management on a different domain (or just off the domain if some small shop and use local SSO database for vCenter, and local user accounts for Veeam/backup servers).
                      3. Use a DRaaS service provider that has immutable retention that can't be restored (A lot of Veeam partners will do this for you). Fairly certain this is an option from iLand and some others.
                      1 Reply Last reply Reply Quote 1
                      • S
                        StorageNinja Vendor @DustinB3403
                        last edited by

                        @DustinB3403 said in Payroll Provider gets Encrypted & Pays Ransom:

                        Um. . . fire those experts and get someone in there who once you're are up to fix your systems, that meet real RTO and RPO objectives. . .

                        You realize that the consultants who get brought in to clean up these messes are almost never the same muppets who built this out, or let this happen?

                        1 Reply Last reply Reply Quote 1
                        • S
                          StorageNinja Vendor @scottalanmiller
                          last edited by

                          @scottalanmiller said in Payroll Provider gets Encrypted & Pays Ransom:

                          @JaredBusch said in Payroll Provider gets Encrypted & Pays Ransom:

                          @scottalanmiller's recent example clearly shows that. I would be interested to know how many man hours @NTG sunk into restoring that. And it was a small typical SMB office. Not a huge SaaS provider.

                          Not done yet. But ~28 to mostly recovered.

                          I"ve seen everything from 1 billable hour of labor (kicking off Veeam restore of 4 VM's and coming back when it was done) to 200 hours (rebuild from scratch, and recovered core ERP database from a developer clone on someone's laptop).

                          1 Reply Last reply Reply Quote 2
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