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    Getting Familiar with Sangoma S500 running with FreePBX as back end. . .

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    freepbx sangoma voip sip telephony pbx sangoma s500
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    • JaredBuschJ
      JaredBusch @JasonMinard
      last edited by JaredBusch

      @JasonMinard said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

      What do you use for a System Wide contacts list as an alternative?

      I don’t use Sangoma phones. I feel they are overpriced for the features.

      I have not looked into the non-REST capabilities of the Sangoma phones yet.

      For Yealink phones I have created various scripts for this purpose.

      Grandstream phones can also use an XML feed like the Yealinks, but I have never been asked for that.

      J 1 Reply Last reply Reply Quote 0
      • J
        JasonMinard @JaredBusch
        last edited by

        @JaredBusch

        Thanks a mill for that Jared . . .

        I have only started using the Sangoma . . . used Yealink before that and was told that Sangoma and FreePBX are "made for each other" . . .

        Do you think it might be possible that there is a "non-REST" options for System Wide contacts or is there some where I shoudl check?

        JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch @JasonMinard
          last edited by

          @JasonMinard said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

          @JaredBusch

          Thanks a mill for that Jared . . .

          I have only started using the Sangoma . . . used Yealink before that and was told that Sangoma and FreePBX are "made for each other" . . .

          Do you think it might be possible that there is a "non-REST" options for System Wide contacts or is there some where I shoudl check?

          Sangoma phones are 100% made for FreePBX.

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @JasonMinard
            last edited by

            @JasonMinard said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

            I have only started using the Sangoma . . . used Yealink before that and was told that Sangoma and FreePBX are "made for each other" . . .

            They are, Sangoma makes the Sangoma phones specifically for use with Sangoma's FreePBX. However, that doesn't mean that they are the best phones. Yealink, Snom and many others make phones for many PBXs, including FreePBX, and have way more experience and scale and most of us seem to feel that they do a better job of "Making for FreePBX" than Sangoma does.

            Not that the Sangoma phones are bad, but just not up to par with similarly priced and more broadly known competitors.

            Yealink and Snom are my top picks for FreePBX use. Polycom works but I really dislike it, so hard to manage, so inflexible. Sangoma is fine, but I would certainly not get it just because it is "made for FreePBX", that is a bit misleading as if it implies that the competition isn't also "made for FreePBX."

            J 1 Reply Last reply Reply Quote 0
            • JaredBuschJ
              JaredBusch
              last edited by

              @JasonMinard I just tested the Yealink phone I have on my desk.

              I made a BLF for the scripts I have in my github.
              I was able to hit transfer and then pressed the BLF button to dig through the menu and dialed the call and then completed the trasfer.

              J 1 Reply Last reply Reply Quote 0
              • J
                JasonMinard @JaredBusch
                last edited by

                @JaredBusch

                Hi . . Wow, OK Jared . . . Would there be any chance you could send me more details / scripts to implement here . .. I have spent the day on site and my head is wrecked . . .

                JaredBuschJ 1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @JasonMinard
                  last edited by JaredBusch

                  @JasonMinard said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                  @JaredBusch

                  Hi . . Wow, OK Jared . . . Would there be any chance you could send me more details / scripts to implement here . .. I have spent the day on site and my head is wrecked . . .

                  You have Sangoma phones, that is a totally different thing.

                  My scripts are on github.
                  https://github.com/sorvani/freepbx-helper-scripts

                  I will have access to a Sangoma phone tomorrow.

                  1 Reply Last reply Reply Quote 1
                  • JaredBuschJ
                    JaredBusch
                    last edited by

                    @JasonMinard if you have not been on the FreePBX community today, you are simply out of luck with the Sangoma phones.

                    https://community.freepbx.org/t/accessing-rest-contacts-from-horizontal-key-within-call/56374/10

                    scottalanmillerS 1 Reply Last reply Reply Quote 1
                    • scottalanmillerS
                      scottalanmiller @JaredBusch
                      last edited by

                      @JaredBusch said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                      @JasonMinard if you have not been on the FreePBX community today, you are simply out of luck with the Sangoma phones.

                      https://community.freepbx.org/t/accessing-rest-contacts-from-horizontal-key-within-call/56374/10

                      Well that really sucks.

                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @scottalanmiller
                        last edited by

                        @scottalanmiller said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                        @JaredBusch said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                        @JasonMinard if you have not been on the FreePBX community today, you are simply out of luck with the Sangoma phones.

                        https://community.freepbx.org/t/accessing-rest-contacts-from-horizontal-key-within-call/56374/10

                        Well that really sucks.

                        Some of the REST-APP functionality is neat. But I find it slow to use.

                        1 Reply Last reply Reply Quote 0
                        • J
                          JasGot @scottalanmiller
                          last edited by

                          @scottalanmiller said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                          Yealink and Snom are my top picks for FreePBX use. Polycom works but I really dislike it, so hard to manage, so inflexible. Sangoma is fine, but I would certainly not get it just because it is "made for FreePBX", that is a bit misleading as if it implies that the competition isn't also "made for FreePBX."

                          Do you find the FreePBX EPM to have any short coming with the Yealinks? I keep reading that FreePBX allows much more control over the Sangoma than other brands, but that could just be a marketing comment.

                          scottalanmillerS JaredBuschJ 2 Replies Last reply Reply Quote 0
                          • brandon220B
                            brandon220
                            last edited by

                            You get the EPM for Sangoma by default. You have to buy the full EPM for all other devices. I believe it is $125 usd.

                            J 1 Reply Last reply Reply Quote 2
                            • scottalanmillerS
                              scottalanmiller @JasGot
                              last edited by

                              @JasGot said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                              @scottalanmiller said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                              Yealink and Snom are my top picks for FreePBX use. Polycom works but I really dislike it, so hard to manage, so inflexible. Sangoma is fine, but I would certainly not get it just because it is "made for FreePBX", that is a bit misleading as if it implies that the competition isn't also "made for FreePBX."

                              Do you find the FreePBX EPM to have any short coming with the Yealinks? I keep reading that FreePBX allows much more control over the Sangoma than other brands, but that could just be a marketing comment.

                              But they do less, so more control of less is... about the same.

                              1 Reply Last reply Reply Quote 0
                              • JaredBuschJ
                                JaredBusch @JasGot
                                last edited by JaredBusch

                                @JasGot said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                                Do you find the FreePBX EPM to have any short coming with the Yealinks?

                                Yes. In fact, I found and reported a bug about a Yealink function that the EPM implemented incorrectly.

                                Sangoma's answer? They will not support it and will, in fact, remove the incorrect settings in a future update. Bug report closed.

                                J 1 Reply Last reply Reply Quote 0
                                • J
                                  JasGot @brandon220
                                  last edited by

                                  @brandon220 said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                                  You get the EPM for Sangoma by default. You have to buy the full EPM for all other devices. I believe it is $125 usd.

                                  Yes, and Sangoma restricts (chooses not to program for) what you can do with non Sangoma phones. The $149 (new) is not the issue, if it saves me 1 hour of time, it's paid for. But I don't want to tell a customer I can do X for them, only to find out I have to do it manually, because Sangoma decided to not support that through EPM.

                                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                                  • J
                                    JasGot @JaredBusch
                                    last edited by

                                    @JaredBusch said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                                    @JasGot said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                                    Do you find the FreePBX EPM to have any short coming with the Yealinks?

                                    Yes. In fact, I found and reported a bug about a Yealink function that the EPM implemented incorrectly.

                                    Sangoma's answer? They will not support it and will, in fact, remove the incorrect settings in a future update. Bug report closed.

                                    Hmmmm......This is not a path I want to knowingly embark on. Shame on them.

                                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch @JasGot
                                      last edited by

                                      @JasGot said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                                      @brandon220 said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                                      You get the EPM for Sangoma by default. You have to buy the full EPM for all other devices. I believe it is $125 usd.

                                      Yes, and Sangoma restricts (chooses not to program for) what you can do with non Sangoma phones. The $149 (new) is not the issue, if it saves me 1 hour of time, it's paid for. But I don't want to tell a customer I can do X for them, only to find out I have to do it manually, because Sangoma decided to not support that through EPM.

                                      I've given up on EPM for anything complicated with non Sangoma phones.

                                      I get it, to a degree. there are just so many options. It would be much more than $150 + $25/year to make solid

                                      J scottalanmillerS 2 Replies Last reply Reply Quote 0
                                      • JaredBuschJ
                                        JaredBusch @JasGot
                                        last edited by

                                        @JasGot said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                                        @JaredBusch said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                                        @JasGot said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                                        Do you find the FreePBX EPM to have any short coming with the Yealinks?

                                        Yes. In fact, I found and reported a bug about a Yealink function that the EPM implemented incorrectly.

                                        Sangoma's answer? They will not support it and will, in fact, remove the incorrect settings in a future update. Bug report closed.

                                        Hmmmm......This is not a path I want to knowingly embark on. Shame on them.

                                        Specifically, the XML Group option of a DSS key.

                                        It is obviously all but never used, as I was the first ever to report it.

                                        But I use it all the time.

                                        1 Reply Last reply Reply Quote 0
                                        • JaredBuschJ
                                          JaredBusch
                                          last edited by

                                          This function. It is not new. It has existed since day 1 with Yealink.
                                          ce92d658-71b6-4475-861b-a3b270097705-image.png

                                          That is a Remote Phone Book.
                                          b49d6691-69c7-47a3-9518-a165b10c7d9b-image.png

                                          In a config file it looks like this:

                                          programablekey.2.type = 22
                                          programablekey.2.label = Shared #
                                          programablekey.2.xml_phonebook = 0
                                          remote_phonebook.data.1.name = ContactManager
                                          remote_phonebook.data.1.url = http://pbx.bundystl.com/cm_to_yl_ab.php
                                          
                                          J 1 Reply Last reply Reply Quote 0
                                          • J
                                            JasGot @JaredBusch
                                            last edited by

                                            @JaredBusch said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                                            @JasGot said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                                            @brandon220 said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                                            You get the EPM for Sangoma by default. You have to buy the full EPM for all other devices. I believe it is $125 usd.

                                            Yes, and Sangoma restricts (chooses not to program for) what you can do with non Sangoma phones. The $149 (new) is not the issue, if it saves me 1 hour of time, it's paid for. But I don't want to tell a customer I can do X for them, only to find out I have to do it manually, because Sangoma decided to not support that through EPM.

                                            I've given up on EPM for anything complicated with non Sangoma phones.

                                            I get it, to a degree. there are just so many options. It would be much more than $150 + $25/year to make solid

                                            I saw in another thread that you maintain some scripts at github for freepbx. I am one who prefers to script everything, sometimes even for a onetime task because I love to learn.

                                            Maybe I'll check out some of your scripts and see if I can still pursue freepbx even without EPM.

                                            JaredBuschJ 1 Reply Last reply Reply Quote 0
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