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    New PBX - on prem or off?

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    pbx freepbx dash pbx project
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    • DashrenderD
      Dashrender @DustinB3403
      last edited by

      @DustinB3403 said in New PBX - on prem or off?:

      @JaredBusch that's assuming that dash only receives/sends faxes on weekdays but yeah. The cost would be the hard pill to swallow.

      Yep, this is why I have given up on the idea of using a fax service. They just can’t compete against a plain ol pots line.

      1 Reply Last reply Reply Quote 0
      • JaredBuschJ
        JaredBusch @1337
        last edited by

        @Pete-S said in New PBX - on prem or off?:

        All voice traffic goes between end-points directly and PBX is just involved in setting up the call.

        This is false. It can be set up that way. but it is not that way by default.

        1 1 Reply Last reply Reply Quote 0
        • 1
          1337 @JaredBusch
          last edited by

          @JaredBusch said in New PBX - on prem or off?:

          @Pete-S said in New PBX - on prem or off?:

          All voice traffic goes between end-points directly and PBX is just involved in setting up the call.

          This is false. It can be set up that way. but it is not that way by default.

          Are you sure Jared? I thought SIP is just the signaling protocol and RTP the audio. Only when you need to record calls through the PBX, RTP has to go through the PBX.

          DashrenderD JaredBuschJ scottalanmillerS 3 Replies Last reply Reply Quote 0
          • DashrenderD
            Dashrender @1337
            last edited by

            @Pete-S said in New PBX - on prem or off?:

            @JaredBusch said in New PBX - on prem or off?:

            @Pete-S said in New PBX - on prem or off?:

            All voice traffic goes between end-points directly and PBX is just involved in setting up the call.

            This is false. It can be set up that way. but it is not that way by default.

            Are you sure Jared? I thought SIP is just the signaling protocol and RTP the audio. Only when you need to record calls through the PBX, RTP has to go through the PBX.

            I could see Matt problems here if the default was to try to go direct. In the past many firewalls did not support U-turn traffic

            JaredBuschJ 1 Reply Last reply Reply Quote 0
            • JaredBuschJ
              JaredBusch @1337
              last edited by

              @Pete-S said in New PBX - on prem or off?:

              @JaredBusch said in New PBX - on prem or off?:

              @Pete-S said in New PBX - on prem or off?:

              All voice traffic goes between end-points directly and PBX is just involved in setting up the call.

              This is false. It can be set up that way. but it is not that way by default.

              Are you sure Jared? I thought SIP is just the signaling protocol and RTP the audio. Only when you need to record calls through the PBX, RTP has to go through the PBX.

              Very sure. It is a simple setting to flip, but the default is for the PBX to stay in the path.

              SIP is only the signaling, that is correct. But SIP goes from point to point only.

              Phone to PBX, done.
              Then PBX to Phone2, done.
              The PBX can then allow the phones to reinvite themselves to a direct call.
              But it is something that it has to allow.

              I never recommend this for day to day use as you lose all ability to track your call flow and troubleshoot.

              Special circumstance for a certain business need, can certainly mean turning this setting on.

              1 1 Reply Last reply Reply Quote 0
              • JaredBuschJ
                JaredBusch @Dashrender
                last edited by

                @Dashrender said in New PBX - on prem or off?:

                @Pete-S said in New PBX - on prem or off?:

                @JaredBusch said in New PBX - on prem or off?:

                @Pete-S said in New PBX - on prem or off?:

                All voice traffic goes between end-points directly and PBX is just involved in setting up the call.

                This is false. It can be set up that way. but it is not that way by default.

                Are you sure Jared? I thought SIP is just the signaling protocol and RTP the audio. Only when you need to record calls through the PBX, RTP has to go through the PBX.

                I could see Matt problems here if the default was to try to go direct. In the past many firewalls did not support U-turn traffic

                This would not be a u-turn. The PBX woudl inform the phone of each other's IP and port and the phones would simply establish a direct path for the RTP.

                DashrenderD scottalanmillerS 2 Replies Last reply Reply Quote 0
                • DashrenderD
                  Dashrender @JaredBusch
                  last edited by

                  @JaredBusch said in New PBX - on prem or off?:

                  @Dashrender said in New PBX - on prem or off?:

                  @Pete-S said in New PBX - on prem or off?:

                  @JaredBusch said in New PBX - on prem or off?:

                  @Pete-S said in New PBX - on prem or off?:

                  All voice traffic goes between end-points directly and PBX is just involved in setting up the call.

                  This is false. It can be set up that way. but it is not that way by default.

                  Are you sure Jared? I thought SIP is just the signaling protocol and RTP the audio. Only when you need to record calls through the PBX, RTP has to go through the PBX.

                  I could see Matt problems here if the default was to try to go direct. In the past many firewalls did not support U-turn traffic

                  This would not be a u-turn. The PBX woudl inform the phone of each other's IP and port and the phones would simply establish a direct path for the RTP.

                  What happens when both phones are behind the same firewall. Doesn’t the PBX from outside of the firewall only see the outside single IP of that firewall.

                  JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @Dashrender
                    last edited by JaredBusch

                    @Dashrender said in New PBX - on prem or off?:

                    @JaredBusch said in New PBX - on prem or off?:

                    @Dashrender said in New PBX - on prem or off?:

                    @Pete-S said in New PBX - on prem or off?:

                    @JaredBusch said in New PBX - on prem or off?:

                    @Pete-S said in New PBX - on prem or off?:

                    All voice traffic goes between end-points directly and PBX is just involved in setting up the call.

                    This is false. It can be set up that way. but it is not that way by default.

                    Are you sure Jared? I thought SIP is just the signaling protocol and RTP the audio. Only when you need to record calls through the PBX, RTP has to go through the PBX.

                    I could see Matt problems here if the default was to try to go direct. In the past many firewalls did not support U-turn traffic

                    This would not be a u-turn. The PBX woudl inform the phone of each other's IP and port and the phones would simply establish a direct path for the RTP.

                    What happens when both phones are behind the same firewall. Doesn’t the PBX from outside of the firewall only see the outside single IP of that firewall.

                    No. All of the information is in the SIP headers.
                    Here is what Asterisk knows about my extensio right now.
                    Two registrations. One at my house, one at a client.
                    a8d5668c-c671-41e7-ba4c-dfff10759a6d-image.png
                    14473989-1a62-4869-8d8e-ef1d90b0b0c3-image.png

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @1337
                      last edited by

                      @Pete-S said in New PBX - on prem or off?:

                      @JaredBusch said in New PBX - on prem or off?:

                      @Pete-S said in New PBX - on prem or off?:

                      All voice traffic goes between end-points directly and PBX is just involved in setting up the call.

                      This is false. It can be set up that way. but it is not that way by default.

                      Are you sure Jared? I thought SIP is just the signaling protocol and RTP the audio. Only when you need to record calls through the PBX, RTP has to go through the PBX.

                      SIP hands off, yes. PBX hands off, no.

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @JaredBusch
                        last edited by

                        @JaredBusch said in New PBX - on prem or off?:

                        @Dashrender said in New PBX - on prem or off?:

                        @Pete-S said in New PBX - on prem or off?:

                        @JaredBusch said in New PBX - on prem or off?:

                        @Pete-S said in New PBX - on prem or off?:

                        All voice traffic goes between end-points directly and PBX is just involved in setting up the call.

                        This is false. It can be set up that way. but it is not that way by default.

                        Are you sure Jared? I thought SIP is just the signaling protocol and RTP the audio. Only when you need to record calls through the PBX, RTP has to go through the PBX.

                        I could see Matt problems here if the default was to try to go direct. In the past many firewalls did not support U-turn traffic

                        This would not be a u-turn. The PBX woudl inform the phone of each other's IP and port and the phones would simply establish a direct path for the RTP.

                        Same thing that MeshCentral does, or ZeroTier.

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @Dashrender
                          last edited by

                          @Dashrender said in New PBX - on prem or off?:

                          @JaredBusch said in New PBX - on prem or off?:

                          @Dashrender said in New PBX - on prem or off?:

                          @Pete-S said in New PBX - on prem or off?:

                          @JaredBusch said in New PBX - on prem or off?:

                          @Pete-S said in New PBX - on prem or off?:

                          All voice traffic goes between end-points directly and PBX is just involved in setting up the call.

                          This is false. It can be set up that way. but it is not that way by default.

                          Are you sure Jared? I thought SIP is just the signaling protocol and RTP the audio. Only when you need to record calls through the PBX, RTP has to go through the PBX.

                          I could see Matt problems here if the default was to try to go direct. In the past many firewalls did not support U-turn traffic

                          This would not be a u-turn. The PBX woudl inform the phone of each other's IP and port and the phones would simply establish a direct path for the RTP.

                          What happens when both phones are behind the same firewall. Doesn’t the PBX from outside of the firewall only see the outside single IP of that firewall.

                          No, that's not how services work. If it was, things like email, web browsing and so forth would not work.

                          1 Reply Last reply Reply Quote 0
                          • 1
                            1337 @JaredBusch
                            last edited by

                            @JaredBusch

                            @JaredBusch said in New PBX - on prem or off?:

                            @Pete-S said in New PBX - on prem or off?:

                            @JaredBusch said in New PBX - on prem or off?:

                            @Pete-S said in New PBX - on prem or off?:

                            All voice traffic goes between end-points directly and PBX is just involved in setting up the call.

                            This is false. It can be set up that way. but it is not that way by default.

                            Are you sure Jared? I thought SIP is just the signaling protocol and RTP the audio. Only when you need to record calls through the PBX, RTP has to go through the PBX.

                            Very sure. It is a simple setting to flip, but the default is for the PBX to stay in the path.

                            SIP is only the signaling, that is correct. But SIP goes from point to point only.

                            Phone to PBX, done.
                            Then PBX to Phone2, done.
                            The PBX can then allow the phones to reinvite themselves to a direct call.
                            But it is something that it has to allow.

                            I never recommend this for day to day use as you lose all ability to track your call flow and troubleshoot.

                            Special circumstance for a certain business need, can certainly mean turning this setting on.

                            Makes sense. I'm mostly familiar with 3CX and it actually seems to be the opposite there.
                            The options for each extension are:

                            • PBX Delivers Audio (default off)
                            • Support Re-Invites (default on)
                            • Support 'Replaces' header (default on)

                            I don't know how much difference this makes on the PBX server load though. If you had 20 calls going on how many megabits per second would that be?

                            JaredBuschJ 2 Replies Last reply Reply Quote 0
                            • JaredBuschJ
                              JaredBusch @1337
                              last edited by

                              @Pete-S said in New PBX - on prem or off?:

                              I don't know how much difference this makes on the PBX server load though. If you had 20 calls going on how many megabits per second would that be?

                              Assuming ULAW? 2mbps

                              1 Reply Last reply Reply Quote 0
                              • JaredBuschJ
                                JaredBusch @1337
                                last edited by

                                @Pete-S said in New PBX - on prem or off?:

                                Makes sense. I'm mostly familiar with 3CX and it actually seems to be the opposite there.
                                The options for each extension are:

                                • PBX Delivers Audio (default off)
                                • Support Re-Invites (default on)
                                • Support 'Replaces' header (default on)

                                Support reinvite on the endpoint does not mean the PBX has it enabled. But I do not know enough about 3CX to tell you without being in a system.

                                1 1 Reply Last reply Reply Quote 0
                                • 1
                                  1337 @JaredBusch
                                  last edited by 1337

                                  @JaredBusch said in New PBX - on prem or off?:

                                  @Pete-S said in New PBX - on prem or off?:

                                  Makes sense. I'm mostly familiar with 3CX and it actually seems to be the opposite there.
                                  The options for each extension are:

                                  • PBX Delivers Audio (default off)
                                  • Support Re-Invites (default on)
                                  • Support 'Replaces' header (default on)

                                  Support reinvite on the endpoint does not mean the PBX has it enabled. But I do not know enough about 3CX to tell you without being in a system.

                                  I'm no expert so I don't know. The point of my original post was that the PBX requires very little resources but perhaps that is true only in the few cases where the audio doesn't flow through the PBX.

                                  JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 0
                                  • JaredBuschJ
                                    JaredBusch @1337
                                    last edited by

                                    @Pete-S said in New PBX - on prem or off?:

                                    @JaredBusch said in New PBX - on prem or off?:

                                    @Pete-S said in New PBX - on prem or off?:

                                    Makes sense. I'm mostly familiar with 3CX and it actually seems to be the opposite there.
                                    The options for each extension are:

                                    • PBX Delivers Audio (default off)
                                    • Support Re-Invites (default on)
                                    • Support 'Replaces' header (default on)

                                    Support reinvite on the endpoint does not mean the PBX has it enabled. But I do not know enough about 3CX to tell you without being in a system.

                                    I'm no expert so I don't know. The point of my original post was that the PBX requires very little resources but perhaps that is true only if the audio doesn't flow through the PBX.

                                    It is still true if the PBX has the audio. The only thing that makes a PBX work hard is transcoding audio from one format to another.

                                    1 Reply Last reply Reply Quote 1
                                    • scottalanmillerS
                                      scottalanmiller @1337
                                      last edited by

                                      @Pete-S said in New PBX - on prem or off?:

                                      @JaredBusch said in New PBX - on prem or off?:

                                      @Pete-S said in New PBX - on prem or off?:

                                      Makes sense. I'm mostly familiar with 3CX and it actually seems to be the opposite there.
                                      The options for each extension are:

                                      • PBX Delivers Audio (default off)
                                      • Support Re-Invites (default on)
                                      • Support 'Replaces' header (default on)

                                      Support reinvite on the endpoint does not mean the PBX has it enabled. But I do not know enough about 3CX to tell you without being in a system.

                                      I'm no expert so I don't know. The point of my original post was that the PBX requires very little resources but perhaps that is true only in the few cases where the audio doesn't flow through the PBX.

                                      It's like a soft switch (actually, it IS a soft switch) and it takes almost zero effort to pass the RTP packets around.

                                      1 Reply Last reply Reply Quote 0
                                      • J
                                        JasGot
                                        last edited by

                                        So what did you decide?

                                        1 Reply Last reply Reply Quote 0
                                        • JaredBuschJ
                                          JaredBusch
                                          last edited by

                                          The last conversation I had with him regarding this was that it would go off prem. But there still deciding if they’re even going to do anything.

                                          DashrenderD 1 Reply Last reply Reply Quote 0
                                          • DashrenderD
                                            Dashrender @JaredBusch
                                            last edited by

                                            @JaredBusch said in New PBX - on prem or off?:

                                            The last conversation I had with him regarding this was that it would go off prem. But there still deciding if they’re even going to do anything.

                                            huh - I don't recall that. you do have a better memory than me though.

                                            we've had zero movement in my company on this - though, we finally have a meeting to start it next week.

                                            DustinB3403D 1 Reply Last reply Reply Quote 0
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