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    Errors in outbound calls in one extension - Freepbx

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    • RomoR
      Romo
      last edited by

      So a using is reporting that when dialing outbound from his extension, he is getting the mesage "The number you have dialed is not in service ....". He says if he moves to another extension he can make the calls properly. He has tried calling coworkers and clients all with the same errors.

      Any idea what can be causing this? I can't replicate the error message from another extension in the same pbx. Dialing is done using 1-area code-number

      1 Reply Last reply Reply Quote 0
      • RomoR
        Romo
        last edited by Romo

        Part of the log:

        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [1XXXXXXX276@from-internal:1] Macro("SIP/7212-0000fd44", "user-callerid,LIMIT,EXTERNAL,") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-user-callerid:1] Set("SIP/7212-0000fd44", "TOUCH_MONITOR=1538579584.64861") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-user-callerid:2] Set("SIP/7212-0000fd44", "AMPUSER=7212") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-user-callerid:3] GotoIf("SIP/7212-0000fd44", "0?report") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-user-callerid:4] ExecIf("SIP/7212-0000fd44", "1?Set(REALCALLERIDNUM=7212)") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-user-callerid:5] Set("SIP/7212-0000fd44", "AMPUSER=7212") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-user-callerid:6] GotoIf("SIP/7212-0000fd44", "0?limit") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-user-callerid:7] Set("SIP/7212-0000fd44", "AMPUSERCIDNAME=USERNAME") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-user-callerid:8] GotoIf("SIP/7212-0000fd44", "0?report") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-user-callerid:9] Set("SIP/7212-0000fd44", "AMPUSERCID=7212") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-user-callerid:10] Set("SIP/7212-0000fd44", "__DIAL_OPTIONS=Ttr") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-user-callerid:11] Set("SIP/7212-0000fd44", "CALLERID(all)="USERNAME" <7212>") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-user-callerid:12] GotoIf("SIP/7212-0000fd44", "0?limit") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-user-callerid:13] ExecIf("SIP/7212-0000fd44", "1?Set(GROUP(concurrency_limit)=7212)") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-user-callerid:14] GotoIf("SIP/7212-0000fd44", "1?continue") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Goto (macro-user-callerid,s,27)
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-user-callerid:27] Set("SIP/7212-0000fd44", "CALLERID(number)=7212") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-user-callerid:28] Set("SIP/7212-0000fd44", "CALLERID(name)=USERNAME") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-user-callerid:29] Set("SIP/7212-0000fd44", "CDR(cnum)=7212") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-user-callerid:30] Set("SIP/7212-0000fd44", "CDR(cnam)=USERNAME") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-user-callerid:31] Set("SIP/7212-0000fd44", "CHANNEL(language)=en") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [1XXXXXXX276@from-internal:2] Gosub("SIP/7212-0000fd44", "sub-record-check,s,1(out,1XXXXXXX276,dontcare)") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@sub-record-check:1] GotoIf("SIP/7212-0000fd44", "0?initialized") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@sub-record-check:2] Set("SIP/7212-0000fd44", "__REC_STATUS=INITIALIZED") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@sub-record-check:3] Set("SIP/7212-0000fd44", "NOW=1538579584") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@sub-record-check:4] Set("SIP/7212-0000fd44", "__DAY=03") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@sub-record-check:5] Set("SIP/7212-0000fd44", "__MONTH=10") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@sub-record-check:6] Set("SIP/7212-0000fd44", "__YEAR=2018") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@sub-record-check:7] Set("SIP/7212-0000fd44", "__TIMESTR=20181003-151304") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@sub-record-check:8] Set("SIP/7212-0000fd44", "__FROMEXTEN=7212") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@sub-record-check:9] Set("SIP/7212-0000fd44", "__MON_FMT=wav") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@sub-record-check:10] NoOp("SIP/7212-0000fd44", "Recordings initialized") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@sub-record-check:11] ExecIf("SIP/7212-0000fd44", "0?Set(ARG3=dontcare)") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@sub-record-check:12] Set("SIP/7212-0000fd44", "REC_POLICY_MODE_SAVE=") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@sub-record-check:13] ExecIf("SIP/7212-0000fd44", "0?Set(REC_STATUS=NO)") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@sub-record-check:14] GotoIf("SIP/7212-0000fd44", "3?checkaction") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Goto (sub-record-check,s,17)
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@sub-record-check:17] GotoIf("SIP/7212-0000fd44", "1?sub-record-check,out,1") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Goto (sub-record-check,out,1)
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [out@sub-record-check:1] NoOp("SIP/7212-0000fd44", "Outbound Recording Check from 7212 to 1XXXXXXX276") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [out@sub-record-check:2] Set("SIP/7212-0000fd44", "RECMODE=dontcare") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [out@sub-record-check:3] ExecIf("SIP/7212-0000fd44", "1?Goto(routewins)") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Goto (sub-record-check,out,7)
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [out@sub-record-check:7] Gosub("SIP/7212-0000fd44", "recordcheck,1(dontcare,out,1XXXXXXX276)") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [recordcheck@sub-record-check:1] NoOp("SIP/7212-0000fd44", "Starting recording check against dontcare") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [recordcheck@sub-record-check:2] Goto("SIP/7212-0000fd44", "dontcare") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Goto (sub-record-check,recordcheck,3)
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [recordcheck@sub-record-check:3] Return("SIP/7212-0000fd44", "") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [out@sub-record-check:8] Return("SIP/7212-0000fd44", "") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [1XXXXXXX276@from-internal:3] Set("SIP/7212-0000fd44", "MOHCLASS=default") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [1XXXXXXX276@from-internal:4] ExecIf("SIP/7212-0000fd44", "0?Set(TRUNKCIDOVERRIDE="PAL" <7xxxxxx140>)") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [1XXXXXXX276@from-internal:5] Set("SIP/7212-0000fd44", "_NODEST=") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [1XXXXXXX276@from-internal:6] Macro("SIP/7212-0000fd44", "dialout-trunk,7,1XXXXXXX276,,off") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-dialout-trunk:1] Set("SIP/7212-0000fd44", "DIAL_TRUNK=7") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-dialout-trunk:2] GosubIf("SIP/7212-0000fd44", "0?sub-pincheck,s,1()") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-dialout-trunk:3] GotoIf("SIP/7212-0000fd44", "0?disabletrunk,1") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-dialout-trunk:4] Set("SIP/7212-0000fd44", "DIAL_NUMBER=1XXXXXXX276") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-dialout-trunk:5] Set("SIP/7212-0000fd44", "DIAL_TRUNK_OPTIONS=Ttr") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-dialout-trunk:6] Set("SIP/7212-0000fd44", "OUTBOUND_GROUP=OUT_7") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-dialout-trunk:7] GotoIf("SIP/7212-0000fd44", "1?nomax") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Goto (macro-dialout-trunk,s,9)
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-dialout-trunk:9] GotoIf("SIP/7212-0000fd44", "0?skipoutcid") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-dialout-trunk:10] Set("SIP/7212-0000fd44", "DIAL_TRUNK_OPTIONS=Tt") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-dialout-trunk:11] Macro("SIP/7212-0000fd44", "outbound-callerid,7") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-outbound-callerid:1] ExecIf("SIP/7212-0000fd44", "0?Set(CALLERPRES()=)") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-outbound-callerid:2] ExecIf("SIP/7212-0000fd44", "0?Set(REALCALLERIDNUM=7212)") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-outbound-callerid:3] GotoIf("SIP/7212-0000fd44", "1?normcid") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Goto (macro-outbound-callerid,s,6)
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-outbound-callerid:6] Set("SIP/7212-0000fd44", "USEROUTCID=USERNAME <7XXXXXX169>") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-outbound-callerid:7] Set("SIP/7212-0000fd44", "EMERGENCYCID=") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-outbound-callerid:8] Set("SIP/7212-0000fd44", "TRUNKOUTCID=7xxxxxx140") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-outbound-callerid:9] GotoIf("SIP/7212-0000fd44", "1?trunkcid") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Goto (macro-outbound-callerid,s,14)
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-outbound-callerid:14] ExecIf("SIP/7212-0000fd44", "1?Set(CALLERID(all)=7xxxxxx140)") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-outbound-callerid:15] ExecIf("SIP/7212-0000fd44", "1?Set(CALLERID(all)=USERNAME <7XXXXXX169>)") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-outbound-callerid:16] ExecIf("SIP/7212-0000fd44", "0?Set(CALLERID(all)=)") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-outbound-callerid:17] ExecIf("SIP/7212-0000fd44", "0?Set(CALLERPRES()=prohib_passed_screen)") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-outbound-callerid:18] Set("SIP/7212-0000fd44", "CDR(outbound_cnum)=7XXXXXX169") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-outbound-callerid:19] Set("SIP/7212-0000fd44", "CDR(outbound_cnam)=USERNAME") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-dialout-trunk:12] GosubIf("SIP/7212-0000fd44", "0?sub-flp-7,s,1()") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-dialout-trunk:13] Set("SIP/7212-0000fd44", "OUTNUM=1XXXXXXX276") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-dialout-trunk:14] Set("SIP/7212-0000fd44", "custom=SIP/Fibrant2140") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-dialout-trunk:15] ExecIf("SIP/7212-0000fd44", "0?Set(DIAL_TRUNK_OPTIONS=M(setmusic^default)Tt)") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-dialout-trunk:16] ExecIf("SIP/7212-0000fd44", "0?Set(DIAL_TRUNK_OPTIONS=TtM(confirm))") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-dialout-trunk:17] Macro("SIP/7212-0000fd44", "dialout-trunk-predial-hook,") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-dialout-trunk-predial-hook:1] MacroExit("SIP/7212-0000fd44", "") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-dialout-trunk:18] GotoIf("SIP/7212-0000fd44", "0?bypass,1") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-dialout-trunk:19] ExecIf("SIP/7212-0000fd44", "1?Set(CONNECTEDLINE(num,i)=1XXXXXXX276)") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-dialout-trunk:20] ExecIf("SIP/7212-0000fd44", "1?Set(CONNECTEDLINE(name,i)=CID:7XXXXXX169)") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-dialout-trunk:21] GotoIf("SIP/7212-0000fd44", "0?customtrunk") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-dialout-trunk:22] Dial("SIP/7212-0000fd44", "SIP/Fibrant2140/1XXXXXXX276,300,Tt") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] netsock2.c:   == Using SIP RTP TOS bits 184
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] netsock2.c:   == Using SIP RTP CoS mark 5
        - - - -
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] app_dial.c:     -- Called SIP/Fibrant2140/1XXXXXXX276
        
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] app_dial.c:   == Everyone is busy/congested at this time (1:0/0/1)
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-dialout-trunk:23] NoOp("SIP/7212-0000fd44", "Dial failed for some reason with DIALSTATUS = CHANUNAVAIL and HANGUPCAUSE = 1") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s@macro-dialout-trunk:24] GotoIf("SIP/7212-0000fd44", "0?continue,1:s-CHANUNAVAIL,1") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Goto (macro-dialout-trunk,s-CHANUNAVAIL,1)
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s-CHANUNAVAIL@macro-dialout-trunk:1] Set("SIP/7212-0000fd44", "RC=1") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s-CHANUNAVAIL@macro-dialout-trunk:2] Goto("SIP/7212-0000fd44", "1,1") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Goto (macro-dialout-trunk,1,1)
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [1@macro-dialout-trunk:1] Goto("SIP/7212-0000fd44", "s-INVALIDNMBR,1") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Goto (macro-dialout-trunk,s-INVALIDNMBR,1)
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s-INVALIDNMBR@macro-dialout-trunk:1] NoOp("SIP/7212-0000fd44", "Dial failed due to trunk reporting Address Incomplete - giving up") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s-INVALIDNMBR@macro-dialout-trunk:2] Progress("SIP/7212-0000fd44", "") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s-INVALIDNMBR@macro-dialout-trunk:3] Playback("SIP/7212-0000fd44", "ss-noservice,noanswer") in new stack
        [2018-10-03 15:13:04] VERBOSE[8513][C-0000eeec] file.c:     -- <SIP/7212-0000fd44> Playing 'ss-noservice.gsm' (language 'en')
        [2018-10-03 15:13:09] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [s-INVALIDNMBR@macro-dialout-trunk:4] Busy("SIP/7212-0000fd44", "20") in new stack
        [2018-10-03 15:13:09] WARNING[8513][C-0000eeec] channel.c: Prodding channel 'SIP/7212-0000fd44' failed
        [2018-10-03 15:13:09] VERBOSE[8513][C-0000eeec] app_macro.c:   == Spawn extension (macro-dialout-trunk, s-INVALIDNMBR, 4) exited non-zero on 'SIP/7212-0000fd44' in macro 'dialout-trunk'
        [2018-10-03 15:13:09] VERBOSE[8513][C-0000eeec] pbx.c:   == Spawn extension (from-internal, 1XXXXXXX276, 6) exited non-zero on 'SIP/7212-0000fd44'
        [2018-10-03 15:13:09] VERBOSE[8513][C-0000eeec] pbx.c:     -- Executing [h@from-internal:1] Hangup("SIP/7212-0000fd44", "") in new stack
        [2018-10-03 15:13:09] VERBOSE[8513][C-0000eeec] pbx.c:   == Spawn extension (from-internal, h, 1) exited non-zero on 'SIP/7212-0000fd44'
        
        JaredBuschJ 1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch @Romo
          last edited by

          @romo You trimmed too much.

          RomoR 1 Reply Last reply Reply Quote 0
          • RomoR
            Romo @JaredBusch
            last edited by

            @jaredbusch Its all there now, thought the other part wasn't necessary sorry

            JaredBuschJ 1 Reply Last reply Reply Quote 0
            • JaredBuschJ
              JaredBusch @Romo
              last edited by

              @romo said in Errors in outbound calls in one extension - Freepbx:

              @jaredbusch Its all there now, thought the other part wasn't necessary sorry

              Now that I have read it, I can tell you that the call flow happened normally.

              The PBX attempted to dial the trunk, but the trunk was not there.

              Had the trunk been there, but the provider rejected the call, your message would be different.

              Has the user tried again from their extension?
              What is the log look like from the other extension?
              Are you sure your trunk settings allow enough simultaneous calls?
              Do you not have a second trunk setup for failure?

              I always have 2 providers setup. The second one is almost never used, but random failures do happen. Instead of dealing with user complaints, the call goes to the second trunk and still completes.

              RomoR 1 Reply Last reply Reply Quote 2
              • RomoR
                Romo @JaredBusch
                last edited by

                @jaredbusch No other trunk in this location for the moment.

                Has the user tried again from their extension?

                Yes same message as before

                What is the log look like from the other extension?

                Here is a working call from my created extension on the PBX

                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [1XXXXXXX012@from-internal:1] Macro("SIP/139-0000fe59", "user-callerid,LIMIT,EXTERNAL,") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-user-callerid:1] Set("SIP/139-0000fe59", "TOUCH_MONITOR=1538596218.65142") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-user-callerid:2] Set("SIP/139-0000fe59", "AMPUSER=139") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-user-callerid:3] GotoIf("SIP/139-0000fe59", "0?report") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-user-callerid:4] ExecIf("SIP/139-0000fe59", "1?Set(REALCALLERIDNUM=139)") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-user-callerid:5] Set("SIP/139-0000fe59", "AMPUSER=139") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-user-callerid:6] GotoIf("SIP/139-0000fe59", "0?limit") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-user-callerid:7] Set("SIP/139-0000fe59", "AMPUSERCIDNAME=Rodrigo Balcazar") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-user-callerid:8] GotoIf("SIP/139-0000fe59", "0?report") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-user-callerid:9] Set("SIP/139-0000fe59", "AMPUSERCID=139") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-user-callerid:10] Set("SIP/139-0000fe59", "__DIAL_OPTIONS=Ttr") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-user-callerid:11] Set("SIP/139-0000fe59", "CALLERID(all)="Rodrigo Balcazar" <139>") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-user-callerid:12] GotoIf("SIP/139-0000fe59", "0?limit") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-user-callerid:13] ExecIf("SIP/139-0000fe59", "1?Set(GROUP(concurrency_limit)=139)") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-user-callerid:14] GotoIf("SIP/139-0000fe59", "1?continue") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Goto (macro-user-callerid,s,27)
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-user-callerid:27] Set("SIP/139-0000fe59", "CALLERID(number)=139") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-user-callerid:28] Set("SIP/139-0000fe59", "CALLERID(name)=Rodrigo Balcazar") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-user-callerid:29] Set("SIP/139-0000fe59", "CDR(cnum)=139") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-user-callerid:30] Set("SIP/139-0000fe59", "CDR(cnam)=Rodrigo Balcazar") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-user-callerid:31] Set("SIP/139-0000fe59", "CHANNEL(language)=en") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [1XXXXXXX012@from-internal:2] Gosub("SIP/139-0000fe59", "sub-record-check,s,1(out,1XXXXXXX012,dontcare)") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@sub-record-check:1] GotoIf("SIP/139-0000fe59", "0?initialized") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@sub-record-check:2] Set("SIP/139-0000fe59", "__REC_STATUS=INITIALIZED") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@sub-record-check:3] Set("SIP/139-0000fe59", "NOW=1538596218") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@sub-record-check:4] Set("SIP/139-0000fe59", "__DAY=03") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@sub-record-check:5] Set("SIP/139-0000fe59", "__MONTH=10") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@sub-record-check:6] Set("SIP/139-0000fe59", "__YEAR=2018") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@sub-record-check:7] Set("SIP/139-0000fe59", "__TIMESTR=20181003-195018") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@sub-record-check:8] Set("SIP/139-0000fe59", "__FROMEXTEN=139") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@sub-record-check:9] Set("SIP/139-0000fe59", "__MON_FMT=wav") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@sub-record-check:10] NoOp("SIP/139-0000fe59", "Recordings initialized") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@sub-record-check:11] ExecIf("SIP/139-0000fe59", "0?Set(ARG3=dontcare)") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@sub-record-check:12] Set("SIP/139-0000fe59", "REC_POLICY_MODE_SAVE=") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@sub-record-check:13] ExecIf("SIP/139-0000fe59", "0?Set(REC_STATUS=NO)") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@sub-record-check:14] GotoIf("SIP/139-0000fe59", "3?checkaction") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Goto (sub-record-check,s,17)
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@sub-record-check:17] GotoIf("SIP/139-0000fe59", "1?sub-record-check,out,1") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Goto (sub-record-check,out,1)
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [out@sub-record-check:1] NoOp("SIP/139-0000fe59", "Outbound Recording Check from 139 to 1XXXXXXX012") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [out@sub-record-check:2] Set("SIP/139-0000fe59", "RECMODE=dontcare") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [out@sub-record-check:3] ExecIf("SIP/139-0000fe59", "1?Goto(routewins)") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Goto (sub-record-check,out,7)
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [out@sub-record-check:7] Gosub("SIP/139-0000fe59", "recordcheck,1(dontcare,out,1XXXXXXX012)") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [recordcheck@sub-record-check:1] NoOp("SIP/139-0000fe59", "Starting recording check against dontcare") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [recordcheck@sub-record-check:2] Goto("SIP/139-0000fe59", "dontcare") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Goto (sub-record-check,recordcheck,3)
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [recordcheck@sub-record-check:3] Return("SIP/139-0000fe59", "") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [out@sub-record-check:8] Return("SIP/139-0000fe59", "") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [1XXXXXXX012@from-internal:3] Set("SIP/139-0000fe59", "MOHCLASS=default") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [1XXXXXXX012@from-internal:4] ExecIf("SIP/139-0000fe59", "1?Set(TRUNKCIDOVERRIDE="PAL" <7046372140>)") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [1XXXXXXX012@from-internal:5] Set("SIP/139-0000fe59", "_NODEST=") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [1XXXXXXX012@from-internal:6] Macro("SIP/139-0000fe59", "dialout-trunk,7,1XXXXXXX012,,off") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-dialout-trunk:1] Set("SIP/139-0000fe59", "DIAL_TRUNK=7") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-dialout-trunk:2] GosubIf("SIP/139-0000fe59", "0?sub-pincheck,s,1()") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-dialout-trunk:3] GotoIf("SIP/139-0000fe59", "0?disabletrunk,1") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-dialout-trunk:4] Set("SIP/139-0000fe59", "DIAL_NUMBER=1XXXXXXX012") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-dialout-trunk:5] Set("SIP/139-0000fe59", "DIAL_TRUNK_OPTIONS=Ttr") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-dialout-trunk:6] Set("SIP/139-0000fe59", "OUTBOUND_GROUP=OUT_7") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-dialout-trunk:7] GotoIf("SIP/139-0000fe59", "1?nomax") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Goto (macro-dialout-trunk,s,9)
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-dialout-trunk:9] GotoIf("SIP/139-0000fe59", "0?skipoutcid") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-dialout-trunk:10] Set("SIP/139-0000fe59", "DIAL_TRUNK_OPTIONS=Tt") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-dialout-trunk:11] Macro("SIP/139-0000fe59", "outbound-callerid,7") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-outbound-callerid:1] ExecIf("SIP/139-0000fe59", "0?Set(CALLERPRES()=)") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-outbound-callerid:2] ExecIf("SIP/139-0000fe59", "0?Set(REALCALLERIDNUM=139)") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-outbound-callerid:3] GotoIf("SIP/139-0000fe59", "1?normcid") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Goto (macro-outbound-callerid,s,6)
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-outbound-callerid:6] Set("SIP/139-0000fe59", "USEROUTCID=") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-outbound-callerid:7] Set("SIP/139-0000fe59", "EMERGENCYCID=") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-outbound-callerid:8] Set("SIP/139-0000fe59", "TRUNKOUTCID=7XXXXXXX140") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-outbound-callerid:9] GotoIf("SIP/139-0000fe59", "1?trunkcid") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Goto (macro-outbound-callerid,s,14)
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-outbound-callerid:14] ExecIf("SIP/139-0000fe59", "1?Set(CALLERID(all)=7XXXXXXX140)") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-outbound-callerid:15] ExecIf("SIP/139-0000fe59", "0?Set(CALLERID(all)=)") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-outbound-callerid:16] ExecIf("SIP/139-0000fe59", "1?Set(CALLERID(all)=PAL <7XXXXXXX140>)") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-outbound-callerid:17] ExecIf("SIP/139-0000fe59", "0?Set(CALLERPRES()=prohib_passed_screen)") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-outbound-callerid:18] Set("SIP/139-0000fe59", "CDR(outbound_cnum)=7XXXXXXX140") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-outbound-callerid:19] Set("SIP/139-0000fe59", "CDR(outbound_cnam)=PAL") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-dialout-trunk:12] GosubIf("SIP/139-0000fe59", "0?sub-flp-7,s,1()") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-dialout-trunk:13] Set("SIP/139-0000fe59", "OUTNUM=1XXXXXXX012") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-dialout-trunk:14] Set("SIP/139-0000fe59", "custom=SIP/Fibrant2140") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-dialout-trunk:15] ExecIf("SIP/139-0000fe59", "0?Set(DIAL_TRUNK_OPTIONS=M(setmusic^default)Tt)") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-dialout-trunk:16] ExecIf("SIP/139-0000fe59", "0?Set(DIAL_TRUNK_OPTIONS=TtM(confirm))") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-dialout-trunk:17] Macro("SIP/139-0000fe59", "dialout-trunk-predial-hook,") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-dialout-trunk-predial-hook:1] MacroExit("SIP/139-0000fe59", "") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-dialout-trunk:18] GotoIf("SIP/139-0000fe59", "0?bypass,1") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-dialout-trunk:19] ExecIf("SIP/139-0000fe59", "1?Set(CONNECTEDLINE(num,i)=1XXXXXXX012)") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-dialout-trunk:20] ExecIf("SIP/139-0000fe59", "1?Set(CONNECTEDLINE(name,i)=CID:7XXXXXXX140)") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-dialout-trunk:21] GotoIf("SIP/139-0000fe59", "0?customtrunk") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-dialout-trunk:22] Dial("SIP/139-0000fe59", "SIP/Fibrant2140/1XXXXXXX012,300,Tt") in new stack
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] netsock2.c:   == Using SIP RTP TOS bits 184
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] netsock2.c:   == Using SIP RTP CoS mark 5
                [2018-10-03 19:50:18] VERBOSE[27885][C-0000efa3] app_dial.c:     -- Called SIP/Fibrant2140/1XXXXXXX012
                [2018-10-03 19:50:20] VERBOSE[27885][C-0000efa3] app_dial.c:     -- SIP/Fibrant2140-0000fe5a is making progress passing it to SIP/139-0000fe59
                [2018-10-03 19:50:21] VERBOSE[27885][C-0000efa3] app_dial.c:     -- SIP/Fibrant2140-0000fe5a answered SIP/139-0000fe59
                [2018-10-03 19:50:27] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [h@macro-dialout-trunk:1] Macro("SIP/139-0000fe59", "hangupcall,") in new stack
                [2018-10-03 19:50:27] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-hangupcall:1] ExecIf("SIP/139-0000fe59", "0?Set(CDR(recordingfile)=.wav)") in new stack
                [2018-10-03 19:50:27] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-hangupcall:2] GotoIf("SIP/139-0000fe59", "1?theend") in new stack
                [2018-10-03 19:50:27] VERBOSE[27885][C-0000efa3] pbx.c:     -- Goto (macro-hangupcall,s,4)
                [2018-10-03 19:50:27] VERBOSE[27885][C-0000efa3] pbx.c:     -- Executing [s@macro-hangupcall:4] Hangup("SIP/139-0000fe59", "") in new stack
                [2018-10-03 19:50:27] VERBOSE[27885][C-0000efa3] app_macro.c:   == Spawn extension (macro-hangupcall, s, 4) exited non-zero on 'SIP/139-0000fe59' in macro 'hangupcall'
                [2018-10-03 19:50:27] VERBOSE[27885][C-0000efa3] pbx.c:   == Spawn extension (macro-dialout-trunk, h, 1) exited non-zero on 'SIP/139-0000fe59'
                [2018-10-03 19:50:27] VERBOSE[27885][C-0000efa3] app_macro.c:   == Spawn extension (macro-dialout-trunk, s, 22) exited non-zero on 'SIP/139-0000fe59' in macro 'dialout-trunk'
                [2018-10-03 19:50:27] VERBOSE[27885][C-0000efa3] pbx.c:   == Spawn extension (from-internal, 1XXXXXXX012, 6) exited non-zero on 'SIP/139-0000fe59'
                

                Are you sure your trunk settings allow enough simultaneous calls?

                I believe so, no other user has complained about receiving that message.

                @scottalanmiller Would you happend to know how many concurrent calls can the trunk handle?

                JaredBuschJ 3 Replies Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @Romo
                  last edited by

                  @romo said in Errors in outbound calls in one extension - Freepbx:

                  @scottalanmiller Would you happend to know how many concurrent calls can the trunk handle?

                  That depends on the provider more than FreePBX, though the trunk settings in FreePBX can also add a limit.

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                  • JaredBuschJ
                    JaredBusch @Romo
                    last edited by

                    @romo said in Errors in outbound calls in one extension - Freepbx:

                    Here is a working call from my created extension on the PBX

                    That's to a different phone number.

                    RomoR 1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch @Romo
                      last edited by

                      @romo said in Errors in outbound calls in one extension - Freepbx:

                      @jaredbusch No other trunk in this location for the moment.

                      I highly recommend you have one setup.

                      I recommend Twilio, VoIP.ms, or Flowroute. Generally in that order now.

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                      • RomoR
                        Romo @JaredBusch
                        last edited by

                        @jaredbusch user hasn't answered back to get more logs, but I did call the same number as the user did in the previous log and it rang properly didn't receive the message.

                        Also I kept checking the logs today and I am seeing a lot of this type of calls as well which end playing the no-service.gsm message. This would be an inbound call right?

                        [2018-10-04 19:28:56] VERBOSE[1095][C-0000f0dd] pbx.c:     -- Executing [7XXXXXX194@from-trunk:1] Set("SIP/[email protected]", "__FROM_DID=7XXXXXX194") in new stack
                        [2018-10-04 19:28:56] VERBOSE[1095][C-0000f0dd] pbx.c:     -- Executing [7XXXXXX194@from-trunk:2] NoOp("SIP/[email protected]", "Received an unknown call with DID set to 7XXXXXX194") in new stack
                        [2018-10-04 19:28:56] VERBOSE[1095][C-0000f0dd] pbx.c:     -- Executing [7XXXXXX194@from-trunk:3] Goto("SIP/[email protected]", "s,a2") in new stack
                        [2018-10-04 19:28:56] VERBOSE[1095][C-0000f0dd] pbx.c:     -- Goto (from-trunk,s,2)
                        [2018-10-04 19:28:56] VERBOSE[1095][C-0000f0dd] pbx.c:     -- Executing [s@from-trunk:2] Answer("SIP/[email protected]", "") in new stack
                        [2018-10-04 19:28:57] VERBOSE[1095][C-0000f0dd] pbx.c:     -- Executing [s@from-trunk:3] Log("SIP/[email protected]", "WARNING,Friendly Scanner from 63.209.193.59") in new stack
                        [2018-10-04 19:28:57] WARNING[1095][C-0000f0dd] Ext. s: Friendly Scanner from 63.209.193.59
                        [2018-10-04 19:28:57] VERBOSE[1095][C-0000f0dd] pbx.c:     -- Executing [s@from-trunk:4] Wait("SIP/[email protected]", "2") in new stack
                        [2018-10-04 19:28:59] VERBOSE[1095][C-0000f0dd] pbx.c:     -- Executing [s@from-trunk:5] Playback("SIP/[email protected]", "ss-noservice") in new stack
                        [2018-10-04 19:28:59] VERBOSE[1095][C-0000f0dd] file.c:     -- <SIP/[email protected]> Playing 'ss-noservice.gsm' (language 'en')
                        [2018-10-04 19:29:04] VERBOSE[1095][C-0000f0dd] pbx.c:     -- Executing [s@from-trunk:6] SayAlpha("SIP/[email protected]", "7XXXXXX194") in new stack
                        [2018-10-04 19:29:04] VERBOSE[1095][C-0000f0dd] file.c:     -- <SIP/[email protected]> Playing 'digits/7.gsm' (language 'en')
                        
                        [2018-10-04 19:29:05] VERBOSE[1095][C-0000f0dd] file.c:     -- <SIP/[email protected]> Playing 'digits/0.gsm' (language 'en')
                        [2018-10-04 19:29:05] VERBOSE[1095][C-0000f0dd] file.c:     -- <SIP/[email protected]> Playing 'digits/4.gsm' (language 'en')
                        [2018-10-04 19:29:06] VERBOSE[1095][C-0000f0dd] file.c:     -- <SIP/[email protected]> Playing 'digits/7.gsm' (language 'en')
                        [2018-10-04 19:29:07] VERBOSE[1095][C-0000f0dd] file.c:     -- <SIP/[email protected]> Playing 'digits/3.gsm' (language 'en')
                        [2018-10-04 19:29:07] VERBOSE[1095][C-0000f0dd] file.c:     -- <SIP/[email protected]> Playing 'digits/8.gsm' (language 'en')
                        [2018-10-04 19:29:08] VERBOSE[1095][C-0000f0dd] file.c:     -- <SIP/[email protected]> Playing 'digits/2.gsm' (language 'en')
                        [2018-10-04 19:29:09] VERBOSE[1095][C-0000f0dd] file.c:     -- <SIP/[email protected]> Playing 'digits/1.gsm' (language 'en')
                        [2018-10-04 19:29:09] VERBOSE[1095][C-0000f0dd] file.c:     -- <SIP/[email protected]> Playing 'digits/9.gsm' (language 'en')
                        [2018-10-04 19:29:10] VERBOSE[1095][C-0000f0dd] file.c:     -- <SIP/[email protected]> Playing 'digits/4.gsm' (language 'en')
                        [2018-10-04 19:29:11] VERBOSE[1095][C-0000f0dd] pbx.c:     -- Executing [s@from-trunk:7] Hangup("SIP/[email protected]", "") in new stack
                        [2018-10-04 19:29:11] VERBOSE[1095][C-0000f0dd] pbx.c:   == Spawn extension (from-trunk, s, 7) exited non-zero on 'SIP/[email protected]'
                        [2018-10-04 19:29:11] VERBOSE[1095][C-0000f0dd] pbx.c:     -- Executing [h@from-trunk:1] Macro("SIP/[email protected]", "hangupcall,") in new stack
                        [2018-10-04 19:29:11] VERBOSE[1095][C-0000f0dd] pbx.c:     -- Executing [s@macro-hangupcall:1] ExecIf("SIP/[email protected]", "0?Set(CDR(recordingfile)=.)") in new stack
                        [2018-10-04 19:29:11] VERBOSE[1095][C-0000f0dd] pbx.c:     -- Executing [s@macro-hangupcall:2] GotoIf("SIP/[email protected]", "1?theend") in new stack
                        [2018-10-04 19:29:11] VERBOSE[1095][C-0000f0dd] pbx.c:     -- Goto (macro-hangupcall,s,4)
                        [2018-10-04 19:29:11] VERBOSE[1095][C-0000f0dd] pbx.c:     -- Executing [s@macro-hangupcall:4] Hangup("SIP/[email protected]", "") in new stack
                        [2018-10-04 19:29:11] VERBOSE[1095][C-0000f0dd] app_macro.c:   == Spawn extension (macro-hangupcall, s, 4) exited non-zero on 'SIP/[email protected]' in macro 'hangupcall'
                        
                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch @Romo
                          last edited by

                          @romo said in Errors in outbound calls in one extension - Freepbx:

                          This would be an inbound call right?

                          You have a bad inbound route setup (you have ports forwarded and no catchall any/any route) or you allow SIP guests.
                          This is a call terminating on your system but to with a DID you do not own.

                          This is a probe.

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