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    Snipe-IT - How Do You Manage Subscription/Maintenance/SaaS?

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    • wrx7mW
      wrx7m
      last edited by

      I have been using the hosted version of Snipe-IT for almost a year. Currently, I am on v4.2.0 build 3479. I am adding assets as I get them and back-filling as time permits/necessary. In adding licenses, I am having trouble with the how I should manage the added maintenance agreements for software, subscription-based software licensing (especially, Office 365, as mid-term adds will push the renewal date for the entire license class back) and SaaS,

      Should I create a new license instance each time I renew? Or would I just modify the dates on the existing license instance?How would you recommend doing it?

      Also, is anyone using it to track domain registrations?

      1 Reply Last reply Reply Quote 4
      • DustinB3403D
        DustinB3403
        last edited by

        Why are you on 4.2.0 that's way out of date 4.4.1 Build 3636 is current. . . as for managing licensing that renew, I just put the purchase and expiry dates into the system, if the license isn't one that actually renews I simply remove it from the system and add the new one.

        wrx7mW 1 Reply Last reply Reply Quote 1
        • wrx7mW
          wrx7m @DustinB3403
          last edited by

          @dustinb3403 said in Snipe-IT - How Do You Manage Subscription/Maintenance/SaaS?:

          Why are you on 4.2.0 that's way out of date 4.4.1 Build 3636 is current. . . as for managing licensing that renew, I just put the purchase and expiry dates into the system, if the license isn't one that actually renews I simply remove it from the system and add the new one.

          I will put in a ticket for that. I thought it was older than the current.

          Anyway, thanks for the tips. Does the deleted license stay in the record somewhere, or is it completely removed?

          DustinB3403D 1 Reply Last reply Reply Quote 0
          • DustinB3403D
            DustinB3403 @wrx7m
            last edited by

            @wrx7m from what I've seen Snipe say is that nothing actually is ever deleted.

            And licenses that expire are still able to be checked out. I created a feature request some time ago to make it so expired assets weren't able to be checked out. I don't recall if that was ever completed or not. But would be a great feature to have if not.

            Also to filter out the "current" and "expired" licenses from the list would be good too.

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            • DustinB3403D
              DustinB3403
              last edited by

              It looks like my issue went stale and they never worked on it.

              https://github.com/snipe/snipe-it/issues/3757

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              • wrx7mW
                wrx7m
                last edited by

                I submitted the ticket yesterday and they upgraded my site overnight. 🙂

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