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    Edge Router X - DHCP isn't working

    Scheduled Pinned Locked Moved IT Discussion
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    • A
      Alex Sage @EddieJennings
      last edited by Alex Sage

      @eddiejennings do you think I am a user? Done that 3 times already... πŸ˜„

      EddieJenningsE 1 Reply Last reply Reply Quote 0
      • EddieJenningsE
        EddieJennings @Alex Sage
        last edited by EddieJennings

        @aaronstuder said in Edge Router X - DHCP isn't working:

        @eddiejennings do you think I am a user? Done that 3 times already... πŸ˜„

        Nope. πŸ™‚ Just going through troubleshooting methods. I get burned when I make assumptions πŸ˜›

        I’ve never used an Edge Router X. Are there any log files that could provide some clues? I know ERLs have a way to sniff packets, so you could see if it’s receiving DHCP discovery packets.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          When did it last hand out addresses? Or did it never?

          A 1 Reply Last reply Reply Quote 0
          • Emad RE
            Emad R @Alex Sage
            last edited by

            @aaronstuder

            Check if some other DHCP is operational on the same network ? did you do any updates, can you roll back ?

            1 Reply Last reply Reply Quote 0
            • A
              Alex Sage @scottalanmiller
              last edited by

              @scottalanmiller yesterday

              1 Reply Last reply Reply Quote 0
              • dbeatoD
                dbeato
                last edited by

                What is the router Firmware? and have you tried recreating the DHCP scope and service?

                A 1 Reply Last reply Reply Quote 0
                • A
                  Alex Sage @dbeato
                  last edited by

                  @dbeato 1.10.1 just upgraded.

                  dbeatoD scottalanmillerS 2 Replies Last reply Reply Quote 0
                  • dbeatoD
                    dbeato @Alex Sage
                    last edited by

                    @aaronstuder said in Edge Router X - DHCP isn't working:

                    @dbeato 1.10.1 just upgraded.

                    Let me check.

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @Alex Sage
                      last edited by

                      @aaronstuder said in Edge Router X - DHCP isn't working:

                      @dbeato 1.10.1 just upgraded.

                      It didn't break with the update, right?

                      A 1 Reply Last reply Reply Quote 0
                      • A
                        Alex Sage @scottalanmiller
                        last edited by

                        @scottalanmiller not sure I factory reset the device and now its's fine...

                        scottalanmillerS dbeatoD 2 Replies Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @Alex Sage
                          last edited by

                          @aaronstuder said in Edge Router X - DHCP isn't working:

                          @scottalanmiller not sure I factory reset the device and now its's fine...

                          Still on the latest firmware?

                          1 Reply Last reply Reply Quote 0
                          • dbeatoD
                            dbeato @Alex Sage
                            last edited by

                            @aaronstuder said in Edge Router X - DHCP isn't working:

                            @scottalanmiller not sure I factory reset the device and now its's fine...

                            The update for me hasn't done it but I have an ER-L

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @dbeato
                              last edited by

                              @dbeato said in Edge Router X - DHCP isn't working:

                              @aaronstuder said in Edge Router X - DHCP isn't working:

                              @scottalanmiller not sure I factory reset the device and now its's fine...

                              The update for me hasn't done it but I have an ER-L

                              I've done six machines to 1.10.1 I think, all went fine.

                              1 Reply Last reply Reply Quote 1
                              • JaredBuschJ
                                JaredBusch
                                last edited by

                                I have 20 some devices on 1.10.1.

                                No reported issues yet.

                                I only have 3 ER-X though.

                                1 Reply Last reply Reply Quote 1
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