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    Solved Sodium Ticket Creation Failing in FireFox

    SodiumSuite
    sodium sodium help desk bug report
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    • DashrenderD
      Dashrender
      last edited by scottalanmiller

      Im' trying to make my first ticket tonight.. it's not saving.

      QuixoticJeremyQ 1 Reply Last reply Reply Quote 0
      • QuixoticJeremyQ
        QuixoticJeremy
        last edited by

        @Dashrender now that you are able to create tickets and so is scott, would you mind resolving this? I've already got that other thing logic ticketid point on my to do list.

        1 Reply Last reply Reply Quote 0
        • QuixoticJeremyQ
          QuixoticJeremy @Dashrender
          last edited by

          @dashrender said in Sodium Helpdesk: Change Location of Ticket Name:

          Im' trying to make my first ticket tonight.. it's not saving.

          When you get a chance send me your browser info and os info. We've got tickets being created with no issues so I'm going to need a bit more information to try to replicate your problem. Thanks!

          1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender
            last edited by

            Windows 10 Pro x64, 1703
            FF and Chrome

            QuixoticJeremyQ 1 Reply Last reply Reply Quote 1
            • QuixoticJeremyQ
              QuixoticJeremy @Dashrender
              last edited by

              @dashrender said in Sodium Ticket Creation Failing in FireFox:

              Windows 10 Pro x64, 1703
              FF and Chrome

              Still researching but also at work for my other job at the moment so going to take a bit.

              1 Reply Last reply Reply Quote 0
              • gjacobseG
                gjacobse
                last edited by

                Confirmed here as well. Hitting the submit does not commit the new ticket.

                OS: Win10

                0_1502387575364_2017-08-10 13_52_25-About Mozilla Firefox.png

                DashrenderD 1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender @gjacobse
                  last edited by

                  @gjacobse said in Sodium Ticket Creation Failing in FireFox:

                  Confirmed here as well. Hitting the submit does not commit the new ticket.

                  OS: Win10

                  Cool I'm not the only one, not cool that it's happening.

                  1 Reply Last reply Reply Quote 0
                  • DanpD
                    Danp
                    last edited by

                    Have you checked the browser console (Ctrl+Shift+J) for any errors?

                    1 Reply Last reply Reply Quote 1
                    • QuixoticJeremyQ
                      QuixoticJeremy
                      last edited by

                      Don't think this is specific to ff. Good to know that it isn't specific to dash though.

                      1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender
                        last edited by

                        happening to me at the office today in Chrome.

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          NOW I cannot make new tickets in Chrome any longer.

                          DustinB3403D DashrenderD 2 Replies Last reply Reply Quote 0
                          • DustinB3403D
                            DustinB3403 @scottalanmiller
                            last edited by

                            @scottalanmiller said in Sodium Ticket Creation Failing in FireFox:

                            NOW I cannot make new tickets in Chrome any longer.

                            Paging @QuixoticJeremy

                            What did you do?!

                            1 Reply Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender @scottalanmiller
                              last edited by

                              @scottalanmiller said in Sodium Ticket Creation Failing in FireFox:

                              NOW I cannot make new tickets in Chrome any longer.

                              hot damn, now it's really broken..

                              1 Reply Last reply Reply Quote 0
                              • QuixoticJeremyQ
                                QuixoticJeremy
                                last edited by

                                I'll be spending on this l8r tonight. Spending time with my wife atm. I'll fix it tonight though

                                DashrenderD 1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender @QuixoticJeremy
                                  last edited by

                                  @quixoticjeremy said in Sodium Ticket Creation Failing in FireFox:

                                  I'll be spending on this l8r tonight. Spending time with my wife atm. I'll fix it tonight though

                                  I'm in no rush bro.

                                  1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller
                                    last edited by

                                    This is what happens when you add baseball and beer to development.

                                    QuixoticJeremyQ 1 Reply Last reply Reply Quote 2
                                    • QuixoticJeremyQ
                                      QuixoticJeremy @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in Sodium Ticket Creation Failing in FireFox:

                                      This is what happens when you add baseball and beer to development.

                                      True but beer is a necessity to life, so can you really blame me?

                                      1 Reply Last reply Reply Quote 0
                                      • QuixoticJeremyQ
                                        QuixoticJeremy
                                        last edited by

                                        @Dashrender now that you are able to create tickets and so is scott, would you mind resolving this? I've already got that other thing logic ticketid point on my to do list.

                                        1 Reply Last reply Reply Quote 0
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