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    Rackspace goes down

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    • scottalanmillerS
      scottalanmiller @pchiodo
      last edited by

      @pchiodo said in Rackspace goes down:

      I don't know how any company can trust them for critical infrastructure with this kind of oversight. And it took them 3 hours to figure it out? Yeah, that's bad.

      They've been having major issues for years. When I was at the big web firm we'd lose RS systems all the time. They had no clue what they were doing.

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        We gave up on them two years ago. We don't consider them viable. Maybe on par with Azure, but we avoid both.

        1 Reply Last reply Reply Quote 2
        • pchiodoP
          pchiodo
          last edited by

          Agreed - I dumped them too about two years ago. We had a consultant that was trying to push us to Azure. They didn't last long. Once they started getting real questions they knew they picked the wrong place.

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @pchiodo
            last edited by

            @pchiodo said in Rackspace goes down:

            Agreed - I dumped them too about two years ago. We had a consultant that was trying to push us to Azure. They didn't last long. Once they started getting real questions they knew they picked the wrong place.

            Plenty of good choices. AWS, Vultr, Linode are at the top of my list.

            DO, Softlayer, all good too.

            1 Reply Last reply Reply Quote 1
            • stacksofplatesS
              stacksofplates
              last edited by

              The comments on that article make my brain sad.

              dafyreD 1 Reply Last reply Reply Quote 0
              • dafyreD
                dafyre @stacksofplates
                last edited by

                @stacksofplates said in Rackspace goes down:

                The comments on that article make my brain sad.

                True... but you gotta admit the first few twitter images are kinda funny.

                1 Reply Last reply Reply Quote 0
                • EddieJenningsE
                  EddieJennings
                  last edited by

                  The word "licensing" doesn't appear anywhere on the linked status page.

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @EddieJennings
                    last edited by

                    @EddieJennings said in Rackspace goes down:

                    The word "licensing" doesn't appear anywhere on the linked status page.

                    "The firm later identified the root cause of the networking issues, as being due to a licensing issue with a third party vendor over its cloud balancers."

                    EddieJenningsE 1 Reply Last reply Reply Quote 1
                    • T
                      Texkonc
                      last edited by

                      We have a customer that likes them with very few issues they have had.
                      On the plus side they were able to migrate our customer from Exchange 2007 that requires db dismount to do a move request to 2016 all on the fly without taken them down and they could use web mail at least for business as usual. So that was pretty slick!

                      1 Reply Last reply Reply Quote 0
                      • momurdaM
                        momurda
                        last edited by

                        Im not sure they lose their credibility.
                        Exchange Online/Outlook 365 seems to go down for some people once a week, yet people still flock to pay 4x the price for it.

                        scottalanmillerS DashrenderD 2 Replies Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @momurda
                          last edited by

                          @momurda said in Rackspace goes down:

                          Im not sure they lose their credibility.
                          Exchange Online/Outlook 365 seems to go down for some people once a week, yet people still flock to pay 4x the price for it.

                          Four times the price as what? Only Rackspace offers email at 1/4 the price of O365. O365 is cheaper than Gmail.

                          1 Reply Last reply Reply Quote 0
                          • EddieJenningsE
                            EddieJennings @scottalanmiller
                            last edited by

                            @scottalanmiller said in Rackspace goes down:

                            @EddieJennings said in Rackspace goes down:

                            The word "licensing" doesn't appear anywhere on the linked status page.

                            "The firm later identified the root cause of the networking issues, as being due to a licensing issue with a third party vendor over its cloud balancers."

                            I'll have to look again when I get home. I search for the text licensing on that page and Firefox found nothing.

                            EddieJenningsE 1 Reply Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender @momurda
                              last edited by

                              @momurda said in Rackspace goes down:

                              Im not sure they lose their credibility.
                              Exchange Online/Outlook 365 seems to go down for some people once a week, yet people still flock to pay 4x the price for it.

                              4x the price compared to what? some non exchange service? RS is only $1/u/m for the SW or inside knowledge folks.. and even that isn't true anymore I don't think.. I think they upped the price. And worse, RS also just got rid of the ActiveSync option for non Exchange users.

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @Dashrender
                                last edited by

                                @Dashrender said in Rackspace goes down:

                                @momurda said in Rackspace goes down:

                                Im not sure they lose their credibility.
                                Exchange Online/Outlook 365 seems to go down for some people once a week, yet people still flock to pay 4x the price for it.

                                4x the price compared to what? some non exchange service? RS is only $1/u/m for the SW or inside knowledge folks.. and even that isn't true anymore I don't think.. I think they upped the price. And worse, RS also just got rid of the ActiveSync option for non Exchange users.

                                And it was offline for three hours this morning 😉

                                1 Reply Last reply Reply Quote 0
                                • EddieJenningsE
                                  EddieJennings @EddieJennings
                                  last edited by

                                  @EddieJennings said in Rackspace goes down:

                                  @scottalanmiller said in Rackspace goes down:

                                  @EddieJennings said in Rackspace goes down:

                                  The word "licensing" doesn't appear anywhere on the linked status page.

                                  "The firm later identified the root cause of the networking issues, as being due to a licensing issue with a third party vendor over its cloud balancers."

                                  I'll have to look again when I get home. I search for the text licensing on that page and Firefox found nothing.

                                  Yeah. I thought licensing was also supposed to be mentioned at the link that was posted in the article, which it isn't.

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @EddieJennings
                                    last edited by

                                    @EddieJennings said in Rackspace goes down:

                                    @EddieJennings said in Rackspace goes down:

                                    @scottalanmiller said in Rackspace goes down:

                                    @EddieJennings said in Rackspace goes down:

                                    The word "licensing" doesn't appear anywhere on the linked status page.

                                    "The firm later identified the root cause of the networking issues, as being due to a licensing issue with a third party vendor over its cloud balancers."

                                    I'll have to look again when I get home. I search for the text licensing on that page and Firefox found nothing.

                                    Yeah. I thought licensing was also supposed to be mentioned at the link that was posted in the article, which it isn't.

                                    Oh, no, it was the article itself.

                                    1 Reply Last reply Reply Quote 0
                                    • EddieJenningsE
                                      EddieJennings
                                      last edited by

                                      I used the article to reiterate to my superiors that "licensing matters"

                                      scottalanmillerS 1 Reply Last reply Reply Quote 1
                                      • scottalanmillerS
                                        scottalanmiller @EddieJennings
                                        last edited by

                                        @EddieJennings said in Rackspace goes down:

                                        I used the article to reiterate to my superiors that "licensing matters"

                                        And licensing is a risk, one that needs to be factored in to buying decisions.

                                        1 Reply Last reply Reply Quote 1
                                        • scottalanmillerS
                                          scottalanmiller
                                          last edited by

                                          I often point out to people discussion Windows and Linux that they often do a cost comparison and figure that they are pretty close... but leave out licensing which is by far the biggest cost and risk of windows. They forget the time and risk in determining needs, record keeping, upkeep, monitoring, audits, fines, etc.

                                          1 Reply Last reply Reply Quote 2
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