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    Burned by Eschewing Best Practices

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    best practices
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    • DustinB3403D
      DustinB3403
      last edited by DustinB3403

      Burned by thinking money isn't an issue. Oh and IPOD.0_1497299425606_chrome_2017-06-12_16-30-15.png

      And he know's he's burned by bad design.

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • DustinB3403D
        DustinB3403
        last edited by

        I mean... wow. I would hate to be in his shoes right now. He knows the system is horribly designed, but is forced to implement it anyways. With the only option (according to the topic) the protocol used, either FC or iSCSI.

        0_1497299568200_chrome_2017-06-12_16-32-20.png

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @DustinB3403
          last edited by

          @DustinB3403 said in Burned by Eschewing Best Practices:

          Burned by thinking money isn't an issue. Oh and IPOD.0_1497299425606_chrome_2017-06-12_16-30-15.png

          And he know's he's burned by bad design.

          yeah, he just gave too much in the OP so it was really confusing.

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            https://community.spiceworks.com/topic/2004966-dwell-poweredge-t110-raid-10-issue

            Oh man. Pulled drives in a really bad way.

            wirestyle22W 1 Reply Last reply Reply Quote 1
            • wirestyle22W
              wirestyle22 @scottalanmiller
              last edited by

              @scottalanmiller said in Burned by Eschewing Best Practices:

              https://community.spiceworks.com/topic/2004966-dwell-poweredge-t110-raid-10-issue

              Oh man. Pulled drives in a really bad way.

              😞 feels bad man

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller
                last edited by

                As much as that thing was set up poorly, he prompted the disaster. He had time to ask what to do before he did it and didn't bother and did the one thing that you really never do, then he did the second thing that you never do. Had he Googled at all, he'd have been fine. Had he followed proper procedures, he would have been fine. If he would have called the vendor, he'd have been fine. So many ways to have not had this happen.

                DustinB3403D 1 Reply Last reply Reply Quote 2
                • DustinB3403D
                  DustinB3403 @scottalanmiller
                  last edited by

                  @scottalanmiller said in Burned by Eschewing Best Practices:

                  As much as that thing was set up poorly, he prompted the disaster. He had time to ask what to do before he did it and didn't bother and did the one thing that you really never do, then he did the second thing that you never do. Had he Googled at all, he'd have been fine. Had he followed proper procedures, he would have been fine. If he would have called the vendor, he'd have been fine. So many ways to have not had this happen.

                  He probably didn't want to tell the client "let me Google that"

                  wirestyle22W scottalanmillerS 2 Replies Last reply Reply Quote 0
                  • wirestyle22W
                    wirestyle22 @DustinB3403
                    last edited by

                    @DustinB3403 said in Burned by Eschewing Best Practices:

                    @scottalanmiller said in Burned by Eschewing Best Practices:

                    As much as that thing was set up poorly, he prompted the disaster. He had time to ask what to do before he did it and didn't bother and did the one thing that you really never do, then he did the second thing that you never do. Had he Googled at all, he'd have been fine. Had he followed proper procedures, he would have been fine. If he would have called the vendor, he'd have been fine. So many ways to have not had this happen.

                    He probably didn't want to tell the client "let me Google that"

                    We need to call the vendor is definitely good in this situation though

                    1 Reply Last reply Reply Quote 1
                    • DustinB3403D
                      DustinB3403
                      last edited by

                      Really sounds like an IPOD issue here, but he has 3 NAS which are hosting his VM's, but for some reason no longer work with Hyper-V.

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @DustinB3403
                        last edited by

                        @DustinB3403 said in Burned by Eschewing Best Practices:

                        @scottalanmiller said in Burned by Eschewing Best Practices:

                        As much as that thing was set up poorly, he prompted the disaster. He had time to ask what to do before he did it and didn't bother and did the one thing that you really never do, then he did the second thing that you never do. Had he Googled at all, he'd have been fine. Had he followed proper procedures, he would have been fine. If he would have called the vendor, he'd have been fine. So many ways to have not had this happen.

                        He probably didn't want to tell the client "let me Google that"

                        He didn't need to tell them, he needed to just do it.

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          Violated the "First Rule of VoIP"... he went to his ISP for his SIP trunk. Big time burned. Also, expected his ISP to inform him of the small print and tried to blame them for his mistakes.

                          https://community.spiceworks.com/topic/2005735-sip-redundancy

                          C 1 Reply Last reply Reply Quote 1
                          • DustinB3403D
                            DustinB3403
                            last edited by DustinB3403

                            SSD RAID1 array for hypervisors and QNAP SAN configured for RAID 5 for VM storage.

                            And wonders why his system is running like crap for the past few days.

                            coliverC 1 Reply Last reply Reply Quote 0
                            • coliverC
                              coliver @DustinB3403
                              last edited by coliver

                              @DustinB3403 said in Burned by Eschewing Best Practices:

                              SSD RAID1 array for hypervisors and QNAP SAN configured for RAID 5 for VM storage.

                              And wonders why his system is running like crap for the past few days.

                              Over a 1GB switch... I get that it's supported and should work but if they are pushing storage traffic over it they may hit a bottleneck...

                              Although I doubt that QNAP has enough throughput for this.

                              DustinB3403D 1 Reply Last reply Reply Quote 0
                              • DustinB3403D
                                DustinB3403 @coliver
                                last edited by

                                @coliver And he's stopped responding to the topic.

                                The last response was "No ISCSI target"

                                1 Reply Last reply Reply Quote 0
                                • C
                                  Carnival Boy @scottalanmiller
                                  last edited by

                                  @scottalanmiller said in Burned by Eschewing Best Practices:

                                  Violated the "First Rule of VoIP"... he went to his ISP for his SIP trunk. Big time burned

                                  I've never heard of this rule. I've had the same ISP and SIP trunk provider for the last few years (BT). Can you expand, please?

                                  scottalanmillerS DashrenderD 2 Replies Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @Carnival Boy
                                    last edited by

                                    @Carnival-Boy said in Burned by Eschewing Best Practices:

                                    @scottalanmiller said in Burned by Eschewing Best Practices:

                                    Violated the "First Rule of VoIP"... he went to his ISP for his SIP trunk. Big time burned

                                    I've never heard of this rule. I've had the same ISP and SIP trunk provider for the last few years (BT). Can you expand, please?

                                    There is a full post on it yesterday. Scroll down your recent posts. The title is the same "First Rule of VoIP". That's got a good breakdown. I'm not in a spot to find the link.

                                    It came up twice just yesterday on SW. Normally comes up once or twice a week. That is the top reason why people get burned with VoIP. And the one that we can't save people from. Everything else we can fix.

                                    1 Reply Last reply Reply Quote 0
                                    • DashrenderD
                                      Dashrender @Carnival Boy
                                      last edited by

                                      @Carnival-Boy said in Burned by Eschewing Best Practices:

                                      @scottalanmiller said in Burned by Eschewing Best Practices:

                                      Violated the "First Rule of VoIP"... he went to his ISP for his SIP trunk. Big time burned

                                      I've never heard of this rule. I've had the same ISP and SIP trunk provider for the last few years (BT). Can you expand, please?

                                      I'd really call these Scott Allan Miller rules - though there is credibility there.

                                      Scott is of the opinion that you should use as few as possible services on a single vendor. This allows you to break from a given vendor more easily if they start acting in bad faith.

                                      i.e. You get your internet connection from your ISP, you host a website locally (which you shouldn't do - but that's another thread). You should NOT use your ISP's DNS service to hot your public DNS services because you have artificial lock-in with the ISP now. Even worse, you should not purchase your Domain name from your ISP if they happen to resell them.

                                      Another example,
                                      You purchase hosting services for a WordPress site from a vendor. You should Not buy your Domain Name through them, nor should you use them to host your DNS. All of these services should be on separate services.

                                      C scottalanmillerS 2 Replies Last reply Reply Quote 0
                                      • C
                                        Carnival Boy @Dashrender
                                        last edited by

                                        @Dashrender said in Burned by Eschewing Best Practices:

                                        I'd really call these Scott Allan Miller rules - though there is credibility there.

                                        That could explain why I haven't heard it before 🙂

                                        I've found and read the thread, but don't really get it. But phone systems aren't my area. I don't even know exactly what he means by "phone system". We have contract with BT for a leased line, and we have another contract with BT for SIP trunks, and we have another contract with BT for phonecalls (if that's the right term). The first two contracts are not related, and as far as I'm aware, there is nothing to stop us from dropping one contract but keeping the other. The phonecalls are related to the SIP trunks, as all our calls are free based on us renting the SIP trunks.

                                        Obviously telecoms various work differently in different countries, so maybe there isn't a standard rule?

                                        DashrenderD dafyreD scottalanmillerS 4 Replies Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender @Carnival Boy
                                          last edited by

                                          @Carnival-Boy said in Burned by Eschewing Best Practices:

                                          @Dashrender said in Burned by Eschewing Best Practices:

                                          I'd really call these Scott Allan Miller rules - though there is credibility there.

                                          That could explain why I haven't heard it before 🙂

                                          I've found and read the thread, but don't really get it. But phone systems aren't my area. I don't even know exactly what he means by "phone system". We have contract with BT for a leased line, and we have another contract with BT for SIP trunks, and we have another contract with BT for phonecalls (if that's the right term). The first two contracts are not related, and as far as I'm aware, there is nothing to stop us from dropping one contract but keeping the other. The phonecalls are related to the SIP trunks, as all our calls are free based on us renting the SIP trunks.

                                          Obviously telecoms various work differently in different countries, so maybe there isn't a standard rule?

                                          I wonder what the difference between your SIP contract and your Phonecalls contract is? For most people it's one in the same.

                                          C 1 Reply Last reply Reply Quote 0
                                          • dafyreD
                                            dafyre @Carnival Boy
                                            last edited by

                                            @Carnival-Boy said in Burned by Eschewing Best Practices:

                                            @Dashrender said in Burned by Eschewing Best Practices:

                                            I'd really call these Scott Allan Miller rules - though there is credibility there.

                                            That could explain why I haven't heard it before 🙂

                                            I've found and read the thread, but don't really get it. But phone systems aren't my area. I don't even know exactly what he means by "phone system". We have contract with BT for a leased line, and we have another contract with BT for SIP trunks, and we have another contract with BT for phonecalls (if that's the right term). The first two contracts are not related, and as far as I'm aware, there is nothing to stop us from dropping one contract but keeping the other. The phonecalls are related to the SIP trunks, as all our calls are free based on us renting the SIP trunks.

                                            Obviously telecoms various work differently in different countries, so maybe there isn't a standard rule?

                                            Is BT also your internet provider?

                                            C 1 Reply Last reply Reply Quote 0
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