ML
    • Recent
    • Categories
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    new laptop keeps bringing down our network

    Scheduled Pinned Locked Moved IT Discussion
    39 Posts 10 Posters 4.6k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • IRJI
      IRJ
      last edited by IRJ

      What do you mean it brings down your whole network? Can you be a bit more specific?

      1 Reply Last reply Reply Quote 0
      • DominicaD
        Dominica
        last edited by

        Every device in the house goes offline, sometimes just until a page loads, sometimes until I shut the laptop down.

        1 Reply Last reply Reply Quote 0
        • thanksajdotcomT
          thanksajdotcom
          last edited by

          Sounds like you have some malware on there. It sounds like something is running in the background that you don't know about.

          IRJI 1 Reply Last reply Reply Quote 0
          • IRJI
            IRJ
            last edited by

            Does it happen when you try to access local resources or only sites outside your router?

            1 Reply Last reply Reply Quote 0
            • IRJI
              IRJ @thanksajdotcom
              last edited by

              @ajstringham said:

              Sounds like you have some malware on there. It sounds like something is running in the background that you don't know about.

              I was going to say run a malware scan

              1 Reply Last reply Reply Quote 0
              • ?
                A Former User @Dominica
                last edited by

                @Dominica said:

                My new little laptop is great, except for one little detail: every time I use a browser, it brings down our whole network. Help!

                @scottalanmiller shame on you scott

                IRJI 1 Reply Last reply Reply Quote 0
                • IRJI
                  IRJ @A Former User
                  last edited by

                  @Hubtech said:

                  @Dominica said:

                  My new little laptop is great, except for one little detail: every time I use a browser, it brings down our whole network. Help!

                  @scottalanmiller shame on you scott

                  Don't you see? This is related to the technical question post 😉

                  ? 1 Reply Last reply Reply Quote 0
                  • thanksajdotcomT
                    thanksajdotcom
                    last edited by

                    @Dominica what AV are you running? I better not hear MSE or Defender...

                    1 Reply Last reply Reply Quote 0
                    • ?
                      A Former User @IRJ
                      last edited by

                      @IRJ said:

                      @Hubtech said:

                      @Dominica said:

                      My new little laptop is great, except for one little detail: every time I use a browser, it brings down our whole network. Help!

                      @scottalanmiller shame on you scott

                      Don't you see? This is related to the technical question post 😉

                      oh i know

                      1 Reply Last reply Reply Quote 0
                      • DominicaD
                        Dominica
                        last edited by

                        Oh whatever, AJ. MSE and Defender are fine.

                        I'm running Malwarebytes now. A malware issue didn't occur to me, since it's been like this since I started using it.

                        IRJI thanksajdotcomT 2 Replies Last reply Reply Quote 0
                        • IRJI
                          IRJ @Dominica
                          last edited by

                          @Dominica said:

                          Oh whatever, AJ. MSE and Defender are fine.

                          I'm running Malwarebytes now. A malware issue didn't occur to me, since it's been like this since I started using it.

                          He's probably gonna try to sell you McAfee

                          JoyJ thanksajdotcomT 2 Replies Last reply Reply Quote 5
                          • ?
                            A Former User
                            last edited by

                            what nic is in the laptop? i've had problems with ralink cards lately

                            ? 1 Reply Last reply Reply Quote 0
                            • ?
                              A Former User @A Former User
                              last edited by

                              @Hubtech said:

                              what nic is in the laptop? i've had problems with ralink cards lately

                              also what is your wifi security encryption? WEP? WPA2?

                              1 Reply Last reply Reply Quote 0
                              • DominicaD
                                Dominica
                                last edited by

                                it's a Realtek RTL8723BE 802.11 b/g/n

                                and WPA2

                                ? 1 Reply Last reply Reply Quote 0
                                • ?
                                  A Former User @Dominica
                                  last edited by

                                  @Dominica said:

                                  it's a Realtek RTL8723BE 802.11 b/g/n

                                  and WPA2

                                  and you guys have a ubiquiti AP right? what band is it running on? try limiting it to B or G or N and see if anything changes.

                                  1 Reply Last reply Reply Quote 0
                                  • DominicaD
                                    Dominica
                                    last edited by

                                    Yes, Ubiquiti. I'm not sure of the passwords and such, so going to have to wait until Scott gets home for that.

                                    Malware scan came up clean.

                                    1 Reply Last reply Reply Quote 0
                                    • ?
                                      A Former User
                                      last edited by

                                      it's not gonna be malware IMO. do you guys use dhcp or static ip addresses on your devices? could be some sort of weird ip conflict as well.

                                      1 Reply Last reply Reply Quote 0
                                      • DominicaD
                                        Dominica
                                        last edited by

                                        I'm pretty sure everything is DHCP, although now I'm wondering about the Netgear toaster. It's most noticeable when the kids are streaming something on the WiiU and I click on a link on my laptop and bam, there goes everybody's connection. I don't think anything but the toaster is using anything but WiFi at the moment.

                                        1 Reply Last reply Reply Quote 0
                                        • ?
                                          A Former User
                                          last edited by

                                          what brings the connections back online?

                                          1 Reply Last reply Reply Quote 1
                                          • JoyJ
                                            Joy @IRJ
                                            last edited by

                                            @IRJ said:

                                            He's probably gonna try to sell you McAfee

                                            Sorry to interrupt guys this really makes me laugh.
                                            Peace A.J.

                                            1 Reply Last reply Reply Quote 0
                                            • 1
                                            • 2
                                            • 1 / 2
                                            • First post
                                              Last post