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    Note to self. Don't buy MangeEngine products

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    • Deleted74295D
      Deleted74295 Banned
      last edited by Deleted74295

      So tried out the MangeEngine ServiceDesk Plus MSP on premise install on a Linux server.

      Flash based for most of the widgets.
      The Linux service script is 10 years out of date.
      They use install shield because, who knows.
      The software takes, 10 minutes to start up. This is not a server performance issue, that is just how long it takes the software to do who knows what.
      The UI and over-all design is still terribly out of date. 2017, time to move on.

      Don't take my word for it

      http://213.32.31.12:8080/GettingStarted.do

      Try it and see, will be removed after 48 hours because the internet has a high chance of breaking this. I give no warranty for the safety and security of the link above, click at your own risk.

      user: administrator
      pass: administrator

      JaredBuschJ 1 Reply Last reply Reply Quote 0
      • DustinB3403D
        DustinB3403
        last edited by

        Isn't this the software that spiceworks keeps trying to push?

        Deleted74295D scottalanmillerS 2 Replies Last reply Reply Quote 0
        • Deleted74295D
          Deleted74295 Banned @DustinB3403
          last edited by

          @DustinB3403 said in Note to self. Don't buy MangeEngine products:

          Isn't this the software that spiceworks keeps trying to push?

          A marketing company trying to push products? gasp

          DustinB3403D 1 Reply Last reply Reply Quote 1
          • scottalanmillerS
            scottalanmiller @DustinB3403
            last edited by

            @DustinB3403 said in Note to self. Don't buy MangeEngine products:

            Isn't this the software that spiceworks keeps trying to push?

            Push? I've never seen SW push them. If you mean "Isn't that someone that buys ads on SW?" then yes, they buy ad space on SW.

            1 Reply Last reply Reply Quote 2
            • DustinB3403D
              DustinB3403 @Deleted74295
              last edited by

              @Breffni-Potter said in Note to self. Don't buy MangeEngine products:

              @DustinB3403 said in Note to self. Don't buy MangeEngine products:

              Isn't this the software that spiceworks keeps trying to push?

              A marketing company trying to push products? gasp

              That isn't how I meant it. And @scottalanmiller within the spiceworks local admin portal there is a ManageEngine section built into that page.

              JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 0
              • JaredBuschJ
                JaredBusch @Deleted74295
                last edited by

                @Breffni-Potter said in Note to self. Don't buy MangeEngine products:

                So tried out the MangeEngine Plus MSP on premise install on a Linux server.

                What product is this? I have never heard of such a product and they do not list such a product.

                Do you mean ManageEngine ServiceDesk Plus MSP? That is a product.

                One would think that someone so bent on correcting others would take the time to get it right.

                0_1487632367904_upload-a5500668-7a1d-494f-8d36-0f6151c51749

                Deleted74295D 1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @DustinB3403
                  last edited by

                  @DustinB3403 said in Note to self. Don't buy MangeEngine products:

                  @Breffni-Potter said in Note to self. Don't buy MangeEngine products:

                  @DustinB3403 said in Note to self. Don't buy MangeEngine products:

                  Isn't this the software that spiceworks keeps trying to push?

                  A marketing company trying to push products? gasp

                  That isn't how I meant it. And @scottalanmiller within the spiceworks local admin portal there is a ManageEngine section built into that page.

                  Paid plug in most likely. I do not have it installed anywhere to confirm.

                  DustinB3403D 1 Reply Last reply Reply Quote 1
                  • DustinB3403D
                    DustinB3403 @JaredBusch
                    last edited by DustinB3403

                    @JaredBusch said in Note to self. Don't buy MangeEngine products:

                    @DustinB3403 said in Note to self. Don't buy MangeEngine products:

                    @Breffni-Potter said in Note to self. Don't buy MangeEngine products:

                    @DustinB3403 said in Note to self. Don't buy MangeEngine products:

                    Isn't this the software that spiceworks keeps trying to push?

                    A marketing company trying to push products? gasp

                    That isn't how I meant it. And @scottalanmiller within the spiceworks local admin portal there is a ManageEngine section built into that page.

                    Paid plug in most likely. I do not have it installed anywhere to confirm.

                    Yeah we don't have any additional functionality that are payed services (of spiceworks), so I wasn't sure.

                    1 Reply Last reply Reply Quote 0
                    • Deleted74295D
                      Deleted74295 Banned @JaredBusch
                      last edited by

                      @JaredBusch said

                      rant
                      One would think that someone so bent on correcting others would take the time to get it right

                      Have a beer or something jeez.

                      JaredBuschJ DustinB3403D 2 Replies Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @Deleted74295
                        last edited by

                        @Breffni-Potter said in Note to self. Don't buy MangeEngine products:

                        @JaredBusch said

                        rant
                        One would think that someone so bent on correcting others would take the time to get it right

                        Have a beer or something jeez.

                        I am, trust me. Just pointing things out.

                        Deleted74295D 1 Reply Last reply Reply Quote 0
                        • DustinB3403D
                          DustinB3403 @Deleted74295
                          last edited by

                          @Breffni-Potter said in Note to self. Don't buy MangeEngine products:

                          @JaredBusch said

                          rant
                          One would think that someone so bent on correcting others would take the time to get it right

                          Have a beer or something jeez.

                          I could say the same thing to you.... Have a beer or something jeez.

                          1 Reply Last reply Reply Quote 0
                          • Deleted74295D
                            Deleted74295 Banned @JaredBusch
                            last edited by

                            @JaredBusch said in Note to self. Don't buy MangeEngine products:

                            @Breffni-Potter said in Note to self. Don't buy MangeEngine products:

                            @JaredBusch said

                            rant
                            One would think that someone so bent on correcting others would take the time to get it right

                            Have a beer or something jeez.

                            I am, trust me. Just pointing things out.

                            Updated.

                            1 Reply Last reply Reply Quote 0
                            • DustinB3403D
                              DustinB3403
                              last edited by

                              The mobile version of this is maybe 1/10th completed. Completely unusable....

                              The desktop version at least is browse-able, even if it is an awful product.

                              scottalanmillerS JaredBuschJ 2 Replies Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @DustinB3403
                                last edited by

                                @DustinB3403 said in Note to self. Don't buy MangeEngine products:

                                @Breffni-Potter said in Note to self. Don't buy MangeEngine products:

                                @DustinB3403 said in Note to self. Don't buy MangeEngine products:

                                Isn't this the software that spiceworks keeps trying to push?

                                A marketing company trying to push products? gasp

                                That isn't how I meant it. And @scottalanmiller within the spiceworks local admin portal there is a ManageEngine section built into that page.

                                Right.... an ad, that's what SW sells, ad space. The admin portal components are major ad space. But that's for other products, not their helpdesk.

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @DustinB3403
                                  last edited by

                                  @DustinB3403 said in Note to self. Don't buy MangeEngine products:

                                  The mobile version of this is maybe 1/10th completed. Completely unusable....

                                  The desktop version at least is browse-able, even if it is an awful product.

                                  Mobile version of the MSP app?

                                  DustinB3403D 1 Reply Last reply Reply Quote 0
                                  • JaredBuschJ
                                    JaredBusch @DustinB3403
                                    last edited by

                                    @DustinB3403 said in Note to self. Don't buy MangeEngine products:

                                    The mobile version of this is maybe 1/10th completed. Completely unusable....

                                    The desktop version at least is browse-able, even if it is an awful product.

                                    The non-MSP version looks fine.

                                    0_1487633639448_upload-b4adf24b-6cbd-41e5-ad8b-559ce70067c3

                                    DustinB3403D Deleted74295D 2 Replies Last reply Reply Quote 1
                                    • DustinB3403D
                                      DustinB3403 @scottalanmiller
                                      last edited by

                                      @scottalanmiller of the product that @Breffni-Potter provided access too.

                                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @DustinB3403
                                        last edited by

                                        @DustinB3403 said in Note to self. Don't buy MangeEngine products:

                                        @scottalanmiller of the product that @Breffni-Potter provided access too.

                                        Okay, I thought so but so many things were mentioned I wasn't positive.

                                        1 Reply Last reply Reply Quote 0
                                        • JaredBuschJ
                                          JaredBusch
                                          last edited by

                                          Non-MSP also looks good on the mobile app. Do not have that handy to show off without having to edit a screenshot.

                                          1 Reply Last reply Reply Quote 0
                                          • DustinB3403D
                                            DustinB3403 @JaredBusch
                                            last edited by

                                            @JaredBusch Maybe it's the way @Breffni-Potter has the one he's currently hosted configured. But on my phone I got nothing even remotely likely that.

                                            I'll post from my phone in a second.

                                            1 Reply Last reply Reply Quote 0
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