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    osTicket 1.10

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    osticket review osticket 1.10
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    • scottalanmillerS
      scottalanmiller @dafyre
      last edited by

      @dafyre said in osTicket 1.10:

      @scottalanmiller said in osTicket 1.10:

      I really like how easy it is to make Organizations and Users. We have really good control over who can submit tickets, log in to the web interface, and how they are grouped. It's simple, but easy. We are used to SW where that was possible but a huge pain and any mistake caused things to break.

      I was going to ask how it works for having multiple clients like you guys.

      Yeah, natively designed for multiple clients or departments. It's very good for that.

      1 Reply Last reply Reply Quote 1
      • ntozierN
        ntozier
        last edited by

        Good afternoon all. I'm Neil (ntozier) the forum moderator at the osTicket forums and I saw your tweet. I thought that I would introduce myself and let you know that If you have any questions please feel free to post on the forums. Have a great day!

        StrongBadS 1 Reply Last reply Reply Quote 7
        • StrongBadS
          StrongBad @ntozier
          last edited by

          @ntozier said in osTicket 1.10:

          Good afternoon all. I'm Neil (ntozier) the forum moderator at the osTicket forums and I saw your tweet. I thought that I would introduce myself and let you know that If you have any questions please feel free to post on the forums. Have a great day!

          Wow, that's awesome. So cool how often we see people from open source projects stop by and get involved! Thanks for joining it.

          1 Reply Last reply Reply Quote 1
          • scottalanmillerS
            scottalanmiller
            last edited by

            Great to see osTicket here. That's exciting. Welcome @ntozier

            ntozierN 1 Reply Last reply Reply Quote 0
            • ntozierN
              ntozier @scottalanmiller
              last edited by

              Thanks @scottalanmiller I appreciate the welcome.

              Reid CooperR 1 Reply Last reply Reply Quote 2
              • scottalanmillerS
                scottalanmiller
                last edited by

                Logs are really easy to deal with.

                0_1480371331544_Screenshot from 2016-11-28 16-53-36.png

                1 Reply Last reply Reply Quote 0
                • dafyreD
                  dafyre
                  last edited by

                  I gotta say, this looks pretty slick. Testing my own install of it now.

                  scottalanmillerS 1 Reply Last reply Reply Quote 1
                  • scottalanmillerS
                    scottalanmiller @dafyre
                    last edited by

                    @dafyre said in osTicket 1.10:

                    I gotta say, this looks pretty slick. Testing my own install of it now.

                    I'm pretty happy with it thus far.

                    1 Reply Last reply Reply Quote 0
                    • dafyreD
                      dafyre @scottalanmiller
                      last edited by

                      @scottalanmiller said in osTicket 1.10:

                      @Breffni-Potter said in osTicket 1.10:

                      How's the interface for mobile?

                      Tiny

                      It's not so bad if you have a decent sized phone and don't mind tilting it landscape. I configured mine while waiting on my kid to finish falling asleep, lol.

                      1 Reply Last reply Reply Quote 2
                      • Reid CooperR
                        Reid Cooper @ntozier
                        last edited by

                        @ntozier said in osTicket 1.10:

                        Thanks @scottalanmiller I appreciate the welcome.

                        Oh nice. Thanks for joining us!

                        1 Reply Last reply Reply Quote 0
                        • sudobashnetS
                          sudobashnet
                          last edited by

                          Hey all,

                          I'm also new here (referred by ntozier via osTicket forums). I'm the developer for the Reports Plugin (the new and improved reporting module for osTicket 1.10). I just wanted to drop in and say hello as well, I'll likely be lurking around anything osTicket related or anything else that catches my fancy while I'm scrolling through. 😉

                          Thanks,
                          Scott

                          ntozierN scottalanmillerS 2 Replies Last reply Reply Quote 4
                          • ntozierN
                            ntozier @sudobashnet
                            last edited by

                            Hey @sudobashnet welcome aboard!

                            1 Reply Last reply Reply Quote 1
                            • Minion QueenM
                              Minion Queen Banned
                              last edited by

                              Happy to have you here @sudobashnet thanks for inviting him over @ntozier!!

                              1 Reply Last reply Reply Quote 1
                              • dafyreD
                                dafyre
                                last edited by

                                Welcome aboard @sudobashnet !

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @sudobashnet
                                  last edited by

                                  @sudobashnet said in osTicket 1.10:

                                  Hey all,

                                  I'm also new here (referred by ntozier via osTicket forums). I'm the developer for the Reports Plugin (the new and improved reporting module for osTicket 1.10). I just wanted to drop in and say hello as well, I'll likely be lurking around anything osTicket related or anything else that catches my fancy while I'm scrolling through. 😉

                                  Thanks,
                                  Scott

                                  Awesome! Great to have you here.

                                  1 Reply Last reply Reply Quote 0
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