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    Vitelity and VFax

    Scheduled Pinned Locked Moved IT Discussion
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    • AdamFA
      AdamF
      last edited by

      For those of you using Vitelity as a SIP provider:

      For your dedicated fax DIDs, do you have to have that DID "vFax" enabled? I've been having terrible luck with faxing at one client, and Vitelity support tells me it's because their voice network does not support faxing. I have to transition the fax number to become a "vFax" DID. Can anyone confirm this?

      JaredBuschJ 1 Reply Last reply Reply Quote 1
      • JaredBuschJ
        JaredBusch @AdamF
        last edited by

        @fuznutz04
        Likely their vFax is setup with T.38 or something and designed to support FoIP.

        1 Reply Last reply Reply Quote 1
        • AdamFA
          AdamF
          last edited by

          Do you use vitelity for fax?

          JaredBuschJ 1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch @AdamF
            last edited by

            @fuznutz04 said in Vitelity and VFax:

            Do you use vitelity for fax?

            No, I use eFax.com as a service or deal with spotty faxing on a normal SIP trunk.

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