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    Trust Relationship Error

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    • LakshmanaL
      Lakshmana
      last edited by

      The user ad id is having trust relationship error.
      The admin password is not known means what can be done ?
      The user ad id is changed the new password,when the user ad id is tried with the old password working but he does not admin rights to rejoin the domain.
      What can be done for this scenario??

      1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller
        last edited by

        If the trust relationship is not working, that has to be fixed first. No user account will work until trust is established.

        LakshmanaL 1 Reply Last reply Reply Quote 0
        • LakshmanaL
          Lakshmana @scottalanmiller
          last edited by

          @scottalanmiller The user who already worked in that machine can login with the old password.What can be the troubleshooting done here ??

          nadnerBN 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            Without admin password? The next step is ask the admin to fix it. That's all that can be done. This isn't something that the end user can fix on their own. Only the admin can address this.

            LakshmanaL 1 Reply Last reply Reply Quote 0
            • LakshmanaL
              Lakshmana @scottalanmiller
              last edited by

              @scottalanmiller I am the admin to fix.The OTP will be there to check the admin password.
              The otp will not work once the trust relationship error occurs

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @Lakshmana
                last edited by

                @Lakshmana said in Trust Relationship Error:

                @scottalanmiller I am the admin to fix.

                The admin is the person with the admin password.

                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  What is an OTP?

                  LakshmanaL 1 Reply Last reply Reply Quote 0
                  • LakshmanaL
                    Lakshmana @scottalanmiller
                    last edited by

                    @scottalanmiller One Time Paasword

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @Lakshmana
                      last edited by

                      @Lakshmana said in Trust Relationship Error:

                      @scottalanmiller One Time Paasword

                      Oh! Okay.

                      LakshmanaL 1 Reply Last reply Reply Quote 0
                      • LakshmanaL
                        Lakshmana @scottalanmiller
                        last edited by

                        @scottalanmiller Whether OS reinstallation is the only way to go??

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @Lakshmana
                          last edited by

                          @Lakshmana said in Trust Relationship Error:

                          @scottalanmiller Whether OS reinstallation is the only way to go??

                          Should not be. Do you have any idea when this started? You could try removing from AD and rejoining.

                          LakshmanaL 1 Reply Last reply Reply Quote 2
                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            Check the event log, maybe there are obvious errors. Check the time, check DNS.

                            1 Reply Last reply Reply Quote 0
                            • LakshmanaL
                              Lakshmana @scottalanmiller
                              last edited by

                              @scottalanmiller The rejoining cannot be done because of the admin password will be asked for the rejoin window itself at that time also the trust relationship error occurs,the DNS changed the Time is correct only

                              scottalanmillerS wirestyle22W IRJI 3 Replies Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @Lakshmana
                                last edited by

                                @Lakshmana said in Trust Relationship Error:

                                @scottalanmiller The rejoining cannot be done because of the admin password will be asked for the rejoin window itself at that time also the trust relationship error occurs,the DNS changed the Time is correct only

                                Might need to reinstall then.

                                1 Reply Last reply Reply Quote 1
                                • wirestyle22W
                                  wirestyle22 @Lakshmana
                                  last edited by

                                  @Lakshmana Need to reinstall. Should have awhile ago if this was known. Better to do it in a controlled environment than have something like this happen

                                  1 Reply Last reply Reply Quote 0
                                  • IRJI
                                    IRJ @Lakshmana
                                    last edited by

                                    @Lakshmana said in Trust Relationship Error:

                                    @scottalanmiller The rejoining cannot be done because of the admin password will be asked for the rejoin window itself at that time also the trust relationship error occurs,the DNS changed the Time is correct only

                                    How can their be a trust relationship error if you haven't joined the domain yet?

                                    1. You need to unjoin the domain
                                    2. You need to fix the time
                                    3. You need to rename your computer
                                    4. You need to rejoin the domain
                                    nadnerBN 1 Reply Last reply Reply Quote 1
                                    • nadnerBN
                                      nadnerB @Lakshmana
                                      last edited by

                                      @Lakshmana said in Trust Relationship Error:

                                      @scottalanmiller The user who already worked in that machine can login with the old password.What can be the troubleshooting done here ??

                                      Cached credentials.
                                      The PC can't authenticate anyone against AD, so it's relying on itself.
                                      Domain admins as far as I know have to be authenticated against the domain. So, unless you know the local admin password, you are going to have a difficult time.

                                      1 Reply Last reply Reply Quote 0
                                      • nadnerBN
                                        nadnerB @IRJ
                                        last edited by

                                        @IRJ said in Trust Relationship Error:

                                        @Lakshmana said in Trust Relationship Error:

                                        @scottalanmiller The rejoining cannot be done because of the admin password will be asked for the rejoin window itself at that time also the trust relationship error occurs,the DNS changed the Time is correct only

                                        How can their be a trust relationship error if you haven't joined the domain yet?

                                        1. You need to unjoin the domain
                                        2. You need to fix the time
                                        3. You need to rename your computer
                                        4. You need to rejoin the domain

                                        Also, check AD for the old name and delete it if you find it. No sense keeping an old broken record.

                                        1 Reply Last reply Reply Quote 0
                                        • nadnerBN
                                          nadnerB
                                          last edited by

                                          There are other ways, apparently to fix without the unjoin/rejoin but I've never had them work on the multiple attempts that I've made to use them.

                                          There is some good information here: https://community.spiceworks.com/topic/594585-the-trust-relationship-between-this-workstation-and-the-primary-domain-failed

                                          1 Reply Last reply Reply Quote 1
                                          • momurdaM
                                            momurda
                                            last edited by

                                            You can simply unplug the Ethernet cable, reboot and login with the domain admin login. It then cant check the domain on reboot and should let you in. You can then fix the time, remove it, make a local admin user, reboot, rejoin to domain. done this many times in the past, if I am understanding you.

                                            scottalanmillerS DashrenderD 2 Replies Last reply Reply Quote 2
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