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    Email Error Logging on Spiceworks

    Scheduled Pinned Locked Moved IT Discussion
    spiceworks
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    • DustinB3403D
      DustinB3403
      last edited by

      What version of SW are you using? (for confirmation)

      1 Reply Last reply Reply Quote 0
      • DustinB3403D
        DustinB3403
        last edited by DustinB3403

        In the advanced EMAIL settings there should be Email Logging as an option.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          0_1461959621906_Screenshot from 2016-04-29 22:53:23.png

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          • scottalanmillerS
            scottalanmiller
            last edited by

            7.3.00042

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            • DustinB3403D
              DustinB3403
              last edited by

              I'm on 7.4.00070.

              Update.

              Also 0_1461959702273_chrome_2016-04-29_15-54-54.png

              Enable that.

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              • scottalanmillerS
                scottalanmiller
                last edited by

                okay, it's on. Where do I see the logs?

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                • DustinB3403D
                  DustinB3403
                  last edited by

                  https://community.spiceworks.com/help/Advanced_Log_Info

                  "You can access the entire log files directly. They are stored in the Spiceworks application directory, \Spiceworks\log\ (commonly C:\Program Files\Spiceworks\log)."

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                  • DustinB3403D
                    DustinB3403
                    last edited by

                    You'll want to look at the production.log specifically

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                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      I've verified the settings. Argh. Still not sending out.

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                      • DustinB3403D
                        DustinB3403
                        last edited by

                        Try the

                        finder_ar.log for email issues.

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                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          Getting this:

                          Error on outgoing settings: Sending email from SMTP server failed: end of file reached
                          
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                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            This sounds like a SW error, to me.

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                            • DustinB3403D
                              DustinB3403
                              last edited by

                              Have you checked this?

                              https://community.spiceworks.com/topic/341401-error-on-outgoing-settings-blah-blah-end-of-file-reached

                              dafyreD 1 Reply Last reply Reply Quote 0
                              • dafyreD
                                dafyre @DustinB3403
                                last edited by

                                @DustinB3403 said in Email Error Logging on Spiceworks:

                                Have you checked this?

                                https://community.spiceworks.com/topic/341401-error-on-outgoing-settings-blah-blah-end-of-file-reached

                                TL;DR: Time to upgrade. IT was fixed in 7.5.xxx

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                                • scottalanmillerS
                                  scottalanmiller
                                  last edited by

                                  Ah ha, thanks.

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                                  • scottalanmillerS
                                    scottalanmiller
                                    last edited by

                                    Trying to get access to do that. I'm not the admin on the box.

                                    dafyreD 1 Reply Last reply Reply Quote 0
                                    • dafyreD
                                      dafyre @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in Email Error Logging on Spiceworks:

                                      Trying to get access to do that. I'm not the admin on the box.

                                      In the mean time you could simply set the HELO domain and be done, maybe?

                                      scottalanmillerS 1 Reply Last reply Reply Quote 1
                                      • scottalanmillerS
                                        scottalanmiller @dafyre
                                        last edited by

                                        @dafyre said in Email Error Logging on Spiceworks:

                                        @scottalanmiller said in Email Error Logging on Spiceworks:

                                        Trying to get access to do that. I'm not the admin on the box.

                                        In the mean time you could simply set the HELO domain and be done, maybe?

                                        Boom, you get the BA on this one!!

                                        dafyreD 1 Reply Last reply Reply Quote 0
                                        • dafyreD
                                          dafyre @scottalanmiller
                                          last edited by

                                          @scottalanmiller said in Email Error Logging on Spiceworks:

                                          @dafyre said in Email Error Logging on Spiceworks:

                                          @scottalanmiller said in Email Error Logging on Spiceworks:

                                          Trying to get access to do that. I'm not the admin on the box.

                                          In the mean time you could simply set the HELO domain and be done, maybe?

                                          Boom, you get the BA on this one!!

                                          I cheated and read the link, ha ha.

                                          1 Reply Last reply Reply Quote 0
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