Analysis of Locky ransomware
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This is really winding me up today. I went on to Techradar.com at lunchtime for a bit of light reading and the headline was "Microsoft tightens Office 2016 security with anti-macro measures". "Cool", I thought.
The headline and article was based on a new blog post from Microsoft here:
https://blogs.technet.microsoft.com/mmpc/2016/03/22/new-feature-in-office-2016-can-block-macros-and-help-prevent-infection/ with the headline "New feature in Office 2016 can block macros and help prevent infection"At no point in either article does it point out that these group policy features aren't available to several versions of Office 2016. It is only available to O365 Enterprise versions (and ProPlus and Volume Licence). Sure, it talks about "Enterprise Administrators", but it's not obvious that enterprise administration means an enterprise plan.
You have to go to this document to actually find out which versions of Office support group policy:
https://technet.microsoft.com/en-us/library/office-applications-service-description.aspxI think it's a disgrace that a plan that is advertised as supporting up to 300 users doesn't include group policy support. 300 Office users is a fairly sizeable company in my book.
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@Carnival-Boy said:
I think it's a disgrace that a plan that is advertised as supporting up to 300 users doesn't include group policy support. 300 Office users is a fairly sizeable company in my book.
To be fair, IBM would classify a company of that size as a "home or hobby" business. They don't considered you to be an SMB until you have at least 500 employees and often more like 2,000.
Microsoft sees businesses smaller than IBM does, but 300 is still decently small to most vendors.
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@scottalanmiller said:
@Carnival-Boy said:
I think it's a disgrace that a plan that is advertised as supporting up to 300 users doesn't include group policy support. 300 Office users is a fairly sizeable company in my book.
To be fair, IBM would classify a company of that size as a "home or hobby" business. They don't considered you to be an SMB until you have at least 500 employees and often more like 2,000.
Microsoft sees businesses smaller than IBM does, but 300 is still decently small to most vendors.
Oh brother! Fine, the giants of the world get to make their own minds up.. but come on.. managing 300 users by hand is considered fine? or better yet - who cares? Sigh!
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@Dashrender said:
@scottalanmiller said:
@Carnival-Boy said:
I think it's a disgrace that a plan that is advertised as supporting up to 300 users doesn't include group policy support. 300 Office users is a fairly sizeable company in my book.
To be fair, IBM would classify a company of that size as a "home or hobby" business. They don't considered you to be an SMB until you have at least 500 employees and often more like 2,000.
Microsoft sees businesses smaller than IBM does, but 300 is still decently small to most vendors.
Oh brother! Fine, the giants of the world get to make their own minds up.. but come on.. managing 300 users by hand is considered fine? or better yet - who cares? Sigh!
Correct, if you are too small to be seen as profitable, you are too small to care about. That's the bottom line. This is why IBM had that disaster on Spiceworks. When SW told them that they had millions of SMB customers, IBM heard "millions of companies with 2,000+ users" when, in fact, there were about five of that size, tops. I met with IBM's management team in person about this in NYC... they had no idea that there were companies with so few people and "in business using computers." They were amazed... but didn't care as there is no money there.
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@Dashrender said:
@scottalanmiller said:
@Carnival-Boy said:
I think it's a disgrace that a plan that is advertised as supporting up to 300 users doesn't include group policy support. 300 Office users is a fairly sizeable company in my book.
To be fair, IBM would classify a company of that size as a "home or hobby" business. They don't considered you to be an SMB until you have at least 500 employees and often more like 2,000.
Microsoft sees businesses smaller than IBM does, but 300 is still decently small to most vendors.
Oh brother! Fine, the giants of the world get to make their own minds up.. but come on.. managing 300 users by hand is considered fine? or better yet - who cares? Sigh!
That's why tools like PDQ Deploy are so powerful for SMBs... Even their free versions are quite useful, and for their Paid Version is also quite affordable for a well managed SMB.
You could figure out what registry key to modify and push it out that way, or in a batch file with PDQ Deploy.
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@Dashrender said:
but come on.. managing 300 users by hand is considered fine? or better yet - who cares?
You are always missing something huge in these discussions.... that this is a non-open source problem. If you move to LibreOffice, or Calligra you get all the features at any size. If you opt to live in a world dominated by volume licensing and large vendor support contracts you choose the limitations that your size brings to the table.
It's a bad matching of requirements. The IBMs and Microsofts of the world need big enterprise contracts to keep the lights on, these little customers are too costly to support. If companies so small as to not have significant value to the vendors want to use that software that's fine, but you can't complain when you aren't big enough to get attention or get features that are limited to the big boys. There are other options that would love to provide you with a product that you, likewise, are ignoring.
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@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Carnival-Boy said:
I think it's a disgrace that a plan that is advertised as supporting up to 300 users doesn't include group policy support. 300 Office users is a fairly sizeable company in my book.
To be fair, IBM would classify a company of that size as a "home or hobby" business. They don't considered you to be an SMB until you have at least 500 employees and often more like 2,000.
Microsoft sees businesses smaller than IBM does, but 300 is still decently small to most vendors.
Oh brother! Fine, the giants of the world get to make their own minds up.. but come on.. managing 300 users by hand is considered fine? or better yet - who cares? Sigh!
Correct, if you are too small to be seen as profitable, you are too small to care about. That's the bottom line. This is why IBM had that disaster on Spiceworks. When SW told them that they had millions of SMB customers, IBM heard "millions of companies with 2,000+ users" when, in fact, there were about five of that size, tops. I met with IBM's management team in person about this in NYC... they had no idea that there were companies with so few people and "in business using computers." They were amazed... but didn't care as there is no money there.
LOL - that's laughable - "they had no idea that there were companies with so few people... using computers"
If that doesn't tell them how absolutely disconnected from reality they are, nothing does.
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@Dashrender said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Carnival-Boy said:
I think it's a disgrace that a plan that is advertised as supporting up to 300 users doesn't include group policy support. 300 Office users is a fairly sizeable company in my book.
To be fair, IBM would classify a company of that size as a "home or hobby" business. They don't considered you to be an SMB until you have at least 500 employees and often more like 2,000.
Microsoft sees businesses smaller than IBM does, but 300 is still decently small to most vendors.
Oh brother! Fine, the giants of the world get to make their own minds up.. but come on.. managing 300 users by hand is considered fine? or better yet - who cares? Sigh!
Correct, if you are too small to be seen as profitable, you are too small to care about. That's the bottom line. This is why IBM had that disaster on Spiceworks. When SW told them that they had millions of SMB customers, IBM heard "millions of companies with 2,000+ users" when, in fact, there were about five of that size, tops. I met with IBM's management team in person about this in NYC... they had no idea that there were companies with so few people and "in business using computers." They were amazed... but didn't care as there is no money there.
LOL - that's laughable - "they had no idea that there were companies with so few people... using computers"
If that doesn't tell them how absolutely disconnected from reality they are, nothing does.
No doubt there, but it does highlight how little money there is to be made there. All of the big vendors have a similar idea. The SMB often has this "I'll take my money elsewhere" attitude and the vendors are like "what money?"
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@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Carnival-Boy said:
I think it's a disgrace that a plan that is advertised as supporting up to 300 users doesn't include group policy support. 300 Office users is a fairly sizeable company in my book.
To be fair, IBM would classify a company of that size as a "home or hobby" business. They don't considered you to be an SMB until you have at least 500 employees and often more like 2,000.
Microsoft sees businesses smaller than IBM does, but 300 is still decently small to most vendors.
Oh brother! Fine, the giants of the world get to make their own minds up.. but come on.. managing 300 users by hand is considered fine? or better yet - who cares? Sigh!
Correct, if you are too small to be seen as profitable, you are too small to care about. That's the bottom line. This is why IBM had that disaster on Spiceworks. When SW told them that they had millions of SMB customers, IBM heard "millions of companies with 2,000+ users" when, in fact, there were about five of that size, tops. I met with IBM's management team in person about this in NYC... they had no idea that there were companies with so few people and "in business using computers." They were amazed... but didn't care as there is no money there.
LOL - that's laughable - "they had no idea that there were companies with so few people... using computers"
If that doesn't tell them how absolutely disconnected from reality they are, nothing does.
No doubt there, but it does highlight how little money there is to be made there. All of the big vendors have a similar idea. The SMB often has this "I'll take my money elsewhere" attitude and the vendors are like "what money?"
Well they aren't wrong about that... most SMBs are so cheap, they won't spend their way out of a paper bag.
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@Dashrender said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Carnival-Boy said:
I think it's a disgrace that a plan that is advertised as supporting up to 300 users doesn't include group policy support. 300 Office users is a fairly sizeable company in my book.
To be fair, IBM would classify a company of that size as a "home or hobby" business. They don't considered you to be an SMB until you have at least 500 employees and often more like 2,000.
Microsoft sees businesses smaller than IBM does, but 300 is still decently small to most vendors.
Oh brother! Fine, the giants of the world get to make their own minds up.. but come on.. managing 300 users by hand is considered fine? or better yet - who cares? Sigh!
Correct, if you are too small to be seen as profitable, you are too small to care about. That's the bottom line. This is why IBM had that disaster on Spiceworks. When SW told them that they had millions of SMB customers, IBM heard "millions of companies with 2,000+ users" when, in fact, there were about five of that size, tops. I met with IBM's management team in person about this in NYC... they had no idea that there were companies with so few people and "in business using computers." They were amazed... but didn't care as there is no money there.
LOL - that's laughable - "they had no idea that there were companies with so few people... using computers"
If that doesn't tell them how absolutely disconnected from reality they are, nothing does.
No doubt there, but it does highlight how little money there is to be made there. All of the big vendors have a similar idea. The SMB often has this "I'll take my money elsewhere" attitude and the vendors are like "what money?"
Well they aren't wrong about that... most SMBs are so cheap, they won't spend their way out of a paper bag.
Exactly, even if they "have money" you almost never get them to spend it, which in turn makes big vendors ignore them.
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@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Carnival-Boy said:
I think it's a disgrace that a plan that is advertised as supporting up to 300 users doesn't include group policy support. 300 Office users is a fairly sizeable company in my book.
To be fair, IBM would classify a company of that size as a "home or hobby" business. They don't considered you to be an SMB until you have at least 500 employees and often more like 2,000.
Microsoft sees businesses smaller than IBM does, but 300 is still decently small to most vendors.
Oh brother! Fine, the giants of the world get to make their own minds up.. but come on.. managing 300 users by hand is considered fine? or better yet - who cares? Sigh!
Correct, if you are too small to be seen as profitable, you are too small to care about. That's the bottom line. This is why IBM had that disaster on Spiceworks. When SW told them that they had millions of SMB customers, IBM heard "millions of companies with 2,000+ users" when, in fact, there were about five of that size, tops. I met with IBM's management team in person about this in NYC... they had no idea that there were companies with so few people and "in business using computers." They were amazed... but didn't care as there is no money there.
LOL - that's laughable - "they had no idea that there were companies with so few people... using computers"
If that doesn't tell them how absolutely disconnected from reality they are, nothing does.
No doubt there, but it does highlight how little money there is to be made there. All of the big vendors have a similar idea. The SMB often has this "I'll take my money elsewhere" attitude and the vendors are like "what money?"
Well they aren't wrong about that... most SMBs are so cheap, they won't spend their way out of a paper bag.
Exactly, even if they "have money" you almost never get them to spend it, which in turn makes big vendors ignore them.
Any cold calls from any Vendor just make me never want to use them unless I have no other choice, which never happens. I have enough stuff to do without you calling me to have a conversation and pitch something I will never be interested in.
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@wirestyle22 said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Carnival-Boy said:
I think it's a disgrace that a plan that is advertised as supporting up to 300 users doesn't include group policy support. 300 Office users is a fairly sizeable company in my book.
To be fair, IBM would classify a company of that size as a "home or hobby" business. They don't considered you to be an SMB until you have at least 500 employees and often more like 2,000.
Microsoft sees businesses smaller than IBM does, but 300 is still decently small to most vendors.
Oh brother! Fine, the giants of the world get to make their own minds up.. but come on.. managing 300 users by hand is considered fine? or better yet - who cares? Sigh!
Correct, if you are too small to be seen as profitable, you are too small to care about. That's the bottom line. This is why IBM had that disaster on Spiceworks. When SW told them that they had millions of SMB customers, IBM heard "millions of companies with 2,000+ users" when, in fact, there were about five of that size, tops. I met with IBM's management team in person about this in NYC... they had no idea that there were companies with so few people and "in business using computers." They were amazed... but didn't care as there is no money there.
LOL - that's laughable - "they had no idea that there were companies with so few people... using computers"
If that doesn't tell them how absolutely disconnected from reality they are, nothing does.
No doubt there, but it does highlight how little money there is to be made there. All of the big vendors have a similar idea. The SMB often has this "I'll take my money elsewhere" attitude and the vendors are like "what money?"
Well they aren't wrong about that... most SMBs are so cheap, they won't spend their way out of a paper bag.
Exactly, even if they "have money" you almost never get them to spend it, which in turn makes big vendors ignore them.
Any cold calls from any Vendor just make me never want to use them unless I have no other choice, which never happens. I have enough stuff to do without you calling me to have a conversation and pitch something I will never be interested in.
I never get vendor cold calls. Just use an extension instead of a DID, that normally stops that process.
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@scottalanmiller said:
@wirestyle22 said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Carnival-Boy said:
I think it's a disgrace that a plan that is advertised as supporting up to 300 users doesn't include group policy support. 300 Office users is a fairly sizeable company in my book.
To be fair, IBM would classify a company of that size as a "home or hobby" business. They don't considered you to be an SMB until you have at least 500 employees and often more like 2,000.
Microsoft sees businesses smaller than IBM does, but 300 is still decently small to most vendors.
Oh brother! Fine, the giants of the world get to make their own minds up.. but come on.. managing 300 users by hand is considered fine? or better yet - who cares? Sigh!
Correct, if you are too small to be seen as profitable, you are too small to care about. That's the bottom line. This is why IBM had that disaster on Spiceworks. When SW told them that they had millions of SMB customers, IBM heard "millions of companies with 2,000+ users" when, in fact, there were about five of that size, tops. I met with IBM's management team in person about this in NYC... they had no idea that there were companies with so few people and "in business using computers." They were amazed... but didn't care as there is no money there.
LOL - that's laughable - "they had no idea that there were companies with so few people... using computers"
If that doesn't tell them how absolutely disconnected from reality they are, nothing does.
No doubt there, but it does highlight how little money there is to be made there. All of the big vendors have a similar idea. The SMB often has this "I'll take my money elsewhere" attitude and the vendors are like "what money?"
Well they aren't wrong about that... most SMBs are so cheap, they won't spend their way out of a paper bag.
Exactly, even if they "have money" you almost never get them to spend it, which in turn makes big vendors ignore them.
Any cold calls from any Vendor just make me never want to use them unless I have no other choice, which never happens. I have enough stuff to do without you calling me to have a conversation and pitch something I will never be interested in.
I never get vendor cold calls. Just use an extension instead of a DID, that normally stops that process.
We have a system that allows for people to search for names and the staff isn't smart enough to not give my name out or just tranfer them over to me anyway. It's a nightmare.
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@wirestyle22 said:
@scottalanmiller said:
@wirestyle22 said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Carnival-Boy said:
I think it's a disgrace that a plan that is advertised as supporting up to 300 users doesn't include group policy support. 300 Office users is a fairly sizeable company in my book.
To be fair, IBM would classify a company of that size as a "home or hobby" business. They don't considered you to be an SMB until you have at least 500 employees and often more like 2,000.
Microsoft sees businesses smaller than IBM does, but 300 is still decently small to most vendors.
Oh brother! Fine, the giants of the world get to make their own minds up.. but come on.. managing 300 users by hand is considered fine? or better yet - who cares? Sigh!
Correct, if you are too small to be seen as profitable, you are too small to care about. That's the bottom line. This is why IBM had that disaster on Spiceworks. When SW told them that they had millions of SMB customers, IBM heard "millions of companies with 2,000+ users" when, in fact, there were about five of that size, tops. I met with IBM's management team in person about this in NYC... they had no idea that there were companies with so few people and "in business using computers." They were amazed... but didn't care as there is no money there.
LOL - that's laughable - "they had no idea that there were companies with so few people... using computers"
If that doesn't tell them how absolutely disconnected from reality they are, nothing does.
No doubt there, but it does highlight how little money there is to be made there. All of the big vendors have a similar idea. The SMB often has this "I'll take my money elsewhere" attitude and the vendors are like "what money?"
Well they aren't wrong about that... most SMBs are so cheap, they won't spend their way out of a paper bag.
Exactly, even if they "have money" you almost never get them to spend it, which in turn makes big vendors ignore them.
Any cold calls from any Vendor just make me never want to use them unless I have no other choice, which never happens. I have enough stuff to do without you calling me to have a conversation and pitch something I will never be interested in.
I never get vendor cold calls. Just use an extension instead of a DID, that normally stops that process.
We have a system that allows for people to search for names and the staff isn't smart enough to not give my name out or just tranfer them over to me anyway. It's a nightmare.
You need HR to make that a security violation. Getting names improperly from people is social engineering.
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@scottalanmiller said:
@wirestyle22 said:
@scottalanmiller said:
@wirestyle22 said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Carnival-Boy said:
I think it's a disgrace that a plan that is advertised as supporting up to 300 users doesn't include group policy support. 300 Office users is a fairly sizeable company in my book.
To be fair, IBM would classify a company of that size as a "home or hobby" business. They don't considered you to be an SMB until you have at least 500 employees and often more like 2,000.
Microsoft sees businesses smaller than IBM does, but 300 is still decently small to most vendors.
Oh brother! Fine, the giants of the world get to make their own minds up.. but come on.. managing 300 users by hand is considered fine? or better yet - who cares? Sigh!
Correct, if you are too small to be seen as profitable, you are too small to care about. That's the bottom line. This is why IBM had that disaster on Spiceworks. When SW told them that they had millions of SMB customers, IBM heard "millions of companies with 2,000+ users" when, in fact, there were about five of that size, tops. I met with IBM's management team in person about this in NYC... they had no idea that there were companies with so few people and "in business using computers." They were amazed... but didn't care as there is no money there.
LOL - that's laughable - "they had no idea that there were companies with so few people... using computers"
If that doesn't tell them how absolutely disconnected from reality they are, nothing does.
No doubt there, but it does highlight how little money there is to be made there. All of the big vendors have a similar idea. The SMB often has this "I'll take my money elsewhere" attitude and the vendors are like "what money?"
Well they aren't wrong about that... most SMBs are so cheap, they won't spend their way out of a paper bag.
Exactly, even if they "have money" you almost never get them to spend it, which in turn makes big vendors ignore them.
Any cold calls from any Vendor just make me never want to use them unless I have no other choice, which never happens. I have enough stuff to do without you calling me to have a conversation and pitch something I will never be interested in.
I never get vendor cold calls. Just use an extension instead of a DID, that normally stops that process.
We have a system that allows for people to search for names and the staff isn't smart enough to not give my name out or just tranfer them over to me anyway. It's a nightmare.
You need HR to make that a security violation. Getting names improperly from people is social engineering.
I want to train them on social engineering but we have such a huge turnover because we pay nothing that I think it wouldn't even be worth it. Maybe with the directors and staff that have been here past a certain amount of time. Idk.
Turnover ruins a lot of stuff for me.
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@scottalanmiller said:
@wirestyle22 said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Carnival-Boy said:
I think it's a disgrace that a plan that is advertised as supporting up to 300 users doesn't include group policy support. 300 Office users is a fairly sizeable company in my book.
To be fair, IBM would classify a company of that size as a "home or hobby" business. They don't considered you to be an SMB until you have at least 500 employees and often more like 2,000.
Microsoft sees businesses smaller than IBM does, but 300 is still decently small to most vendors.
Oh brother! Fine, the giants of the world get to make their own minds up.. but come on.. managing 300 users by hand is considered fine? or better yet - who cares? Sigh!
Correct, if you are too small to be seen as profitable, you are too small to care about. That's the bottom line. This is why IBM had that disaster on Spiceworks. When SW told them that they had millions of SMB customers, IBM heard "millions of companies with 2,000+ users" when, in fact, there were about five of that size, tops. I met with IBM's management team in person about this in NYC... they had no idea that there were companies with so few people and "in business using computers." They were amazed... but didn't care as there is no money there.
LOL - that's laughable - "they had no idea that there were companies with so few people... using computers"
If that doesn't tell them how absolutely disconnected from reality they are, nothing does.
No doubt there, but it does highlight how little money there is to be made there. All of the big vendors have a similar idea. The SMB often has this "I'll take my money elsewhere" attitude and the vendors are like "what money?"
Well they aren't wrong about that... most SMBs are so cheap, they won't spend their way out of a paper bag.
Exactly, even if they "have money" you almost never get them to spend it, which in turn makes big vendors ignore them.
Any cold calls from any Vendor just make me never want to use them unless I have no other choice, which never happens. I have enough stuff to do without you calling me to have a conversation and pitch something I will never be interested in.
I never get vendor cold calls. Just use an extension instead of a DID, that normally stops that process.
Only if the system or operator doesn't give you the calls.
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@scottalanmiller said:
@wirestyle22 said:
@scottalanmiller said:
@wirestyle22 said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Carnival-Boy said:
I think it's a disgrace that a plan that is advertised as supporting up to 300 users doesn't include group policy support. 300 Office users is a fairly sizeable company in my book.
To be fair, IBM would classify a company of that size as a "home or hobby" business. They don't considered you to be an SMB until you have at least 500 employees and often more like 2,000.
Microsoft sees businesses smaller than IBM does, but 300 is still decently small to most vendors.
Oh brother! Fine, the giants of the world get to make their own minds up.. but come on.. managing 300 users by hand is considered fine? or better yet - who cares? Sigh!
Correct, if you are too small to be seen as profitable, you are too small to care about. That's the bottom line. This is why IBM had that disaster on Spiceworks. When SW told them that they had millions of SMB customers, IBM heard "millions of companies with 2,000+ users" when, in fact, there were about five of that size, tops. I met with IBM's management team in person about this in NYC... they had no idea that there were companies with so few people and "in business using computers." They were amazed... but didn't care as there is no money there.
LOL - that's laughable - "they had no idea that there were companies with so few people... using computers"
If that doesn't tell them how absolutely disconnected from reality they are, nothing does.
No doubt there, but it does highlight how little money there is to be made there. All of the big vendors have a similar idea. The SMB often has this "I'll take my money elsewhere" attitude and the vendors are like "what money?"
Well they aren't wrong about that... most SMBs are so cheap, they won't spend their way out of a paper bag.
Exactly, even if they "have money" you almost never get them to spend it, which in turn makes big vendors ignore them.
Any cold calls from any Vendor just make me never want to use them unless I have no other choice, which never happens. I have enough stuff to do without you calling me to have a conversation and pitch something I will never be interested in.
I never get vendor cold calls. Just use an extension instead of a DID, that normally stops that process.
We have a system that allows for people to search for names and the staff isn't smart enough to not give my name out or just tranfer them over to me anyway. It's a nightmare.
You need HR to make that a security violation. Getting names improperly from people is social engineering.
We have a huge problem with that here! they (the staff) don't understand how bad this is!
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@Dashrender said:
@scottalanmiller said:
@wirestyle22 said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Carnival-Boy said:
I think it's a disgrace that a plan that is advertised as supporting up to 300 users doesn't include group policy support. 300 Office users is a fairly sizeable company in my book.
To be fair, IBM would classify a company of that size as a "home or hobby" business. They don't considered you to be an SMB until you have at least 500 employees and often more like 2,000.
Microsoft sees businesses smaller than IBM does, but 300 is still decently small to most vendors.
Oh brother! Fine, the giants of the world get to make their own minds up.. but come on.. managing 300 users by hand is considered fine? or better yet - who cares? Sigh!
Correct, if you are too small to be seen as profitable, you are too small to care about. That's the bottom line. This is why IBM had that disaster on Spiceworks. When SW told them that they had millions of SMB customers, IBM heard "millions of companies with 2,000+ users" when, in fact, there were about five of that size, tops. I met with IBM's management team in person about this in NYC... they had no idea that there were companies with so few people and "in business using computers." They were amazed... but didn't care as there is no money there.
LOL - that's laughable - "they had no idea that there were companies with so few people... using computers"
If that doesn't tell them how absolutely disconnected from reality they are, nothing does.
No doubt there, but it does highlight how little money there is to be made there. All of the big vendors have a similar idea. The SMB often has this "I'll take my money elsewhere" attitude and the vendors are like "what money?"
Well they aren't wrong about that... most SMBs are so cheap, they won't spend their way out of a paper bag.
Exactly, even if they "have money" you almost never get them to spend it, which in turn makes big vendors ignore them.
Any cold calls from any Vendor just make me never want to use them unless I have no other choice, which never happens. I have enough stuff to do without you calling me to have a conversation and pitch something I will never be interested in.
I never get vendor cold calls. Just use an extension instead of a DID, that normally stops that process.
Only if the system or operator doesn't give you the calls.
They have ONE job. If they can't operate the phones, why are they there?
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@Dashrender said:
@scottalanmiller said:
@wirestyle22 said:
@scottalanmiller said:
@wirestyle22 said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Carnival-Boy said:
I think it's a disgrace that a plan that is advertised as supporting up to 300 users doesn't include group policy support. 300 Office users is a fairly sizeable company in my book.
To be fair, IBM would classify a company of that size as a "home or hobby" business. They don't considered you to be an SMB until you have at least 500 employees and often more like 2,000.
Microsoft sees businesses smaller than IBM does, but 300 is still decently small to most vendors.
Oh brother! Fine, the giants of the world get to make their own minds up.. but come on.. managing 300 users by hand is considered fine? or better yet - who cares? Sigh!
Correct, if you are too small to be seen as profitable, you are too small to care about. That's the bottom line. This is why IBM had that disaster on Spiceworks. When SW told them that they had millions of SMB customers, IBM heard "millions of companies with 2,000+ users" when, in fact, there were about five of that size, tops. I met with IBM's management team in person about this in NYC... they had no idea that there were companies with so few people and "in business using computers." They were amazed... but didn't care as there is no money there.
LOL - that's laughable - "they had no idea that there were companies with so few people... using computers"
If that doesn't tell them how absolutely disconnected from reality they are, nothing does.
No doubt there, but it does highlight how little money there is to be made there. All of the big vendors have a similar idea. The SMB often has this "I'll take my money elsewhere" attitude and the vendors are like "what money?"
Well they aren't wrong about that... most SMBs are so cheap, they won't spend their way out of a paper bag.
Exactly, even if they "have money" you almost never get them to spend it, which in turn makes big vendors ignore them.
Any cold calls from any Vendor just make me never want to use them unless I have no other choice, which never happens. I have enough stuff to do without you calling me to have a conversation and pitch something I will never be interested in.
I never get vendor cold calls. Just use an extension instead of a DID, that normally stops that process.
We have a system that allows for people to search for names and the staff isn't smart enough to not give my name out or just tranfer them over to me anyway. It's a nightmare.
You need HR to make that a security violation. Getting names improperly from people is social engineering.
We have a huge problem with that here! they (the staff) don't understand how bad this is!
You should give them some HIPAA training, perhaps.
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@Dashrender I had the same problem. I told all operators that answer external calls to never give out my information or anyone's info for that matter. I have also had the random e-mail get to someone that is the same type of thing, please forward this to your IT person or please reply with their contact information. NEVER RESPOND
