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    Unifi AP Pro DHCP issue

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    • brianlittlejohnB
      brianlittlejohn
      last edited by

      I am having an issue getting my Unifi AP adopted, I think it has to do with the fact it is not getting a DHCP address and I have no idea why? Everything else I plug into the switch gets an address from dhcp except for the unifi APs. Has anybody come across this issue before?

      gjacobseG 1 Reply Last reply Reply Quote 0
      • gjacobseG
        gjacobse @brianlittlejohn
        last edited by

        @brianlittlejohn

        Start with the cable. I don't have a PRO, but I have two APs running. Testing the cable is a quick thing.

        Are you using a POE injector as well?

        brianlittlejohnB 1 Reply Last reply Reply Quote 0
        • brianlittlejohnB
          brianlittlejohn @gjacobse
          last edited by

          @gjacobse I'm using a ubiquiti EdgeSwitch with POE, using the same cable I get address info from my dhcp server on my laptop. I have also tried switching the cables out.

          1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender
            last edited by

            Are they powering on?

            1 Reply Last reply Reply Quote 0
            • brianlittlejohnB
              brianlittlejohn
              last edited by

              Yes, They power on, the show up on the controller with a default 192.168.1.20 address. When I go to adopt it, it starts trying then says adoption failed. I'm guessing it is a DHCP issue, but it may not be...

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              • brianlittlejohnB
                brianlittlejohn
                last edited by brianlittlejohn

                They will adopt if I change the controller to an IP in that network(192.168.1.0/24), but it doesn't do any good for me since it is not in my IP scheme.

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                • DashrenderD
                  Dashrender
                  last edited by

                  Are these new AP's?

                  getting that 192 address seems like maybe they are hard coded.

                  Try resetting the APs

                  brianlittlejohnB 1 Reply Last reply Reply Quote 0
                  • brianlittlejohnB
                    brianlittlejohn @Dashrender
                    last edited by

                    @Dashrender New APs, the 192 address is what ubiquiti says they will default to when it doesnt get a dhcp. I have reset the device, also used a temp controller on 192 network to upgrade firmware as well... just at a loss at what could be happening...

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                    • brianlittlejohnB
                      brianlittlejohn
                      last edited by

                      Well, I got it adopted. Still don't know why the AP won't receive a DHCP address. Clients that connect to it will so not sure where the problem is...

                      Here is how I got it to work:

                      1. I ssh'ed in to the AP on the 192.168.1.20 address.

                      2. Edit the following file: /etc/udhcpc/udhcpc

                        UDHCPC_FALLBACK_IP="AVAILABLE_IP_ON_NETWORK"

                        once file is saved, it will auto change the ip to the one specified in the config file.

                      3. Open Unifi Controller, it will show the AP as managed by another controller, force adopt it, then once adopted go in and set the static IP.

                      I'm not sure if this will survive a firmware upgrade, i'll have to wait and see...

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                      • JaredBuschJ
                        JaredBusch
                        last edited by

                        You have something else going on.

                        Do you have VLAN in use?

                        Do you have a DHCP server on VLAN1 (ie untagged).

                        brianlittlejohnB 1 Reply Last reply Reply Quote 1
                        • brianlittlejohnB
                          brianlittlejohn @JaredBusch
                          last edited by

                          @JaredBusch I know I have something else going on, there is a dhcp server on vlan1 untagged, everything else gets an IP from it. Things connected to the AP get an IP from it... I did read about some issues with unifi AP and Cisco switches... I do have a cisco switch it runs through before hitting the dhcp server...

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                          • JaredBuschJ
                            JaredBusch
                            last edited by

                            Ah, well in that case, you are stuck in the hard place of watching the packet logs during the dhcp request.

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                            • brianlittlejohnB
                              brianlittlejohn
                              last edited by

                              It's the weirdest thing... i'm sure I'll come across something else that is broken that will finally point me to the problem... just haven't found it yet.

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                              • DashrenderD
                                Dashrender
                                last edited by

                                but you're saying that if you plug a laptop into that same cable it will get a DHCP address?

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                                • brianlittlejohnB
                                  brianlittlejohn
                                  last edited by

                                  correct.

                                  1 Reply Last reply Reply Quote 0
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