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    Troubleshooting ML on Android Mobile Devices

    IT Discussion
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    • david.wieseD
      david.wiese @Mike Ralston
      last edited by

      @Mike-Ralston nope, no a/v on the device either.

      1 Reply Last reply Reply Quote 0
      • FiyaFlyF
        FiyaFly @david.wiese
        last edited by FiyaFly

        @david.wiese Even if you jump into the topics on ML, or the groups, you get stuck? Maybe you could try uninstalling the updates for Chrome, trying it then, then update again and try it updated?

        Sorry, I'm still trying to narrow down where this issue might even begin.

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        • scottalanmillerS
          scottalanmiller
          last edited by

          I use Chrome on an up to date Nexus 7, no issues.

          Mike RalstonM 1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender @FiyaFly
            last edited by

            @FiyaFly said:

            Galaxy S4 - AT&T - ? - 4.4.2 - 34.0.1847.114 - 1.5.28 - Yes*

            *- This has been resolved with a factory reset.

            I'm guessing this was mine.
            I have been using both Wifi and 4G.
            the problem only seems to be resolved in Chrome, not the default Android browser.

            FiyaFlyF Mike RalstonM 2 Replies Last reply Reply Quote 0
            • Mike RalstonM
              Mike Ralston @scottalanmiller
              last edited by Mike Ralston

              @scottalanmiller said:

              I use Chrome on an up to date Nexus 7, no issues.

              In my experience, the Nexus 7 is one of the most stable Android devices. My personal favorite for testing and troubleshooting Android.

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              • FiyaFlyF
                FiyaFly @Dashrender
                last edited by

                @Dashrender I see. And yes, to both you and @david.wiese those were your devices. Could you try removing the updates and trying again, both out of date and after updating the browser again?

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                • Mike RalstonM
                  Mike Ralston @Dashrender
                  last edited by Mike Ralston

                  @Dashrender We've been testing internally on separate S4's. Would you mind being a guinea pig once more?
                  EDIT I'm mistaken, the Razr Maxx and the S4 listed in the root post are yours.

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                  • DashrenderD
                    Dashrender @Mike Ralston
                    last edited by

                    @Mike-Ralston said:

                    Perhaps firewall is an issue???

                    I'm going to try on 4G only now to see if my office firewall is causing an issue.

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                    • david.wieseD
                      david.wiese
                      last edited by

                      I will try that this evening and report back

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                      • Mike RalstonM
                        Mike Ralston
                        last edited by

                        It seems with the new update all issues have been solved. On both the VM's and physical devices, everything works fine, except that pesky Nexus 10 with the format. This issue is now closed!

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @Mike Ralston
                          last edited by

                          @Mike-Ralston said:

                          It seems with the new update all issues have been solved. On both the VM's and physical devices, everything works fine, except that pesky Nexus 10 with the format. This issue is now closed!

                          Cool. The update includes a new front end that might alter things.

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                          • Mike RalstonM
                            Mike Ralston
                            last edited by

                            That it did, fixed a nice number of issues.

                            1 Reply Last reply Reply Quote 0
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