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    Burned by Eschewing Best Practices

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    best practices
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    • DustinB3403D
      DustinB3403
      last edited by DustinB3403

      So this isn't by any means a Burned by Eschewing Best practices topic, but it definately leads down that path (FYI this is a private conversation from SW and posted here, I've removed the other person's name for their privacy as I have no idea how they might feel about me posting the conversation here)

      Now to gain context to the conversation you'll want to reference the topics from SW, but the OP was attempting to find a way to backup his Snapshots as a way of creating backups. This he wanted to script himself, which is weird, when there are many well documented solutions to properly building your VM Backups.

      DustinB3403 Jan 9, 2016 at 9:14 AM
      
      I saw your post at http://community.spiceworks.com/topic/post/5373821
      
      You might want to read some of my topics on on mangolassi.it you'll find them to be very useful.
      
      http://mangolassi.it/topic/7349/xen-orchestra-on-ubuntu-15-10-complete-installation-instructions
      
      http://mangolassi.it/topic/7474/xen-orchestra-delta-restore
      
      http://mangolassi.it/topic/7467/xenserver-disk-or-array-performance-monitoring
      
      http://mangolassi.it/topic/7457/xenserver-usb-pass-through
      
      http://mangolassi.it/topic/7476/hypervisor-hypervisor-who-s-got-the-best-hypervisor
      
      
       Jan 9, 2016 at 5:47 PM
      
      thanks, i will look at these, thanks for your help, appreciated!
      
      
      
      
      DustinB3403 Jan 10, 2016 at 3:34 PM
      
      I'm giving you a solid warning, don't think backing up snapshots is a way to protect the vm. It isnt. Use the tools I recommended in the topic, either NAUBACKUP or XenServer Orchestra
      
      
       Jan 10, 2016 at 6:56 PM
      
      But the free version of XO doesnt let you make backups clones etc its either the 70 dollars or 200 dollars?
      
      
      DustinB3403 Jan 10, 2016 at 7:04 PM
      
      XO free allows you to do everything that the paid version does but for free.
      
      What do you mean backup clones? A second copy of a vm incase something goes wrong?
      
      
       Jan 10, 2016 at 7:06 PM
      
      Yes exactly if my original/primary vm fails/corrupt i can fire up the clone/backup so there os no down time and no lose of data depending how long you leave it
      
      
       Jan 10, 2016 at 7:08 PM
      
      Really the free alows ypu to do this straight of the bat, what do the paid versions do then that are different or better
      
      
      DustinB3403 Jan 10, 2016 at 7:08 PM
      
      That is why you create a proper backup. Snapshots won't work if you have a broken vdisk for a vm.
      
      You really need to read up on Xen Orchestra or even NAUBACKUP
      
      
      DustinB3403 Jan 10, 2016 at 7:09 PM
      
      The paid version comes with support from the developer
      
      
       Jan 10, 2016 at 7:11 PM
      
      Ok great i will install XO on a vm on my host and start playing with it and do scheduled backups or clones
      
      
      DustinB3403 Jan 10, 2016 at 7:12 PM
      
      Delta backups are your friend. They save a huge amount of disk space
      
      
       Jan 10, 2016 at 7:15 PM
      
      I will look up delta, thanks, i will get back to you if run into plems, thanks mate
      
      
      DustinB3403 Jan 10, 2016 at 7:17 PM
      
      Delta are incremental backups or differential if that makes it easier to understand
      
      
       Jan 10, 2016 at 7:22 PM
      
      Awesome sounds fantastoc, even better, so you can create scheduled backups and once the first time its backed up from then on you can do incremental schedule backups?
      
      And tbis is all using the FREE version of XO
      
      
      DustinB3403 Jan 10, 2016 at 7:25 PM
      
      Yep. All for free. You can even talk with him on mangolassi.it
      
      
       Jan 10, 2016 at 7:27 PM
      
      Thanks, you have saved me alot of batch scripting
      
      
      DustinB3403 Jan 10, 2016 at 7:33 PM
      
      I just put you on a good parh, others saved you and I am ton of scripting time.
      
      
       Jan 10, 2016 at 7:37 PM
      
      But what was so wrong about the way i was doing it ie
      
      Create a snapshot and then make that snapshot into a vm
      
      I tried it and it worked good, even deleted the original vm to see if it was using that vm in anyway but it wasnt so i know it was independent
      
      
      DustinB3403 Jan 10, 2016 at 7:41 PM
      
      Well it's weird for one. And you'd never want to delete your vm if you can avoid it.
      
      Snapshots also don't keep all of the information to be reliable as a recovery method.
      
      Would you want to rebuild your vm from something you've seen work once, or with something you can research as a solution and know it works?
      
      
       Jan 10, 2016 at 7:45 PM
      
      When you say snapshots also dont keep all information to be reliable
      
      So why make a convert snapshot to vm tool in xen center
      
      
      DustinB3403 Jan 10, 2016 at 7:49 PM
      
      For testing purposes or to have a template of that vm.
      
      
       Jan 10, 2016 at 7:52 PM
      
      But to have a template of that vm is just as good isnt it as the name says a template from the original vm so its all there ie in the new template
      
      
      DustinB3403 Jan 10, 2016 at 7:54 PM
      
      The uuid and Mac address changes, so no it's not all there.
      
      Templates and snapshots are not backups. They just don't work. Scottalanmiller can explain better than i. It's just not designed to be used to recover a dead vm from
      
      
       Jan 10, 2016 at 8:00 PM
      
      one last question
      
      is it best to install XO on a vm of the host or on a physical server
      
      
      DustinB3403 Jan 10, 2016 at 8:02 PM
      
      I set it up as a vm on my host. My backup target (nfs server) is a vm on a separate Xen server host.
      
      
       Jan 10, 2016 at 8:06 PM
      
      mmm i was going to suggest having two SRs on the host one is live vm disks and the other is backup vm disks
      
      
      DustinB3403 Jan 10, 2016 at 8:08 PM
      
      And what if your server catches fire, or a leak in the roof, or a failed raid array, or a URE on the array, or a fried powersupply
      
      
       Jan 10, 2016 at 8:10 PM
      
      no i mean one sr on the host and the other is an nfs or iscsi synology not in thevsame building
      
      
      DustinB3403 Jan 10, 2016 at 8:13 PM
      
      The saying is "virtualize everything you can, including your backups".
      
      Separating them in different buildings is good, but you still want to virtualize them. Once you have a virtual copy you can back them up to a synology or usb or tape.
      
      
       Jan 10, 2016 at 8:17 PM
      
      ok so put them on another xenserver with a same size sr on the pool and then make a physical backup to a nas or tape
      
      what would you say is better for physical backups, iscsi or nfs or cifs
      
      
      DustinB3403 Jan 10, 2016 at 8:18 PM
      
      Here is a really great explanation of the 3-2-1 rule.
      
      https://www.veeam.com/blog/how-to-follow-the-3-2-1-backup-rule-with-veeam-backup-replication.html
      
      
      DustinB3403 Jan 10, 2016 at 8:19 PM
      
      Nfs is just so simple, and native to xen... iscsi you have to deal with lun #s etc.
      
      
       Jan 10, 2016 at 8:20 PM
      
      true ie creating volumes luns and targets just an extra headache
      
      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @scottalanmiller
        last edited by

        @scottalanmiller said:

        Not exactly a best practice, but a general rule is that if you have a good, enterprise hardware solution you don't replace it with software RAID without a really, really good reason ......

        This one keeps going. As expected, once there is a lack of best practices or "being weird" happens, chances are there are layers and layers of it. So far we've found physical installs and now an IPOD built on disposable hardware. Haven't gotten to the point of looking at the business goals yet, but it's a good discovery process. OP is good about accepting the advice and isn't reacting badly. Probably just out of his depth. He got caught by the familiar bad advice from the FreeNAS flunkies that catch so many storage newbies.

        1 Reply Last reply Reply Quote 1
        • scottalanmillerS
          scottalanmiller @scottalanmiller
          last edited by scottalanmiller

          http://community.spiceworks.com/topic/1388338-looking-to-add-raid-to-a-freepbx-server

          • No RAID
          • Looking at using a $5 "RAID" card
          • Physical install
          • Less than desktop class hardware
          • Posts a storage question in a VoIP forum because he thinks that the application running on top of the OS is what matters and not that he is asking about how to implement RAID? Um... who cares what application is running up there when you are asking what RAID card is compatible with the OS?
          1 Reply Last reply Reply Quote 2
          • scottalanmillerS
            scottalanmiller
            last edited by

            This just went in the IPOD thread as it is that too. But this guy also got burnt by having a salesman make his IT decisions. he did the "thinking he could get free IT work" thing and got screwed, but time. To the tune of tens of thousands of dollars and has a setup not nearly as good as something much cheaper. Napkin estimate says he overspent by $40K on a project that should not have cost more than $20K total!

            http://community.spiceworks.com/topic/1392732-w00t-excited-for-this-project

            DashrenderD 1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @scottalanmiller
              last edited by

              @scottalanmiller said:

              This just went in the IPOD thread as it is that too. But this guy also got burnt by having a salesman make his IT decisions. he did the "thinking he could get free IT work" thing and got screwed, but time. To the tune of tens of thousands of dollars and has a setup not nearly as good as something much cheaper. Napkin estimate says he overspent by $40K on a project that should not have cost more than $20K total!

              http://community.spiceworks.com/topic/1392732-w00t-excited-for-this-project

              I'm assuming you realize that probably something like 90% of IT is actually done this way (maybe even more in the SMB only market)?

              That asked, how do we change it? Is it even possible to change it? I think you're trying to overcome human nature with this problem. 😉

              scottalanmillerS 2 Replies Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @Dashrender
                last edited by

                @Dashrender said:

                That asked, how do we change it? Is it even possible to change it? I think you're trying to overcome human nature with this problem. 😉

                Demand accountability. Hire better people. Take IT serious. Invoke oversight. Treat IT like any other department. Audit for incompetence. Use forums to verify BEFORE purchasing instead of using them for congratulations when no work was done.

                What aspect do you feel is human nature, incompetence?

                DashrenderD 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @Dashrender
                  last edited by

                  @Dashrender said:

                  I'm assuming you realize that probably something like 90% of IT is actually done this way (maybe even more in the SMB only market)?

                  57% of adults buy lotto tickets too. We still try to fix that when we can. That most people don't bother being even slightly good at their jobs or caring at all is a problem, one that needs to be fixed from the business side by hiring fewer, better people rather than hiring low cost in bulk.

                  1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender @scottalanmiller
                    last edited by

                    @scottalanmiller said:

                    What aspect do you feel is human nature, incompetence?

                    yes.
                    pushing your work off on someone else - human nature.

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @Dashrender
                      last edited by

                      @Dashrender said:

                      @scottalanmiller said:

                      What aspect do you feel is human nature, incompetence?

                      yes.
                      pushing your work off on someone else - human nature.

                      That's actually running a scam. That's not incompetence, that's actually a con job. That's the same as saying most people are unethical. Probably true. There is a simple solution. You fire them. In some cases, you sue them as well.

                      DashrenderD 1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @scottalanmiller
                        last edited by

                        @scottalanmiller said:

                        @Dashrender said:

                        @scottalanmiller said:

                        What aspect do you feel is human nature, incompetence?

                        yes.
                        pushing your work off on someone else - human nature.

                        That's actually running a scam. That's not incompetence, that's actually a con job. That's the same as saying most people are unethical. Probably true. There is a simple solution. You fire them. In some cases, you sue them as well.

                        interesting, though I would say a con job would require fore thought of wrong doing (they knew they were doing the wrong thing). Most of those people (my friend who did exactly the same as your most recent post - sales person sold them a 1 server VMWare solution with a SAN - yes guys and gals you read that right.... A ONE server solution with a SAN. sigh!

                        But my friend didn't know any better. He's just always heard through conversations that when you virtualize you also use SAN. He's never been a forum user, so he didn't ask for any help.

                        He was also a helpdesk person who took over the reigns as the IT admin of a small school district only 3 months earlier... so it was a perfect storm of crap.

                        1 Reply Last reply Reply Quote 0
                        • brianlittlejohnB
                          brianlittlejohn
                          last edited by

                          He deleted his post.

                          scottalanmillerS DustinB3403D 2 Replies Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @brianlittlejohn
                            last edited by

                            @brianlittlejohn said:

                            He deleted his post.

                            Yup

                            1 Reply Last reply Reply Quote 0
                            • DustinB3403D
                              DustinB3403 @brianlittlejohn
                              last edited by

                              @brianlittlejohn said:

                              He deleted his post.

                              It's OK I reposted the Original Topic further below.

                              1 Reply Last reply Reply Quote 1
                              • DashrenderD
                                Dashrender
                                last edited by

                                I just considered another problem here - in the works toward fixing the problem...

                                The businesses themselves (mostly SMB) don't want to spend money on consulting. I definitely have the problem here. The BOD has this broken idea that I work for them, that should be all they ever need. They shouldn't need to hire/pay for consultants because, hey, that's your (mine) job.

                                So those admins who find themselves fairly swamped taking care of the day to day cruft don't have the time to educate themselves, so they turn to the only resource they do have, the sales people.... who of course are more than willing to put together a quote for something they sell no matter how good or bad it is for you.

                                scottalanmillerS DustinB3403D 2 Replies Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @Dashrender
                                  last edited by

                                  @Dashrender said:

                                  So those admins who find themselves fairly swamped taking care of the day to day cruft don't have the time to educate themselves, so they turn to the only resource they do have, the sales people.... who of course are more than willing to put together a quote for something they sell no matter how good or bad it is for you.

                                  Ah but...sales people are NOT a resource. They just aren't. You don't run short of cashiers at the bank and turn to bank robbers to take over, right? Under no condition do you consider the "enemy" your resource.

                                  1 Reply Last reply Reply Quote 0
                                  • DustinB3403D
                                    DustinB3403 @Dashrender
                                    last edited by

                                    @Dashrender said:

                                    I just considered another problem here - in the works toward fixing the problem...

                                    The businesses themselves (mostly SMB) don't want to spend money on consulting. I definitely have the problem here. The BOD has this broken idea that I work for them, that should be all they ever need. They shouldn't need to hire/pay for consultants because, hey, that's your (mine) job.

                                    So those admins who find themselves fairly swamped taking care of the day to day cruft don't have the time to educate themselves, so they turn to the only resource they do have, the sales people.... who of course are more than willing to put together a quote for something they sell no matter how good or bad it is for you.

                                    But as soon as you (or whoever) thinks talking to the sales person is consulting, it's time to step away and hire an actual consultant. It's direct money out of your pocket either in the form of a higher bill for a hardware product, or in a time payment.

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller
                                      last edited by

                                      Ha, someone locked the thread.

                                      1 Reply Last reply Reply Quote 0
                                      • DustinB3403D
                                        DustinB3403
                                        last edited by

                                        Or more specifically, starts asking the sales person "what does <vendor> recommend" should you find someone who knows what they're talking about.

                                        1 Reply Last reply Reply Quote 0
                                        • DustinB3403D
                                          DustinB3403
                                          last edited by

                                          And someone from Spiceworks completely deleted the thread.

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @DustinB3403
                                            last edited by

                                            @DustinB3403 said:

                                            And someone from Spiceworks completely deleted the thread.

                                            Not surprised. That guy shouldn't be in an IT community. Having to talk to other IT pros is not something that is going to go well for him.

                                            1 Reply Last reply Reply Quote 0
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