Actually I have seen some shitty network rooms but this takes the cake

I gotta vent because no one here at work seems to get it. Back story, we are a school with 19 homes on campus (Profs live there) and dorms for 84 students. In September our deal for bulk TV was up. We renegotiated so we could get the TV and internet for the homes and all 84 student rooms (Main campus has fiber, students do not get individual internet) on one bill. Before the deal, 17 homes had Business Class internet @ 15 down and 2 up. 2 other homes had residential internet, which was separate from everything else. The deal was everything was included and the residences and student areas pay nothing.

November the deal goes live and Spectrum says, send your residents down to the local store and they can get their new modem and set top box. December comes and we get 4 new bills. One for the new agreement, one still charging for the business class at the 17 homes, 1 for the set top boxes, and one for the 2 other homes that had residential internet.

Call in December to attempt to get the bills squared away and they make adjustments to 3 of the residences and nothing else. Call again and no changes. Get a guy higher up and he is getting places until Spectrum cuts off what he used to be able to do and removes his ability to help us. We escalate and no one seems to be able to get their crap together.

We are now in March and TV services were getting shut off at homes even though we are getting credits on some bills but not others. The billing is now so eff'd up that we're spending most of our time going through bills, credits, and charges to figure out what we should and shouldn't pay.

We actually just reached out to our state reps this morning because we were told by one of our Spectrum reps that we are in violation of the contract.

Worst part of all of it is there isn't another service provider that could match the services, if they were all working.

I spent 4 years in the Marines. Was curious if anyone else spent time in the service.

I also know how that is. My first MSP job was the same way. I was tasked with getting Kaseya up and running. Then it snowballed from there. New job responsibilities, no support, no help, and of course, no increase in pay. Stayed there for 3 years and then finally called my boss a fat lazy bastard and left. I didn't just burn the bridge I poured gas on it and stood on the other side laughing.

post your questions here because you don't like sifting through the crap responses you get over there, at ? [moderated as per new guidelines we can't mention said community]

ALL I CAN SAY IS WTF!!!!!!!

@WLS-ITGuy said in Any former military here?:

Not exactly the same as former military but how about anyone that IT is a 2nd or 3rd or later career move.

If you guys can't tell I don't really want to work today

I'm posting in the VMWare forums as well but curious to know why when I move a machine live via vmotion it causes the machine to get a corrupt file system. Usually in /dev/sda1/ on a linux box but has also happened on windows boxes as well.

I know you're working on things but I just wanted to report that none of my machines have checked in since at least May26th. I've rebooted, restarted Salt-Minion to no change.

That is all

All good. I dove way too deep on this one :crazy_face:

Turns out when I upgraded Moodle I forgot to put a log directory back in place and it was failing on the Apache restart.

After getting interrupted for the 3rd time when trying to ask questions, I wouldn't have cared at that point what the benefits were, I would've been DUDE! You're SO BEING A DICK RIGHT NOW!

@scottalanmiller said in Miscellaneous Tech News:

Kaseya potentially imploding after Datto acquisition, CEO goes on a rampage alienating incoming staff...

https://www.crn.com/news/managed-services/-i-m-not-being-a-d-ck-kaseya-ceo-voccola-s-freewheeling-town-hall-spotlights-culture-clash-with-incoming-datto-employees

He says he's not trying to be a dick but clearly looks like a dick!

@scottalanmiller said in COLLISION | Global Tech Conference:

@WLS-ITGuy said in COLLISION | Global Tech Conference:

Isn't that Seth Rogen on the main page?

OMG, run away! For real?

I like that guy, but any tech conference that has actors instead of tech people that directly apply to what you are doing is a horrible idea.

I couldn't see anyone on their page because it's just a cookie warning that can't be closed here.

Isn't that Seth Rogen on the main page?

@dashrender said in Linode to be acquired by Akamai:

Is there a reason to not like Akamai? Why leave other than reasons you already mentioned.

I was just curious. I don't see a reason other than what I said but with all things when a company gets bought out or migrates with another company there are always those that jump ship.

@eddiejennings

Anyone plan on jumping ship? We only have one site there now and that one might be brought back in house as 95% of the users are internal.

Previous IT director didn't want anything in-house.

I have two physical servers that would take a great deal of time to rebuild to virtual so a conversion from P2V would be ideal. What are you guys using to do P2V conversions?

I was looking for VMWare's converter but I don't think it exists anymore.

@pete-s

Doesn't FreePBX use their own distro though? Or is that something different?

@dashrender said in FreePBX DAHDI card not connecting:

Total Linux Noob here - is that really a new kernel or just a patched kernel? Hell is there a difference?

Good question. Maybe @JaredBusch can answer that one.

@pete-s said in FreePBX DAHDI card not connecting:

@wls-itguy said in FreePBX DAHDI card not connecting:

Turns out the updated kernel doesn't like the Dahdi card. So support had to roll back the kernel version until the engineering team fixes it. No kernel updates for me until then.

How can you get kernel updates on CentOS? I thought you'd only get security patches on the same kernel. Exactly for the reason to avoid the problem you had.

@dashrender said in FreePBX DAHDI card not connecting:

@pete-s said in FreePBX DAHDI card not connecting:

@wls-itguy said in FreePBX DAHDI card not connecting:

Turns out the updated kernel doesn't like the Dahdi card. So support had to roll back the kernel version until the engineering team fixes it. No kernel updates for me until then.

How can you get kernel updates on CentOS? I thought you'd only get security patches on the same kernel. Exactly for the reason to avoid the problem you had.

Did you mean on FreePBX?

I have Update Manager module and this is the kernel header they rolled back to:

kernel-headers.x86_64 3.10.0.1127.10.1.el7. The newest release is 3.10.0-1127.19.1.el7 which is the one that has the issue with my Dahdi card.