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    Webroot folder in Program Data is ~48GB!!!

    Scheduled Pinned Locked Moved IT Discussion
    22 Posts 4 Posters 5.5k Views
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    • RojoLocoR
      RojoLoco @Dashrender
      last edited by

      @Dashrender practicallt impossible on this machine. It has been off for 3 days, before that no email or browsing, just a headless workstation for testing GIS map stuff.

      DashrenderD 1 Reply Last reply Reply Quote 0
      • NicN
        Nic
        last edited by

        It could be the network monitor itself that we haven't seen before - post a snapshot of the processes within Webroot and we can take a look.

        1 Reply Last reply Reply Quote 1
        • DashrenderD
          Dashrender
          last edited by

          @Nic how does he find out what process is being monitored?

          RojoLocoR 1 Reply Last reply Reply Quote 0
          • RojoLocoR
            RojoLoco @Dashrender
            last edited by

            @Dashrender my ? exactly

            1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @RojoLoco
              last edited by

              @RojoLoco said:

              @Dashrender practicallt impossible on this machine. It has been off for 3 days, before that no email or browsing, just a headless workstation for testing GIS map stuff.

              In that case, @nic is probably right - webroot just doesn't know the process and it's probably just being cautious.

              1 Reply Last reply Reply Quote 0
              • NicN
                Nic
                last edited by

                Is this business or consumer version?

                RojoLocoR 1 Reply Last reply Reply Quote 0
                • RojoLocoR
                  RojoLoco @Nic
                  last edited by

                  @Nic Biz endpoint

                  1 Reply Last reply Reply Quote 0
                  • NicN
                    Nic
                    last edited by

                    actually it's the same for both, my bad. Click on the gear symbol next to PC Security, then click Block/Allow Files and see what is listed there. Anything with the radio button in the Monitor column is being monitored and needs to be set to either Block or Allow.

                    RojoLocoR 1 Reply Last reply Reply Quote 0
                    • RojoLocoR
                      RojoLoco @Nic
                      last edited by

                      @Nic where is that on the console? I have the endpoints locked down, no settings available on the local machine.

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                      • NicN
                        Nic
                        last edited by

                        You can do a report for "All Undetermined Software Seen" and that should show you if anything is being monitored. Then you can do an override for it on the Override tab.

                        RojoLocoR 1 Reply Last reply Reply Quote 1
                        • NicN
                          Nic
                          last edited by

                          Actually if you zoom in on an undetermined software from the report it has the override button there to make it easier.

                          1 Reply Last reply Reply Quote 0
                          • RojoLocoR
                            RojoLoco @Nic
                            last edited by

                            @Nic ok that report revealed the issue.... like 6 gazillion instances of our own software, source code, patches, etc. This was a development machine before, and all those database instances are busy clogging up the works. Overrides on the way. Thanks for your help!

                            1 Reply Last reply Reply Quote 0
                            • NicN
                              Nic
                              last edited by

                              Ah that makes sense. One think you can do now is exclude folders, so if you just want to exclude the folders that you put your builds into, that should take care of future versions. Otherwise you'll have to keep whitelisting them as they get created.

                              RojoLocoR 1 Reply Last reply Reply Quote 0
                              • RojoLocoR
                                RojoLoco @Nic
                                last edited by

                                @Nic I've been trying to stay on top of that stuff, but they can build faster than I can make exclusions.

                                1 Reply Last reply Reply Quote 0
                                • NicN
                                  Nic
                                  last edited by

                                  Yeah just exclude the whole folder that they do their dev work in and that should take care of it.

                                  1 Reply Last reply Reply Quote 2
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