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    Windows Update: Rogue Reboot

    Scheduled Pinned Locked Moved Solved IT Discussion
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    • gjacobseG
      gjacobse
      last edited by gjacobse

      Just happened to find this from last night.

      Windows update Update for Windows (KB3055343) requires a computer restart to complete the installation.
      (Command line: "C:\Windows\system32\wusa.exe "C:\Program Files (x86)\DesktopCentral_Agent\\patches\101697-Windows8.1-KB3055343-v2-x64.msu" /quiet /norestart")
      
      1 Reply Last reply Reply Quote 0
      • gjacobseG
        gjacobse
        last edited by

        This is something that has been running through my brain all day...

        And it just so happens that this update was released from MS on July 20.

        We ran updates on the server on Sunday. and rebooted it then.

        Why was it not installed then????

        ? 1 Reply Last reply Reply Quote 1
        • ?
          A Former User @gjacobse
          last edited by

          @g.jacobse said:

          This is something that has been running through my brain all day...

          And it just so happens that this update was released from MS on July 20.

          We ran updates on the server on Sunday. and rebooted it then.

          Why was it not installed then????

          But was it download at that point? and if you have WSUS was it approved at that point.

          Also often times you need to install updates three or four times after reboots, some have prerequisites and some can't be installed with others.

          JaredBuschJ 1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch @A Former User
            last edited by

            @thecreativeone91 said:

            @g.jacobse said:

            This is something that has been running through my brain all day...

            And it just so happens that this update was released from MS on July 20.

            We ran updates on the server on Sunday. and rebooted it then.

            Why was it not installed then????

            But was it download at that point? and if you have WSUS was it approved at that point.

            Also often times you need to install updates three or four times after reboots, some have prerequisites and some can't be installed with others.

            Also, did the update have a dependency that was not there until after the Sunday reboot. Thus causing it to now be a needed update?

            1 Reply Last reply Reply Quote 0
            • gjacobseG
              gjacobse
              last edited by

              Seems like this has come around again....

              Server is receiving updates when the GPO is set to disable it.

              1 Reply Last reply Reply Quote 0
              • BRRABillB
                BRRABill
                last edited by

                Hey @scottalanmiller here is an example of a random reboot! 🙂

                1 Reply Last reply Reply Quote 1
                • DashrenderD
                  Dashrender
                  last edited by

                  I have users on a nearly monthly occasion complain that they they tell the system to remind in 10 mins or 4 hours, and yet the machine will just randomly reboot while they are working.

                  BRRABillB 1 Reply Last reply Reply Quote 0
                  • ntoxicatorN
                    ntoxicator
                    last edited by

                    ive had similar issues

                    Tried WSUS server through Group Policy. Never got it to work properly. gave it the finger.

                    Turned windows updates off through GPO policy settings and to not bother user. Machines still at random will reboot without notice due to updates. Or updates will still get installed.

                    Am I that incompetent?

                    DashrenderD 1 Reply Last reply Reply Quote 0
                    • gjacobseG
                      gjacobse
                      last edited by

                      This goes with @art_of_shred thread:

                      Can you stop a Windows DC from getting updates?

                      1 Reply Last reply Reply Quote 0
                      • BRRABillB
                        BRRABill @Dashrender
                        last edited by

                        @Dashrender said:

                        I have users on a nearly monthly occasion complain that they they tell the system to remind in 10 mins or 4 hours, and yet the machine will just randomly reboot while they are working.

                        Are you using any sort of RMM product?

                        gjacobseG 1 Reply Last reply Reply Quote 0
                        • gjacobseG
                          gjacobse @BRRABill
                          last edited by

                          @BRRABill said:

                          @Dashrender said:

                          I have users on a nearly monthly occasion complain that they they tell the system to remind in 10 mins or 4 hours, and yet the machine will just randomly reboot while they are working.

                          Are you using any sort of RMM product?

                          ManageEngine I believe might be on it,.. but updates are pushed manually.

                          BRRABillB 1 Reply Last reply Reply Quote 0
                          • BRRABillB
                            BRRABill @gjacobse
                            last edited by

                            @gjacobse said:

                            ManageEngine I believe might be on it,.. but updates are pushed manually.

                            I asked because we use N-Able and they used to have an issue where the popup would show up, but it basically did nothing.

                            Their code rewrote all the update stuff.

                            1 Reply Last reply Reply Quote 0
                            • art_of_shredA
                              art_of_shred
                              last edited by

                              Is there a reason this reboot is referred to as "red", or was that supposed to be rogue?

                              1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                When you reboot, your users see red?

                                gjacobseG 1 Reply Last reply Reply Quote 0
                                • gjacobseG
                                  gjacobse @scottalanmiller
                                  last edited by

                                  @scottalanmiller
                                  Sometimes it's not just the users that see red SysAdmins do too...

                                  1 Reply Last reply Reply Quote 0
                                  • DashrenderD
                                    Dashrender @ntoxicator
                                    last edited by

                                    @ntoxicator Are you sure the GPO is being applied?

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller
                                      last edited by

                                      Edited rouge to rogue. Makes a bit more sense now.

                                      1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller
                                        last edited by

                                        Any further progress on tracking this down?

                                        gjacobseG 1 Reply Last reply Reply Quote 0
                                        • gjacobseG
                                          gjacobse @scottalanmiller
                                          last edited by

                                          @scottalanmiller

                                          Not entirely.

                                          Both @art_of_shred and I have looked at it. It would appear though that updates were set to trigger.. and not to disable. So while another setting showed as being disabled, it would still trigger.

                                          1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller
                                            last edited by

                                            What's the latest? Should we be looking into this more?

                                            gjacobseG 1 Reply Last reply Reply Quote 0
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