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    What does Internal Error: Missing Template ERR_CONNECT_FAIL mean??

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    errconnectfail
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    • ?
      A Former User @smartkid808
      last edited by

      @smartkid808 said:

      Dont have time to look at fiddler.. thanks for the suggestion.

      How can anyone help you if you aren't willing to use the free tools available to you to track down the problem. You'll spend more time throwing darts hoping you get the right thing than to actually track down the real problem.

      1 Reply Last reply Reply Quote 0
      • JaredBuschJ
        JaredBusch @smartkid808
        last edited by

        @smartkid808 said:

        with no AUP I cant do nothing.. so dont care.,. please keep those comments to your self.

        The point of the comment is that it IS considered spam and Malware by many and your Meraki is very likely blocking it.

        Turn off the filtering on the Meraki to prove it.

        1 Reply Last reply Reply Quote 4
        • JaredBuschJ
          JaredBusch @smartkid808
          last edited by

          This statement

          @smartkid808 said:

          -Firewall, we don't block anything (not even porn).. most of its default settings. since I cant get a real AUP approved. I will double check. Only know malware sites are blocked and other small thjings, but i usually get a different message.. I will try remove any blocking to see if that helps
          -AV, we have none.. Vipre Expired last September with no approval to renew.
          -No use proxy. never had time/ nor really cared to re-implement one since I cant even get AUP/etc.

          Is completely contradicted by this statement.
          @smartkid808 said:

          for Content filtering, only things blocked are "Confirmed SPAM sources", "Malware Sites", "Spam URLs". and "Spyware and Adware"
          for security filtering, Malware and Intrusion detection and prevention powered by Sourcefire are enabled. I just disabled them to see if that is the problem,

          That second statement means you ARE using the Meraki as a passthrough proxy. And additionally you ARE blocking things, which contradicts the fact that you said nothing was blocked.

          1 Reply Last reply Reply Quote 2
          • scottalanmillerS
            scottalanmiller
            last edited by

            Seems very likely that the Meraki is part of the issue. Was the Meraki in place when the old issue occurred?

            1 Reply Last reply Reply Quote 0
            • B
              bigj6360
              last edited by bigj6360

              This seems to be Meraki-related to me. I registered simply to respond and get feedback. We occasionally have this issue and we use Cisco-Meraki devices. we are able to connect to seemingly-random site using a phone with 4g, but get this error as soon as we get on the LAN.

              So far I am in the process of disabling everything (filtering, scanning, IDS, etc) to try to track this down. If you notice a solution feel free to post back (I will be calling Meraki if I cannot get a solution).

              Are you by chance running SBS2008?

              ? 1 Reply Last reply Reply Quote 0
              • ?
                A Former User @bigj6360
                last edited by

                @bigj6360 said:

                This seems to be Meraki-related to me. I registered simply to respond and get feedback. We occasionally have this issue and we use Cisco-Meraki devices. we are able to connect to seemingly-random site using a phone with 4g, but get this error as soon as we get on the LAN.

                So far I am in the process of disabling everything (filtering, scanning, IDS, etc) to try to track this down. If you notice a solution feel free to post back (I will be calling Meraki if I cannot get a solution).

                Are you by chance running SBS2008?

                There's no known issues with the Meraki's that cause that but, I guess it could in some rare setups.

                You might try running fiddler when you are getting the errors and see what kind of actual traffic is going on and look into the packets more. http://www.telerik.com/fiddler

                B 1 Reply Last reply Reply Quote 0
                • ?
                  A Former User
                  last edited by

                  Fix your AV problem now!

                  Avast Business is completely free!

                  https://business.avast.com

                  1 Reply Last reply Reply Quote 0
                  • B
                    bigj6360 @A Former User
                    last edited by

                    @thecreativeone91

                    Installed, and here is the error I receive:

                    [Fiddler] The connection to 'mailchimp.com' failed.
                    Error: TimedOut (0x274c).
                    System.Net.Sockets.SocketException A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 205.201.132.123:80

                    I should note that restarting my maraki MX80 solves the issue for about 5 minutes, which is when this error begins happening again.

                    ? 1 Reply Last reply Reply Quote 0
                    • ?
                      A Former User @bigj6360
                      last edited by

                      @bigj6360 said:

                      @thecreativeone91

                      Installed, and here is the error I receive:

                      [Fiddler] The connection to 'mailchimp.com' failed.
                      Error: TimedOut (0x274c).
                      System.Net.Sockets.SocketException A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 205.201.132.123:80

                      I should note that restarting my maraki MX80 solves the issue for about 5 minutes, which is when this error begins happening again.

                      Sounds like the firewall is either dropping packets or your Internet Modem/Media Converter. You might want to contact Cisco/Meraki.

                      1 Reply Last reply Reply Quote 1
                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        If you have Meraki and it is working there must be a support contract. They should be able to sort this out for you.

                        1 Reply Last reply Reply Quote 0
                        • minitrucker007M
                          minitrucker007 @smartkid808
                          last edited by minitrucker007

                          @smartkid808

                          I found this thread by google and I think it needs an update. If you are doing a site to site VPN on over non-Meraki VPN peers or Meraki to Meraki across two organisations because the self config does not work you will get the Missing Template ERR_CONNECT_FAIL if you have under,

                          Security appliance/ Content filtering - Web search filtering enabled. Disabling this option will re enable port 80 over the VPN.

                          This seems to only apply to Organization-wide settings and not Meraki Site-to-site VPN on the VPN side. It has also been reported on rear occasions to apply to outside DNS.

                          scottalanmillerS P 2 Replies Last reply Reply Quote 2
                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            Meraki is definitely a device type that needs to be kept very up to date.

                            1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @minitrucker007
                              last edited by scottalanmiller

                              @minitrucker007 Thanks for popping in!

                              1 Reply Last reply Reply Quote 0
                              • P
                                Phenix51 @minitrucker007
                                last edited by

                                @minitrucker007 - Thanks! This resolved my issue as well. Don't exactly like that I had to disable this 'feature' in order to resolve this though. I'll contact Meraki to see if there is something else that can be done about this.

                                scottalanmillerS 2 Replies Last reply Reply Quote 1
                                • scottalanmillerS
                                  scottalanmiller @Phenix51
                                  last edited by

                                  @Phenix51 glad to see that it helped someone else!

                                  1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @Phenix51
                                    last edited by

                                    @Phenix51 Welcome to the MangoLassi community!!

                                    1 Reply Last reply Reply Quote 0
                                    • V
                                      veggoku
                                      last edited by

                                      Techie4Life here SAM (SW community member). I actually had the same problem and minitrucker007's solution did work and Meraki still hasn't fixed the issue. I'll try engaging with Meraki and see if they can actually look at this and fix it.

                                      For reference I have a Site-to-Site Meraki-Meraki VPN running and I had Web Search Filtering enabled.

                                      scottalanmillerS NetworkNerdN 2 Replies Last reply Reply Quote 2
                                      • scottalanmillerS
                                        scottalanmiller @veggoku
                                        last edited by

                                        @veggoku Welcome to MangoLassi!! Awesome to see you over here, too!

                                        V 1 Reply Last reply Reply Quote 0
                                        • V
                                          veggoku @scottalanmiller
                                          last edited by

                                          @scottalanmiller Thanks, funny that I would find you somewhere else online :p.

                                          scottalanmillerS 1 Reply Last reply Reply Quote 1
                                          • scottalanmillerS
                                            scottalanmiller @veggoku
                                            last edited by

                                            @veggoku said:

                                            @scottalanmiller Thanks, funny that I would find you somewhere else online :p.

                                            This is actually where I am most of the time 🙂

                                            1 Reply Last reply Reply Quote 0
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