ER-X firmware Upgrade
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@pmoncho I don't think it's bricked, but I seem to recall problems when going from the 1 series to 2... IIRC part of the problem might be that the button inside that pinhole for the paperclip reset is a bugger to actually hit and hold... I can't say with 100% certainty whether it was the ER-X or one of my dd-wrt projects that I ended up having to hold the paperclip / pinhole reset for something crazy like 5 minutes for things to play nice.
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@notverypunny said in ER-X firmware Upgrade:
@pmoncho I don't think it's bricked, but I seem to recall problems when going from the 1 series to 2... IIRC part of the problem might be that the button inside that pinhole for the paperclip reset is a bugger to actually hit and hold... I can't say with 100% certainty whether it was the ER-X or one of my dd-wrt projects that I ended up having to hold the paperclip / pinhole reset for something crazy like 5 minutes for things to play nice.
Thanks. I will try that today. I must have done that reset button 30+ times so far but will give it a try.
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It probably is bricked. The same happened to my ER-X when firmware 2 came out. I got it booted eventually over serial cable, and if I remember correctly it displayed something about internal storage.
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@marcinozga said in ER-X firmware Upgrade:
It probably is bricked. The same happened to my ER-X when firmware 2 came out. I got it booted eventually over serial cable, and if I remember correctly it displayed something about internal storage.
I noticed others have had the same issue in the past.
I just saw the serial connection setup. Did you just use the USB-TTL device to connect?
The part that bugs me is I had check the storage issue prior to upgrade. Had 58% free so I figured I would be ok.
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@pmoncho said in ER-X firmware Upgrade:
@marcinozga said in ER-X firmware Upgrade:
It probably is bricked. The same happened to my ER-X when firmware 2 came out. I got it booted eventually over serial cable, and if I remember correctly it displayed something about internal storage.
I noticed others have had the same issue in the past.
I just saw the serial connection setup. Did you just use the USB-TTL device to connect?
The part that bugs me is I had check the storage issue prior to upgrade. Had 58% free so I figured I would be ok.
yeah, that's not much when the firmware is 70 MB compressed.
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@dashrender said in ER-X firmware Upgrade:
@pmoncho said in ER-X firmware Upgrade:
@marcinozga said in ER-X firmware Upgrade:
It probably is bricked. The same happened to my ER-X when firmware 2 came out. I got it booted eventually over serial cable, and if I remember correctly it displayed something about internal storage.
I noticed others have had the same issue in the past.
I just saw the serial connection setup. Did you just use the USB-TTL device to connect?
The part that bugs me is I had check the storage issue prior to upgrade. Had 58% free so I figured I would be ok.
yeah, that's not much when the firmware is 70 MB compressed.
I definitely know that now. lol If that is what did it. The other reports I read, before I did anything, user mentioned <40%. I decided to give it a shot. Oh well. Bought a cheap D-link at Microcenter yesterday to get us going. Glad I did as we are locked down with snow this morning in NE Ohio.
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@dashrender said in ER-X firmware Upgrade:
@pmoncho said in ER-X firmware Upgrade:
@marcinozga said in ER-X firmware Upgrade:
It probably is bricked. The same happened to my ER-X when firmware 2 came out. I got it booted eventually over serial cable, and if I remember correctly it displayed something about internal storage.
I noticed others have had the same issue in the past.
I just saw the serial connection setup. Did you just use the USB-TTL device to connect?
The part that bugs me is I had check the storage issue prior to upgrade. Had 58% free so I figured I would be ok.
yeah, that's not much when the firmware is 70 MB compressed.
I definitely know that now. lol If that is what did it. The other reports I read, before I did anything, user mentioned <40%. I decided to give it a shot. Oh well.
Bought a cheap D-link at Microcenter yesterday to get us going. Glad I did as we are locked down with snow this morning in NE Ohio.
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I'm thinking if you can get a console cable you should be able to recover this device.
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There's mention of a tftp recovery option in the link below:
Don't know if it still applies but might be worth trying.
Also:
https://help.ui.com/hc/en-us/articles/360018189493-EdgeRouter-Manual-TFTP-Recovery#4 -
@notverypunny said in ER-X firmware Upgrade:
There's mention of a tftp recovery option in the link below:
Don't know if it still applies but might be worth trying.
Also:
https://help.ui.com/hc/en-us/articles/360018189493-EdgeRouter-Manual-TFTP-Recovery#4I was looking at similar posts. I think I will look into the USB-TTL device.
Some posts mention 3.3v and other mention +5v - Something tells me it matter but I am dumb in these matters.
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@pmoncho said in ER-X firmware Upgrade:
@notverypunny said in ER-X firmware Upgrade:
There's mention of a tftp recovery option in the link below:
Don't know if it still applies but might be worth trying.
Also:
https://help.ui.com/hc/en-us/articles/360018189493-EdgeRouter-Manual-TFTP-Recovery#4I was looking at similar posts. I think I will look into the USB-TTL device.
Some posts mention 3.3v and other mention +5v - Something tells me it matter but I am dumb in these matters.
wait - what? there's voltage concerns on a USB to terminal connection? Can't say I've ever seen that.
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@dashrender said in ER-X firmware Upgrade:
@pmoncho said in ER-X firmware Upgrade:
@notverypunny said in ER-X firmware Upgrade:
There's mention of a tftp recovery option in the link below:
Don't know if it still applies but might be worth trying.
Also:
https://help.ui.com/hc/en-us/articles/360018189493-EdgeRouter-Manual-TFTP-Recovery#4I was looking at similar posts. I think I will look into the USB-TTL device.
Some posts mention 3.3v and other mention +5v - Something tells me it matter but I am dumb in these matters.
wait - what? there's voltage concerns on a USB to terminal connection? Can't say I've ever seen that.
The ER-X doesn't have a console port so you have to open it up, use a USB-TTL to connect to the serial port PINs on the board.
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@pmoncho said in ER-X firmware Upgrade:
@dashrender said in ER-X firmware Upgrade:
@pmoncho said in ER-X firmware Upgrade:
@notverypunny said in ER-X firmware Upgrade:
There's mention of a tftp recovery option in the link below:
Don't know if it still applies but might be worth trying.
Also:
https://help.ui.com/hc/en-us/articles/360018189493-EdgeRouter-Manual-TFTP-Recovery#4I was looking at similar posts. I think I will look into the USB-TTL device.
Some posts mention 3.3v and other mention +5v - Something tells me it matter but I am dumb in these matters.
wait - what? there's voltage concerns on a USB to terminal connection? Can't say I've ever seen that.
The ER-X doesn't have a console port so you have to open it up, use a USB-TTL to connect to the serial port PINs on the board.
Oh yeah - One of the reasons JB disliked this device!
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@dashrender said in ER-X firmware Upgrade:
@pmoncho said in ER-X firmware Upgrade:
@dashrender said in ER-X firmware Upgrade:
@pmoncho said in ER-X firmware Upgrade:
@notverypunny said in ER-X firmware Upgrade:
There's mention of a tftp recovery option in the link below:
Don't know if it still applies but might be worth trying.
Also:
https://help.ui.com/hc/en-us/articles/360018189493-EdgeRouter-Manual-TFTP-Recovery#4I was looking at similar posts. I think I will look into the USB-TTL device.
Some posts mention 3.3v and other mention +5v - Something tells me it matter but I am dumb in these matters.
wait - what? there's voltage concerns on a USB to terminal connection? Can't say I've ever seen that.
The ER-X doesn't have a console port so you have to open it up, use a USB-TTL to connect to the serial port PINs on the board.
Oh yeah - One of the reasons JB disliked this device!
Yep. Bummer. I found this on Amazon:
https://www.amazon.com/gp/product/B07WX2DSVB/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1Someone already used it on an ER so hopefully it will work for me too.
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@pmoncho said in ER-X firmware Upgrade:
@dashrender said in ER-X firmware Upgrade:
@pmoncho said in ER-X firmware Upgrade:
@dashrender said in ER-X firmware Upgrade:
@pmoncho said in ER-X firmware Upgrade:
@notverypunny said in ER-X firmware Upgrade:
There's mention of a tftp recovery option in the link below:
Don't know if it still applies but might be worth trying.
Also:
https://help.ui.com/hc/en-us/articles/360018189493-EdgeRouter-Manual-TFTP-Recovery#4I was looking at similar posts. I think I will look into the USB-TTL device.
Some posts mention 3.3v and other mention +5v - Something tells me it matter but I am dumb in these matters.
wait - what? there's voltage concerns on a USB to terminal connection? Can't say I've ever seen that.
The ER-X doesn't have a console port so you have to open it up, use a USB-TTL to connect to the serial port PINs on the board.
Oh yeah - One of the reasons JB disliked this device!
Yep. Bummer. I found this on Amazon:
https://www.amazon.com/gp/product/B07WX2DSVB/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1Someone already used it on an ER so hopefully it will work for me too.
I have a USB cable (not the one you linked) that I use for ER-X recovery. Same process as ERL and such.
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@pmoncho said in ER-X firmware Upgrade:
The part that bugs me is I had check the storage issue prior to upgrade. Had 58% free so I figured I would be ok.
At some point, Ubiquiti updated the firmware upgrade process of the ER-X to pre-delete the old version. I have no idea what "space" should be available, but I always deleted the backup firmware prior to upgrading until I was on the 2.X line.
This has been a known issue with the ER-X from day 1.
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Glad I didn't get this issue when I upgraded to the latest version.
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@jaredbusch said in ER-X firmware Upgrade:
@pmoncho said in ER-X firmware Upgrade:
The part that bugs me is I had check the storage issue prior to upgrade. Had 58% free so I figured I would be ok.
At some point, Ubiquiti updated the firmware upgrade process of the ER-X to pre-delete the old version. I have no idea what "space" should be available, but I always deleted the backup firmware prior to upgrading until I was on the 2.X line.
This has been a known issue with the ER-X from day 1.
I have now updated my upgrade process. Backup config, confirm download of currently loaded firmware is available, reboot, delete backup firmware, update firmware.
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@stuartjordan said in ER-X firmware Upgrade:
Glad I didn't get this issue when I upgraded to the latest version.
I'm glad you didn't either. This stinks.
As this is for home, didn't think there was a reason to buy two.Using other individuals previous experiences, in addition to my own, I have no revamped my upgrade process.
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@pmoncho said in ER-X firmware Upgrade:
@jaredbusch said in ER-X firmware Upgrade:
@pmoncho said in ER-X firmware Upgrade:
The part that bugs me is I had check the storage issue prior to upgrade. Had 58% free so I figured I would be ok.
At some point, Ubiquiti updated the firmware upgrade process of the ER-X to pre-delete the old version. I have no idea what "space" should be available, but I always deleted the backup firmware prior to upgrading until I was on the 2.X line.
This has been a known issue with the ER-X from day 1.
I have now updated my upgrade process. Backup config, confirm download of currently loaded firmware is available, reboot, delete backup firmware, update firmware.
Now that I am on the 2.X line with all devices, I simply click the upgrade button within UNMS (now UISP).
Full Process:
- Log in to UNMS
- Click to reboot router
- Wait for it to come back online
- Click upgrade
