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    Is VOIP.MS down?

    Scheduled Pinned Locked Moved IT Discussion
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    • scottalanmillerS
      scottalanmiller @syko24
      last edited by

      @syko24 said in Is VOIP.MS down?:

      And they are down again...

      Hope they get this resolved by tomorrow. Hard to explain to customers what exactly is happening.

      Damn.

      1 Reply Last reply Reply Quote 0
      • DanpD
        Danp
        last edited by

        It appears that they are using CloudFlare. I thought that using a service like this would help avoid / mitigate such problems.

        syko24S 1 Reply Last reply Reply Quote 0
        • syko24S
          syko24 @Danp
          last edited by

          @danp said in Is VOIP.MS down?:

          It appears that they are using CloudFlare. I thought that using a service like this would help avoid / mitigate such problems.

          According to posts on their Twitter, it looks like they switched over to CloudFlare after the fact.

          DanpD 1 Reply Last reply Reply Quote 1
          • DanpD
            Danp @syko24
            last edited by

            @syko24 OIC. I was wondering if that was the case.

            DashrenderD 1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @Danp
              last edited by

              Jeez.. down again?

              WTF?

              DashrenderD 1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender @Dashrender
                last edited by

                @dashrender said in Is VOIP.MS down?:

                Jeez.. down again?

                WTF?

                Looks like it's their website that's down
                a09f4c0c-e80a-4612-ba36-a619ad816a37-image.png

                I get resolution, so that's no longer the issue.

                and I can resolve chicago4.voip.ms as well - so at least service seems to still be functioning.

                1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender
                  last edited by

                  The following item has been updated:
                  ORIGINAL ISSUE:
                  Website and Service Issues
                  LAST UPDATE: Friday 17, September 2021 11:10:53 AM (OPEN)
                  We are currently experiencing intermittent issues with our website and customer portal.
                  At this time, the customer portal and website are fully reachable however we continue to monitor closely to take quick action as well as for implementing any mitigation plan.
                  The website and customer portal issues are not affecting the calls service.
                  Issues and Maintenance
                  https://link.edgepilot.com/s/749ac049/lhy1JqHscEK_V1bEv1JQVg?u=https://www.voip.ms/m/issuetracker.php?id=852

                  1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender
                    last edited by

                    Well this is new for them

                    3be75492-de7f-4f1e-bc45-f8fb42962234-image.png

                    syko24S 1 Reply Last reply Reply Quote 0
                    • syko24S
                      syko24 @Dashrender
                      last edited by

                      @dashrender said in Is VOIP.MS down?:

                      Well this is new for them

                      3be75492-de7f-4f1e-bc45-f8fb42962234-image.png

                      I assume since all their IP addresses are publicly posted, they are still getting DDoS directly.

                      DashrenderD JaredBuschJ 2 Replies Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @syko24
                        last edited by

                        @syko24 said in Is VOIP.MS down?:

                        @dashrender said in Is VOIP.MS down?:

                        Well this is new for them

                        3be75492-de7f-4f1e-bc45-f8fb42962234-image.png

                        I assume since all their IP addresses are publicly posted, they are still getting DDoS directly.

                        yesterday, to the best of my knowledge they weren't getting DDOSed directly - their DNS was down...

                        but now that they have "fixed" that.. perhaps they are being attacked directly.

                        DashrenderD 1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender @Dashrender
                          last edited by

                          @dashrender said in Is VOIP.MS down?:

                          @syko24 said in Is VOIP.MS down?:

                          @dashrender said in Is VOIP.MS down?:

                          Well this is new for them

                          3be75492-de7f-4f1e-bc45-f8fb42962234-image.png

                          I assume since all their IP addresses are publicly posted, they are still getting DDoS directly.

                          yesterday, to the best of my knowledge they weren't getting DDOSed directly - their DNS was down...

                          but now that they have "fixed" that.. perhaps they are being attacked directly.

                          But my Trunks are still up - but now the service has gone to shit..
                          customers are complaining

                          1 Reply Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch @syko24
                            last edited by

                            @syko24 said in Is VOIP.MS down?:

                            @dashrender said in Is VOIP.MS down?:

                            Well this is new for them

                            3be75492-de7f-4f1e-bc45-f8fb42962234-image.png

                            I assume since all their IP addresses are publicly posted, they are still getting DDoS directly.

                            They have always been publicly posted.

                            Even if not, you cannot hide them.

                            So no idea wtf you think could be changed.

                            syko24S K 2 Replies Last reply Reply Quote 0
                            • syko24S
                              syko24 @JaredBusch
                              last edited by

                              @jaredbusch said in Is VOIP.MS down?:

                              @syko24 said in Is VOIP.MS down?:

                              @dashrender said in Is VOIP.MS down?:

                              Well this is new for them

                              3be75492-de7f-4f1e-bc45-f8fb42962234-image.png

                              I assume since all their IP addresses are publicly posted, they are still getting DDoS directly.

                              They have always been publicly posted.

                              Even if not, you cannot hide them.

                              So no idea wtf you think could be changed.

                              Agreed. I just mean all the targets were posted in a nice list.

                              1 Reply Last reply Reply Quote 0
                              • K
                                krzykat @JaredBusch
                                last edited by

                                @jaredbusch What if they get some new IP's to route their web stuff through those? Obviously they could get attacked as well, but perhaps it would take whoever is attacking some time or they'd lose some interest.

                                1 Reply Last reply Reply Quote 0
                                • syko24S
                                  syko24
                                  last edited by

                                  Voip.ms website is up currently if you need to make changes.

                                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                                  • JaredBuschJ
                                    JaredBusch @syko24
                                    last edited by

                                    @syko24 said in Is VOIP.MS down?:

                                    Voip.ms website is up currently if you need to make changes.

                                    I got a copy of the bill yesterday at one point. Already started the port out process.

                                    I also set failover on all numbers. So hopefully if only the link to the PBX fails, they can still reroute calls. But not expecting much.

                                    Because inbound calls were not even seemingly hit their system yesterday at times.

                                    1 1 Reply Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch
                                      last edited by

                                      Claimed as a malicious attack on Twitter. Almost certainly is based on what has been happening.

                                      https://twitter.com/revil92457183/status/1439275794942005253?s=21

                                      12269533-3349-4947-A505-C07D20C6870F.jpeg

                                      1 Reply Last reply Reply Quote 0
                                      • 1
                                        1337 @JaredBusch
                                        last edited by 1337

                                        @jaredbusch said in Is VOIP.MS down?:

                                        Already started the port out process.

                                        What does that mean Jared? That you're moving (porting) the numbers to another provider?

                                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                                        • JaredBuschJ
                                          JaredBusch @1337
                                          last edited by

                                          @pete-s said in Is VOIP.MS down?:

                                          @jaredbusch said in Is VOIP.MS down?:

                                          Already started the port out process.

                                          What does that mean Jared? That you're moving (porting) the numbers to another provider?

                                          Yes. This outage is not the reason, but it did accelerate the timeline.

                                          This was the last client that I active support day to day that used VoIP.ms as their primary provider. It was previously planned to migrate in October after another project was completed.

                                          hobbit666H syko24S 2 Replies Last reply Reply Quote 1
                                          • hobbit666H
                                            hobbit666 @JaredBusch
                                            last edited by

                                            @jaredbusch what you moving to?

                                            JaredBuschJ 1 Reply Last reply Reply Quote 0
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