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    Nextcloud - how to restore many deleted files

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    • M
      Mario Jakovina
      last edited by Mario Jakovina

      We recenly switched from Dropbox to Nextcloud (ca. 30 users).
      Some user today accidentally deleted many files and folders (from group folders in Nextcloud).
      We see deleted files/folders in "Deleted files" sections, but we can only select individual files/folders, or select all files for restoration.
      We want to retore files deleted today (or today, after time hh:mm)

      Question: Is there a way to simply restore many files at once in Nextcloud (but not entire history of deleted files)?

      Dropbox have tool to "Rollback" to certain point in time, but I don't see similar option in Nextcloud.
      So far we can only select individual files/folders, but it will take a lot of time.

      M 1 Reply Last reply Reply Quote 0
      • DustinB3403D
        DustinB3403
        last edited by

        I don't believe there is a mass restore function. You'll likely need to do something like this through the cli.

        https://help.nextcloud.com/t/mass-restore-files-from-recent-version-or-find-all-files-with-0-length/78741

        M scottalanmillerS 2 Replies Last reply Reply Quote 1
        • M
          Mario Jakovina @DustinB3403
          last edited by

          @DustinB3403 Thank you.
          I must say that I am a bit disappointed with Nextcloud. This should be normal feature.
          We already had few serious issues with it (bugs with mainstream Intel GPU never solved etc.) but we switched to it due to pricing advantage.
          However, I can't say it is as reliable as Dropbox, so far.

          J JaredBuschJ scottalanmillerS 3 Replies Last reply Reply Quote 0
          • J
            JasGot @Mario Jakovina
            last edited by

            @Mario-Jakovina said in Nextcloud - how to restore many deleted files:

            @DustinB3403 Thank you.
            I must say that I am a bit disappointed with Nextcloud. This should be normal feature.
            We already had few serious issues with it (bugs with mainstream Intel GPU never solved etc.) but we switched to it due to pricing advantage.
            However, I can't say it is as reliable as Dropbox, so far.

            What does Nextcloud cost?

            M scottalanmillerS 2 Replies Last reply Reply Quote 0
            • M
              Mario Jakovina @JasGot
              last edited by

              @JasGot It's free (FOSS). We are just paying for hosting it.

              J 1 Reply Last reply Reply Quote 0
              • J
                JasGot @Mario Jakovina
                last edited by

                @Mario-Jakovina said in Nextcloud - how to restore many deleted files:

                @JasGot It's free (FOSS). We are just paying for hosting it.

                @Mario-Jakovina said in Nextcloud - how to restore many deleted files:

                but we switched to it due to pricing advantage.

                right......

                M 1 Reply Last reply Reply Quote 0
                • M
                  Mario Jakovina @JasGot
                  last edited by

                  @JasGot Are you trying to say something I don't get or what?

                  J 1 Reply Last reply Reply Quote 0
                  • J
                    JasGot @Mario Jakovina
                    last edited by

                    @Mario-Jakovina said in Nextcloud - how to restore many deleted files:

                    @JasGot Are you trying to say something I don't get or what?

                    It's a free product with paid support available that you are not using. Keep your demands and expectations in check. You'll experience less stress.

                    M 1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch @Mario Jakovina
                      last edited by

                      @Mario-Jakovina said in Nextcloud - how to restore many deleted files:

                      We already had few serious issues with it (bugs with mainstream Intel GPU never solved etc.)

                      WTF

                      M 1 Reply Last reply Reply Quote 0
                      • M
                        Mario Jakovina @JasGot
                        last edited by

                        @JasGot said in Nextcloud - how to restore many deleted files:

                        @Mario-Jakovina said in Nextcloud - how to restore many deleted files:

                        @JasGot Are you trying to say something I don't get or what?

                        It's a free product with paid support available that you are not using. Keep your demands and expectations in check. You'll experience less stress.

                        "Basic" paid official support would cost us more then Dropbox, and it still would not solve this problem with missing feature.
                        I don't think that being FOSS is excuse for missing this feature.

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • M
                          Mario Jakovina @JaredBusch
                          last edited by

                          @JaredBusch said in Nextcloud - how to restore many deleted files:

                          @Mario-Jakovina said in Nextcloud - how to restore many deleted files:

                          We already had few serious issues with it (bugs with mainstream Intel GPU never solved etc.)

                          WTF

                          We had issue with Windows client not working on Intel UHD620 GPU. Bug was reported in 11/2018 on Github, and was marked as "Closed" with comment "this is clearly something deep in Qt or the drivers, nothing much we can do about it. Closing it at last." after 2 years
                          https://github.com/nextcloud/desktop/issues/896#issuecomment-727836778

                          1 Reply Last reply Reply Quote 0
                          • M
                            Mario Jakovina
                            last edited by

                            Does anyone here offers support for Nextcloud or some kind of managed Nextcloud servers?
                            (yesterday we solved this problem manually so I am asking for future, not for this problem specifically)

                            J scottalanmillerS 2 Replies Last reply Reply Quote 0
                            • J
                              JasGot @Mario Jakovina
                              last edited by JasGot

                              @Mario-Jakovina said in Nextcloud - how to restore many deleted files:

                              Does anyone here offers support for Nextcloud or some kind of managed Nextcloud servers?
                              (yesterday we solved this problem manually so I am asking for future, not for this problem specifically)

                              Are you looking for someone who can offer support that includes a Bulk Recovery option?

                              1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @Mario Jakovina
                                last edited by

                                @Mario-Jakovina said in Nextcloud - how to restore many deleted files:

                                We already had few serious issues with it (bugs with mainstream Intel GPU never solved etc.) but we switched to it due to pricing advantage.

                                How is NC interacting with the GPU at all? That's very strange. You have this in a VM, right?

                                M 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @DustinB3403
                                  last edited by

                                  @DustinB3403 said in Nextcloud - how to restore many deleted files:

                                  I don't believe there is a mass restore function. You'll likely need to do something like this through the cli.

                                  https://help.nextcloud.com/t/mass-restore-files-from-recent-version-or-find-all-files-with-0-length/78741

                                  Google doesn't have that, either. We had customers learn that the hard way!

                                  1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @JasGot
                                    last edited by

                                    @JasGot said in Nextcloud - how to restore many deleted files:

                                    @Mario-Jakovina said in Nextcloud - how to restore many deleted files:

                                    @DustinB3403 Thank you.
                                    I must say that I am a bit disappointed with Nextcloud. This should be normal feature.
                                    We already had few serious issues with it (bugs with mainstream Intel GPU never solved etc.) but we switched to it due to pricing advantage.
                                    However, I can't say it is as reliable as Dropbox, so far.

                                    What does Nextcloud cost?

                                    Totally free. We run it here, too.

                                    J 1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @Mario Jakovina
                                      last edited by

                                      @Mario-Jakovina said in Nextcloud - how to restore many deleted files:

                                      I don't think that being FOSS is excuse for missing this feature.

                                      Who HAS this feature? The biggest player on the market doesn't have it.

                                      You can always restore from backup as a means to something like this. I think that that is the intended way back. That's something that big closed source players lack.

                                      DustinB3403D M 2 Replies Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @Mario Jakovina
                                        last edited by

                                        @Mario-Jakovina said in Nextcloud - how to restore many deleted files:

                                        Does anyone here offers support for Nextcloud or some kind of managed Nextcloud servers?
                                        (yesterday we solved this problem manually so I am asking for future, not for this problem specifically)

                                        Yup, NTG definitely does that. We've been supporting NextCloud for a long time. I'm sure Bundy does as well.

                                        1 Reply Last reply Reply Quote 0
                                        • DustinB3403D
                                          DustinB3403 @scottalanmiller
                                          last edited by

                                          @scottalanmiller I'm pretty sure Dropbox, MS etc all have a "select all and recover" type option.

                                          I'd have to look again but I'm pretty sure this is a feature.

                                          scottalanmillerS 2 Replies Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @DustinB3403
                                            last edited by

                                            @DustinB3403 said in Nextcloud - how to restore many deleted files:

                                            @scottalanmiller I'm pretty sure Dropbox, MS etc all have a "select all and recover" type option.

                                            I'd have to look again but I'm pretty sure this is a feature.

                                            MS does not. We had MS lose data and they have no recovery mechanism at all. DropBox might.

                                            JaredBuschJ DustinB3403D 2 Replies Last reply Reply Quote 0
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