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    I guess Skyetel doesn't want business

    Scheduled Pinned Locked Moved IT Discussion
    skyetel
    115 Posts 16 Posters 12.6k Views
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    • scottalanmillerS
      scottalanmiller @JaredBusch
      last edited by

      @JaredBusch said in I guess Skyetel doesn't want business:

      Or, simply not lock the cell phone number out form ever being used again.

      That would certainly help, a lot.

      1 Reply Last reply Reply Quote 1
      • SkyetelS
        Skyetel
        last edited by

        Hey Guys,

        We’re going to be reviewing this first thing on Monday. @JaredBusch had a strong argument about Microsoft in his email.

        I can say that we will be removing the 1 cell phone number per account limit and allowing a certain number of new accounts per month instead (so you can create 5 or so accounts per month before our system stops you). We’re also going to be reviewing the credit card idea but that may take more time.

        I’ll update you all once we have a new policy in place and it’s deployed.

        1 Reply Last reply Reply Quote 8
        • scottalanmillerS
          scottalanmiller
          last edited by

          That's awesome!!

          1 Reply Last reply Reply Quote 2
          • DashrenderD
            Dashrender
            last edited by

            That's great news!

            1 Reply Last reply Reply Quote 1
            • DashrenderD
              Dashrender
              last edited by

              MS is even better than just allowing you to create multiple accounts under the same phone number, it allows you to use the same phone number for two factor authentication.

              I have a personal O365 account, and my office based MS account - I have TFA on both... but only one cell phone - luckily it worked.

              Yeah yeah yeah... I should be using the OTP app instead.

              travisdh1T 1 Reply Last reply Reply Quote 0
              • travisdh1T
                travisdh1 @Dashrender
                last edited by

                @Dashrender said in I guess Skyetel doesn't want business:

                Yeah yeah yeah... I should be using the OTP app instead.

                This. At least you know it.

                1 Reply Last reply Reply Quote 0
                • SkyetelS
                  Skyetel
                  last edited by Skyetel

                  Hey Guys,

                  Behold our new sign up page!

                  Screen Shot 2019-07-09 at 8.44.30 AM.png

                  From the feedback here, we made the following changes:

                  1. You can now re-use your mobile number on 5 new accounts per month (so go nuts @JaredBusch )
                  2. The new field "Direct Contact Number" serves as the direct phone number for the customer; this is the number we call if there is a fraud event or a porting emergency. (so please make it a real phone number)
                  3. We made it prettier 🙂

                  Thanks for everyone's feedback - feel free to take it out for a spin!

                  C scottalanmillerS DustinB3403D 3 Replies Last reply Reply Quote 6
                  • C
                    Curtis @Skyetel
                    last edited by

                    @Skyetel Nice work

                    @JaredBusch seems like the title needs to be changed 😉

                    1 Reply Last reply Reply Quote 1
                    • scottalanmillerS
                      scottalanmiller @Skyetel
                      last edited by

                      @Skyetel Awesome!

                      1 Reply Last reply Reply Quote 1
                      • DustinB3403D
                        DustinB3403 @Skyetel
                        last edited by

                        @Skyetel are you kidding I need a password, bah1111

                        1 Reply Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch
                          last edited by

                          Looks awesome. I’ll be signing up a client today.

                          1 Reply Last reply Reply Quote 1
                          • JaredBuschJ
                            JaredBusch
                            last edited by

                            @Skyetel you should put the note that it needs to be an 11 digit number there before I hit submit..

                            892b9e87-3ba9-4d89-b255-d26a0e590bb0-image.png

                            2bd56db2-1abe-4d65-8de4-c096d34e17f0-image.png

                            1 Reply Last reply Reply Quote 0
                            • JaredBuschJ
                              JaredBusch
                              last edited by

                              Same for the SMS.
                              e5b2b3ba-c00b-4c07-82c5-153fb86b49fd-image.png
                              f762b9b4-6dfb-49b9-b00f-3e008fa3837c-image.png

                              3212419a-a342-4cce-bdc3-5132159428af-image.png

                              Works though, once added.
                              340bfaeb-c5cf-4e71-a89f-1375e4873015-image.png

                              1 Reply Last reply Reply Quote 0
                              • DustinB3403D
                                DustinB3403
                                last edited by

                                @JaredBusch put in a 1

                                JaredBuschJ 1 Reply Last reply Reply Quote 0
                                • JaredBuschJ
                                  JaredBusch
                                  last edited by

                                  Same issue on the Company info screen.

                                  fc57719a-e428-43de-9d44-6474ea7f7c3b-image.png

                                  1 Reply Last reply Reply Quote 0
                                  • JaredBuschJ
                                    JaredBusch @DustinB3403
                                    last edited by

                                    @DustinB3403 said in I guess Skyetel doesn't want business:

                                    @JaredBusch put in a 1

                                    The point is that it is not intuitive that the 1 is needed. Especially as Skyetel only does US numbers right now.

                                    Also, you only need a single ` for an inline code highlight, not 3.
                                    846edced-774a-469c-ad72-8a7844d40c0d-image.png

                                    DustinB3403D 2 Replies Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch
                                      last edited by

                                      I think this is the same as before? So I assume the number port in process is what was updated for that process.
                                      9f3592b7-b497-41d8-972c-f8f2ce05db37-image.png

                                      SkyetelS 1 Reply Last reply Reply Quote 0
                                      • JaredBuschJ
                                        JaredBusch
                                        last edited by

                                        I'll be calling

                                        7ecc2076-0ce5-47df-84bf-27299e07a9ff-image.png

                                        SkyetelS 1 Reply Last reply Reply Quote 0
                                        • JaredBuschJ
                                          JaredBusch
                                          last edited by

                                          Account was created, just the error after clicking finish.
                                          Manually wnet to the sign in screen and was able to sign in.

                                          d14d95a0-67ce-4c5f-b136-fb550b6dad61-image.png

                                          1 Reply Last reply Reply Quote 0
                                          • JaredBuschJ
                                            JaredBusch
                                            last edited by

                                            but no payment method added to the account.
                                            7f6aed1f-01f8-49e1-b33a-3da156bfeca2-image.png

                                            SkyetelS 1 Reply Last reply Reply Quote 0
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