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    Windows 10 Defender Won't Start After Malware or Ransomware

    Scheduled Pinned Locked Moved IT Discussion
    defenderanti-viruswindowswindows 10malwareransomware
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    • travisdh1T
      travisdh1 @scottalanmiller
      last edited by

      @scottalanmiller That must've been a real PITA to figure out.

      scottalanmillerS 1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller @travisdh1
        last edited by

        @travisdh1 said in Windows 10 Defender Won't Start After Malware or Ransomware:

        @scottalanmiller That must've been a real PITA to figure out.

        Just a wee bit.

        1 Reply Last reply Reply Quote 0
        • PhlipElderP
          PhlipElder @scottalanmiller
          last edited by

          @scottalanmiller The aside that once owned the machine should be flattened that's good info. 🙂

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @PhlipElder
            last edited by

            @PhlipElder yeah.

            DashrenderD 1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @scottalanmiller
              last edited by

              @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

              @PhlipElder yeah.

              Why are you fixing it instead of rebuilding it?

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @Dashrender
                last edited by

                @Dashrender said in Windows 10 Defender Won't Start After Malware or Ransomware:

                @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                @PhlipElder yeah.

                Why are you fixing it instead of rebuilding it?

                Because we have to.

                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  Most of the restart issues appear to be from Sophos, not ransomware.

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    But if you want a long analysis, we did the numbers and because there is no fear of data theft, and only of system down time, the decision to fix, rather than replace, the environment was paid. It's purely a manufacturing situation and the only financial impact is to the ability to manufacture. Rebuilding would have impacted that more.

                    1 Reply Last reply Reply Quote 0
                    • DustinB3403D
                      DustinB3403
                      last edited by

                      I would think that Windows 10 Defender should continue working during and after malware or ransomware. Rather than just giving up and not operating. . . lol.

                      Also I highly recommend Cybereason RansomFree

                      scottalanmillerS DanpD 2 Replies Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @DustinB3403
                        last edited by

                        @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                        I would think that Windows 10 Defender should continue working during and after malware or ransomware. Rather than just giving up and not operating.

                        No application keeps working once it has been disabled.

                        DustinB3403D 1 Reply Last reply Reply Quote 0
                        • DustinB3403D
                          DustinB3403 @scottalanmiller
                          last edited by

                          @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                          @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                          I would think that Windows 10 Defender should continue working during and after malware or ransomware. Rather than just giving up and not operating.

                          No application keeps working once it has been disabled.

                          Nothing on the computer works if Defender is disabled? I've not seen that before.

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @DustinB3403
                            last edited by

                            @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                            @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                            @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                            I would think that Windows 10 Defender should continue working during and after malware or ransomware. Rather than just giving up and not operating.

                            No application keeps working once it has been disabled.

                            Nothing on the computer works if Defender is disabled? I've not seen that before.

                            "Application" is the antecedent. Not "Defender."

                            DashrenderD 1 Reply Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender @scottalanmiller
                              last edited by

                              @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                              @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                              @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                              @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                              I would think that Windows 10 Defender should continue working during and after malware or ransomware. Rather than just giving up and not operating.

                              No application keeps working once it has been disabled.

                              Nothing on the computer works if Defender is disabled? I've not seen that before.

                              "Application" is the antecedent. Not "Defender."

                              i.e. the ransomware disabled Defender

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @Dashrender
                                last edited by

                                @Dashrender said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                I would think that Windows 10 Defender should continue working during and after malware or ransomware. Rather than just giving up and not operating.

                                No application keeps working once it has been disabled.

                                Nothing on the computer works if Defender is disabled? I've not seen that before.

                                "Application" is the antecedent. Not "Defender."

                                i.e. the ransomware disabled Defender

                                Or Sophos did. Hard to tell. We saw the same disablement where there was no infection.

                                dbeatoD 1 Reply Last reply Reply Quote 0
                                • DanpD
                                  Danp @DustinB3403
                                  last edited by

                                  @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                  Also I highly recommend Cybereason RansomFree

                                  Product is no longer developed or supported.

                                  RojoLocoR 1 Reply Last reply Reply Quote 0
                                  • dbeatoD
                                    dbeato @scottalanmiller
                                    last edited by

                                    @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                    @Dashrender said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                    @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                    @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                    @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                    @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                    I would think that Windows 10 Defender should continue working during and after malware or ransomware. Rather than just giving up and not operating.

                                    No application keeps working once it has been disabled.

                                    Nothing on the computer works if Defender is disabled? I've not seen that before.

                                    "Application" is the antecedent. Not "Defender."

                                    i.e. the ransomware disabled Defender

                                    Or Sophos did. Hard to tell. We saw the same disablement where there was no infection.

                                    What version of Sophos? and did it have Intercept X?

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @dbeato
                                      last edited by

                                      @dbeato said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                      @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                      @Dashrender said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                      @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                      @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                      @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                      @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                      I would think that Windows 10 Defender should continue working during and after malware or ransomware. Rather than just giving up and not operating.

                                      No application keeps working once it has been disabled.

                                      Nothing on the computer works if Defender is disabled? I've not seen that before.

                                      "Application" is the antecedent. Not "Defender."

                                      i.e. the ransomware disabled Defender

                                      Or Sophos did. Hard to tell. We saw the same disablement where there was no infection.

                                      What version of Sophos? and did it have Intercept X?

                                      Didn't check, but probably older. We were just removing it.

                                      dbeatoD 1 Reply Last reply Reply Quote 0
                                      • RojoLocoR
                                        RojoLoco @Danp
                                        last edited by

                                        @Danp said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                        @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                        Also I highly recommend Cybereason RansomFree

                                        Product is no longer developed or supported.

                                        My installs keep getting updates... Got any confirmation of this?

                                        black3dynamiteB DanpD 2 Replies Last reply Reply Quote 0
                                        • black3dynamiteB
                                          black3dynamite @RojoLoco
                                          last edited by

                                          @RojoLoco said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                          @Danp said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                          @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                          Also I highly recommend Cybereason RansomFree

                                          Product is no longer developed or supported.

                                          My installs keep getting updates... Got any confirmation of this?

                                          https://www.cybereason.com/hubfs/ransomfree-EOL-message.pdf

                                          1 Reply Last reply Reply Quote 1
                                          • DanpD
                                            Danp @RojoLoco
                                            last edited by

                                            @RojoLoco Click the link and read for yourself. Also this -- https://www.cybereason.com/hubfs/ransomfree-EOL-message.pdf

                                            RojoLocoR 1 Reply Last reply Reply Quote 3
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