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    Sangoma Linux and mondo archive

    Scheduled Pinned Locked Moved IT Discussion
    freepbxlinuxcentoscentos 7sangoma linux 7disaster recoverybackup
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    • DustinB3403D
      DustinB3403 @NashBrydges
      last edited by

      @nashbrydges use any solution that works for your provider or hypervisor.

      NashBrydgesN 1 Reply Last reply Reply Quote 0
      • NashBrydgesN
        NashBrydges @DustinB3403
        last edited by

        @dustinb3403 said in Sangoma Linux and mondo archive:

        @nashbrydges use any solution that works for your provider or hypervisor.

        Thanks, yeah that makes obvious sense, but the question is related to on-premises physical box FreePBX installs. I have a couple clients with Sangoma FreePBX appliances (no HA) so it's for these specific use-cases that I was asking about.

        JaredBuschJ DustinB3403D scottalanmillerS 4 Replies Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch @NashBrydges
          last edited by

          @nashbrydges said in Sangoma Linux and mondo archive:

          @dustinb3403 said in Sangoma Linux and mondo archive:

          @nashbrydges use any solution that works for your provider or hypervisor.

          Thanks, yeah that makes obvious sense, but the question is related to on-premises physical box FreePBX installs. I have a couple clients with Sangoma FreePBX appliances (no HA) so it's for these specific use-cases that I was asking about.

          I do not have any physical systems

          1 Reply Last reply Reply Quote 2
          • DustinB3403D
            DustinB3403 @NashBrydges
            last edited by DustinB3403

            @nashbrydges said in Sangoma Linux and mondo archive:

            @dustinb3403 said in Sangoma Linux and mondo archive:

            @nashbrydges use any solution that works for your provider or hypervisor.

            Thanks, yeah that makes obvious sense, but the question is related to on-premises physical box FreePBX installs. I have a couple clients with Sangoma FreePBX appliances (no HA) so it's for these specific use-cases that I was asking about.

            As previously discussed, your phone system shouldn't be physically installed... As it's usually critically important.

            NashBrydgesN 1 Reply Last reply Reply Quote 0
            • DustinB3403D
              DustinB3403 @NashBrydges
              last edited by

              @nashbrydges said in Sangoma Linux and mondo archive:

              @dustinb3403 said in Sangoma Linux and mondo archive:

              @nashbrydges use any solution that works for your provider or hypervisor.

              Thanks, yeah that makes obvious sense, but the question is related to on-premises physical box FreePBX installs. I have a couple clients with Sangoma FreePBX appliances (no HA) so it's for these specific use-cases that I was asking about.

              So they opted to purchase an appliance from Sangoma like the ones here

              In a case like that I would ask Sangoma what they would recommend. . .

              1 Reply Last reply Reply Quote 0
              • JaredBuschJ
                JaredBusch
                last edited by

                The native back up solution does work but takes more than just click click click to set up.

                1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch
                  last edited by

                  It’s also a bunch of individual pieces and some things have to be added manually but once finally all set up it can give you a valid back up

                  1 Reply Last reply Reply Quote 0
                  • DustinB3403D
                    DustinB3403
                    last edited by

                    @JaredBusch do you know if the Sangoma backup utilities allow the system to get restore to anything, anywhere. Or do they require a working appliance to restore too?

                    1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch
                      last edited by

                      I’ve specifically never seen the appliance back up I assume it is actually a little bit better or something. I was strictly referencing the free PBX back up Monterey which is all that the Sangoma system is

                      DustinB3403D 1 Reply Last reply Reply Quote 0
                      • DustinB3403D
                        DustinB3403 @JaredBusch
                        last edited by

                        @jaredbusch Ah. Well thanks for being honest.

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @NashBrydges
                          last edited by

                          @nashbrydges said in Sangoma Linux and mondo archive:

                          If you're running on Vultr or other VPS I assume you're using their backup options but for anyone running an on-premises physical box, what's your recommendation? Has anyone ever used something like Veeam Agent for Linux? Is that even a viable option?

                          I use Vultr and Vultr's snaps, yes.

                          Yes, Veeam Agent for Linux is absolutely a viable option.

                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @NashBrydges
                            last edited by

                            @nashbrydges said in Sangoma Linux and mondo archive:

                            @dustinb3403 said in Sangoma Linux and mondo archive:

                            @nashbrydges use any solution that works for your provider or hypervisor.

                            Thanks, yeah that makes obvious sense, but the question is related to on-premises physical box FreePBX installs. I have a couple clients with Sangoma FreePBX appliances (no HA) so it's for these specific use-cases that I was asking about.

                            Honestly, and I have clients who've done this, the first thing we do is get them off of the physical boxes. If it's important enough to want to run, it's important enough to run well. The physical boxes just make everything more fragile and difficult, especially when it comes to backups and restores. While I understand some people might deploy this way, we always approach this as "fix it" rather than "live with it".

                            NashBrydgesN 1 Reply Last reply Reply Quote 0
                            • JaredBuschJ
                              JaredBusch @scottalanmiller
                              last edited by

                              @scottalanmiller said in Sangoma Linux and mondo archive:

                              @nashbrydges said in Sangoma Linux and mondo archive:

                              If you're running on Vultr or other VPS I assume you're using their backup options but for anyone running an on-premises physical box, what's your recommendation? Has anyone ever used something like Veeam Agent for Linux? Is that even a viable option?

                              Yes, Veeam Agent for Linux is absolutely a viable option.

                              Assuming that it works on CentOS 7.5, then yes it should work great.

                              1 Reply Last reply Reply Quote 0
                              • NashBrydgesN
                                NashBrydges @DustinB3403
                                last edited by

                                @dustinb3403 said in Sangoma Linux and mondo archive:

                                @nashbrydges said in Sangoma Linux and mondo archive:

                                @dustinb3403 said in Sangoma Linux and mondo archive:

                                @nashbrydges use any solution that works for your provider or hypervisor.

                                Thanks, yeah that makes obvious sense, but the question is related to on-premises physical box FreePBX installs. I have a couple clients with Sangoma FreePBX appliances (no HA) so it's for these specific use-cases that I was asking about.

                                As previously discussed, your phone system shouldn't be physically installed... As it's usually critically important.

                                I think we all agree on this one. You won't get any argument from me. Only clients that have physical installs are those where I've taken over from another support group.

                                scottalanmillerS 1 Reply Last reply Reply Quote 0
                                • NashBrydgesN
                                  NashBrydges @scottalanmiller
                                  last edited by

                                  @scottalanmiller said in Sangoma Linux and mondo archive:

                                  @nashbrydges said in Sangoma Linux and mondo archive:

                                  @dustinb3403 said in Sangoma Linux and mondo archive:

                                  @nashbrydges use any solution that works for your provider or hypervisor.

                                  Thanks, yeah that makes obvious sense, but the question is related to on-premises physical box FreePBX installs. I have a couple clients with Sangoma FreePBX appliances (no HA) so it's for these specific use-cases that I was asking about.

                                  Honestly, and I have clients who've done this, the first thing we do is get them off of the physical boxes. If it's important enough to want to run, it's important enough to run well. The physical boxes just make everything more fragile and difficult, especially when it comes to backups and restores. While I understand some people might deploy this way, we always approach this as "fix it" rather than "live with it".

                                  Again, no argument from me on this.

                                  1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @NashBrydges
                                    last edited by

                                    @nashbrydges said in Sangoma Linux and mondo archive:

                                    @dustinb3403 said in Sangoma Linux and mondo archive:

                                    @nashbrydges said in Sangoma Linux and mondo archive:

                                    @dustinb3403 said in Sangoma Linux and mondo archive:

                                    @nashbrydges use any solution that works for your provider or hypervisor.

                                    Thanks, yeah that makes obvious sense, but the question is related to on-premises physical box FreePBX installs. I have a couple clients with Sangoma FreePBX appliances (no HA) so it's for these specific use-cases that I was asking about.

                                    As previously discussed, your phone system shouldn't be physically installed... As it's usually critically important.

                                    I think we all agree on this one. You won't get any argument from me. Only clients that have physical installs are those where I've taken over from another support group.

                                    Understood. Even in those cases, we move them off as quickly as we can. Most just move, since for most, the cost is zero.

                                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in Sangoma Linux and mondo archive:

                                      @nashbrydges said in Sangoma Linux and mondo archive:

                                      @dustinb3403 said in Sangoma Linux and mondo archive:

                                      @nashbrydges said in Sangoma Linux and mondo archive:

                                      @dustinb3403 said in Sangoma Linux and mondo archive:

                                      @nashbrydges use any solution that works for your provider or hypervisor.

                                      Thanks, yeah that makes obvious sense, but the question is related to on-premises physical box FreePBX installs. I have a couple clients with Sangoma FreePBX appliances (no HA) so it's for these specific use-cases that I was asking about.

                                      As previously discussed, your phone system shouldn't be physically installed... As it's usually critically important.

                                      I think we all agree on this one. You won't get any argument from me. Only clients that have physical installs are those where I've taken over from another support group.

                                      Understood. Even in those cases, we move them off as quickly as we can. Most just move, since for most, the cost is zero.

                                      What you don’t charge for labor?

                                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @JaredBusch
                                        last edited by

                                        @jaredbusch said in Sangoma Linux and mondo archive:

                                        @scottalanmiller said in Sangoma Linux and mondo archive:

                                        @nashbrydges said in Sangoma Linux and mondo archive:

                                        @dustinb3403 said in Sangoma Linux and mondo archive:

                                        @nashbrydges said in Sangoma Linux and mondo archive:

                                        @dustinb3403 said in Sangoma Linux and mondo archive:

                                        @nashbrydges use any solution that works for your provider or hypervisor.

                                        Thanks, yeah that makes obvious sense, but the question is related to on-premises physical box FreePBX installs. I have a couple clients with Sangoma FreePBX appliances (no HA) so it's for these specific use-cases that I was asking about.

                                        As previously discussed, your phone system shouldn't be physically installed... As it's usually critically important.

                                        I think we all agree on this one. You won't get any argument from me. Only clients that have physical installs are those where I've taken over from another support group.

                                        Understood. Even in those cases, we move them off as quickly as we can. Most just move, since for most, the cost is zero.

                                        What you don’t charge for labor?

                                        Often, no. We often do flat rate support, and honestly, it's generally worth us investing the time to move them from physical to VMs because of the flat rate. Having the system be stable and working and recoverable is so strongly in our interest that it's worth us paying for it. Because being on physical, the company suffers the unnecessary downtime and hardware costs, but we suffer the unnecessary labour costs.

                                        1 Reply Last reply Reply Quote 0
                                        • J
                                          jnaugle @DustinB3403
                                          last edited by

                                          @dustinb3403 the reason I am on a physical box is that the company uses a PRI circuit so to run on a VM this will not function at least that I know of.

                                          scottalanmillerS 2 Replies Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @jnaugle
                                            last edited by

                                            @jnaugle said in Sangoma Linux and mondo archive:

                                            @dustinb3403 the reason I am on a physical box is that the company uses a PRI circuit so to run on a VM this will not function at least that I know of.

                                            The way that is normally suggested to handle that, and we are aware of this as it is very common, is to have a PRI to SIP gateway and only SIP on your network. The hardware translation for PRI to SIP should not be in the PBX, but on the network edge and only do that one task.

                                            1 Reply Last reply Reply Quote 0
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