Outlook 2016 Cannot Open Because of Set of Folders
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Getting this, has anyone seen it?
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@scottalanmiller Any profile Crash for the Outlook tried with the new Outlook Profile ?
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Hold Ctrl and launch Outlook.
If this doesn't work, create a new Outlook profile from within the control panel.
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Can you open it with "outlook.exe /safe"?
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Usually a corrupt OST or PST file. I just usually create a new profile, then delete the old one
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@kelly said in Outlook Cannot Open Because of Set of Folders:
Can you open it with "outlook.exe /safe"?
Nope
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@jt1001001 said in Outlook Cannot Open Because of Set of Folders:
Usually a corrupt OST or PST file. I just usually create a new profile, then delete the old one
I've found a lot of them, doing repairs and seeing if that helps.
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size of ost/pst very large ? I heard that above 50 GB it stops receiving or another program locking it, like Skype for Business.
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Usually creating a new Outlook profile fixes things.
Long term fix is of course using something other than Outlook.
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@emad-r said in Outlook Cannot Open Because of Set of Folders:
size of ost/pst very large ? I heard that above 50 GB it stops receiving or another program locking it, like Skype for Business.
Large but nothing like that size. Largest was 14GB.
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@tim_g said in Outlook Cannot Open Because of Set of Folders:
Usually creating a new Outlook profile fixes things.
Long term fix is of course using something other than Outlook.
No kidding.
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Is this Office 2013 or 2016? If so it should not be creating PSTs unless it is a POP account. It has been now OST only.
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@dbeato said in Outlook Cannot Open Because of Set of Folders:
Is this Office 2013 or 2016? If so it should not be creating PSTs unless it is a POP account. It has been now OST only.
I always prefer PST for average user, it is very easy to handle and restore.
OST needs exporting to PST as backup and that is not very straight forward.I know you lose online features with PST, but for those you can use the web client.
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@tim_g said in Outlook Cannot Open Because of Set of Folders:
Usually creating a new Outlook profile fixes things.
No luck, same error with a new profile.
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@scottalanmiller said in Outlook Cannot Open Because of Set of Folders:
@tim_g said in Outlook Cannot Open Because of Set of Folders:
Usually creating a new Outlook profile fixes things.
No luck, same error with a new profile.
Repair Office install ?
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@tim_g said in Outlook 2016 Cannot Open Because of Set of Folders:
Usually creating a new Outlook profile fixes things.
Long term fix is of course using something other than Outlook.
I hope you dont mean Mozilla Thunderbird, I use it for my personal 3 accounts, and I like the fact that it works with the extra 2 factor security, but it is slow and flaky, sometimes I need to send and double check, and send again.
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@scottalanmiller said in Outlook 2016 Cannot Open Because of Set of Folders:
@tim_g said in Outlook Cannot Open Because of Set of Folders:
Usually creating a new Outlook profile fixes things.
No luck, same error with a new profile.
Check that Outlook is not opened in the background still under processes.
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@emad-r said in Outlook Cannot Open Because of Set of Folders:
@scottalanmiller said in Outlook Cannot Open Because of Set of Folders:
@tim_g said in Outlook Cannot Open Because of Set of Folders:
Usually creating a new Outlook profile fixes things.
No luck, same error with a new profile.
Repair Office install ?
Trying, user still has some things open.
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@emad-r said in Outlook 2016 Cannot Open Because of Set of Folders:
@tim_g said in Outlook 2016 Cannot Open Because of Set of Folders:
Usually creating a new Outlook profile fixes things.
Long term fix is of course using something other than Outlook.
I hope you dont mean Mozilla Thunderbird, I use it for my personal 3 accounts, and I like the fact that it works with the extra 2 factor security, but it is slow and flaky, sometimes I need to send and double check, and send again.
Still better than Outlook.
But in reality, why use an email client with Exchange?
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@scottalanmiller said in Outlook 2016 Cannot Open Because of Set of Folders:
@emad-r said in Outlook 2016 Cannot Open Because of Set of Folders:
@tim_g said in Outlook 2016 Cannot Open Because of Set of Folders:
Usually creating a new Outlook profile fixes things.
Long term fix is of course using something other than Outlook.
I hope you dont mean Mozilla Thunderbird, I use it for my personal 3 accounts, and I like the fact that it works with the extra 2 factor security, but it is slow and flaky, sometimes I need to send and double check, and send again.
Still better than Outlook.
But in reality, why use an email client with Exchange?
OWA gets flaky too if you leave it open for a while. I've seen this with users who have large amounts of email.
Still, users prefer the Outlook app vs OWA.
