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    Hyper-V uptime mismatch

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    • ObsolesceO
      Obsolesce @DustinB3403
      last edited by Obsolesce

      @dustinb3403 said in Hyper-V uptime mismatch:

      @thwr said in Hyper-V uptime mismatch:

      @tim_g said in Hyper-V uptime mismatch:

      @jaredbusch said in Hyper-V uptime mismatch:

      Client has a Hyper-V system, but the Hyper-V Manager shows the guest uptime as 3 hours while the guest shows an uptime of 15 days (last time I rebooted it).

      Any ideas?

      0_1516052232041_c3f5dafb-2b3f-4a7e-bc82-ac0b5baf824b-image.png

      Didn't read any replies yet so may have been mentioned... if a VM is put into a saved state, Hyper-V resets the uptime counter, but the OS has no idea it went "down". Because technically, it didn't. It was paused. So from Hyper-V's view, it was off.

      Which it is, from a technical point of view.

      No it's not. The VM never stops working, it's simply paused, active connections to the VM are paused etc. It's not a shutdown and start or a hard stop.

      It's just a flaw in the backup/hyper-v mechanism. Backups shouldn't reset uptime counters for VM's.

      There's no flaw. It's working as designed.

      Hyper-V sees this: VM is not running

      Guest OS sees this: Nothing happened. I never stopped running. (the whole point of paused/saved state... running memory gets saved)

      DustinB3403D 1 Reply Last reply Reply Quote 1
      • DustinB3403D
        DustinB3403
        last edited by

        The technicality of it is, a paused VM doesn't equate to being an off or restarted VM, because the VM can track these changes, shutdown, power up, reboot etc. The VM is blind to the backup operation, it wholly "believes" that it is operating continuously.

        1 Reply Last reply Reply Quote 0
        • DustinB3403D
          DustinB3403 @Obsolesce
          last edited by

          @tim_g said in Hyper-V uptime mismatch:

          @dustinb3403 said in Hyper-V uptime mismatch:

          @thwr said in Hyper-V uptime mismatch:

          @tim_g said in Hyper-V uptime mismatch:

          @jaredbusch said in Hyper-V uptime mismatch:

          Client has a Hyper-V system, but the Hyper-V Manager shows the guest uptime as 3 hours while the guest shows an uptime of 15 days (last time I rebooted it).

          Any ideas?

          0_1516052232041_c3f5dafb-2b3f-4a7e-bc82-ac0b5baf824b-image.png

          Didn't read any replies yet so may have been mentioned... if a VM is put into a saved state, Hyper-V resets the uptime counter, but the OS has no idea it went "down". Because technically, it didn't. It was paused. So from Hyper-V's view, it was off.

          Which it is, from a technical point of view.

          No it's not. The VM never stops working, it's simply paused, active connections to the VM are paused etc. It's not a shutdown and start or a hard stop.

          It's just a flaw in the backup/hyper-v mechanism. Backups shouldn't reset uptime counters for VM's.

          There's no flaw. It's working as designed.

          Hyper-V sees this: VM is not running

          Guest OS sees this: Nothing happened.

          But this is where the issue lies. The uptime of the VM is the thing that matters to most people. Not the "unpaused timer" as displayed in Hyper-V.

          ObsolesceO 1 Reply Last reply Reply Quote 0
          • ObsolesceO
            Obsolesce @DustinB3403
            last edited by

            @dustinb3403 said in Hyper-V uptime mismatch:

            @tim_g said in Hyper-V uptime mismatch:

            @dustinb3403 said in Hyper-V uptime mismatch:

            @thwr said in Hyper-V uptime mismatch:

            @tim_g said in Hyper-V uptime mismatch:

            @jaredbusch said in Hyper-V uptime mismatch:

            Client has a Hyper-V system, but the Hyper-V Manager shows the guest uptime as 3 hours while the guest shows an uptime of 15 days (last time I rebooted it).

            Any ideas?

            0_1516052232041_c3f5dafb-2b3f-4a7e-bc82-ac0b5baf824b-image.png

            Didn't read any replies yet so may have been mentioned... if a VM is put into a saved state, Hyper-V resets the uptime counter, but the OS has no idea it went "down". Because technically, it didn't. It was paused. So from Hyper-V's view, it was off.

            Which it is, from a technical point of view.

            No it's not. The VM never stops working, it's simply paused, active connections to the VM are paused etc. It's not a shutdown and start or a hard stop.

            It's just a flaw in the backup/hyper-v mechanism. Backups shouldn't reset uptime counters for VM's.

            There's no flaw. It's working as designed.

            Hyper-V sees this: VM is not running

            Guest OS sees this: Nothing happened.

            But this is where the issue lies. The uptime of the VM is the thing that matters to most people. Not the "unpaused timer" as displayed in Hyper-V.

            Yeah, the VM is not running. THE VM... is not running. It's paused or in a saved state. Why would hyper-v show the uptime of a VM that is not running as being running? That doesn't make sense.

            If you want guest OS uptime, look at the guest OS. If hte guest OS is paused (at the VM level), the guest OS never goes down. Think about it...

            DustinB3403D 1 Reply Last reply Reply Quote 0
            • DustinB3403D
              DustinB3403 @Obsolesce
              last edited by DustinB3403

              @tim_g said in Hyper-V uptime mismatch:

              @dustinb3403 said in Hyper-V uptime mismatch:

              @tim_g said in Hyper-V uptime mismatch:

              @dustinb3403 said in Hyper-V uptime mismatch:

              @thwr said in Hyper-V uptime mismatch:

              @tim_g said in Hyper-V uptime mismatch:

              @jaredbusch said in Hyper-V uptime mismatch:

              Client has a Hyper-V system, but the Hyper-V Manager shows the guest uptime as 3 hours while the guest shows an uptime of 15 days (last time I rebooted it).

              Any ideas?

              0_1516052232041_c3f5dafb-2b3f-4a7e-bc82-ac0b5baf824b-image.png

              Didn't read any replies yet so may have been mentioned... if a VM is put into a saved state, Hyper-V resets the uptime counter, but the OS has no idea it went "down". Because technically, it didn't. It was paused. So from Hyper-V's view, it was off.

              Which it is, from a technical point of view.

              No it's not. The VM never stops working, it's simply paused, active connections to the VM are paused etc. It's not a shutdown and start or a hard stop.

              It's just a flaw in the backup/hyper-v mechanism. Backups shouldn't reset uptime counters for VM's.

              There's no flaw. It's working as designed.

              Hyper-V sees this: VM is not running

              Guest OS sees this: Nothing happened.

              But this is where the issue lies. The uptime of the VM is the thing that matters to most people. Not the "unpaused timer" as displayed in Hyper-V.

              Yeah, the VM is not running. THE VM... is not running. It's paused or in a saved state. Why would hyper-v show the uptime of a VM that is not running as being running? That doesn't make sense.

              If you want guest OS uptime, look at the guest OS. If hte guest OS is paused (at the VM level), the guest OS never goes down. Think about it...

              I am thinking about it.

              Let me ask you this, when you're in Hyper-V manager, and looking at the Uptime of all of your VM's are you assuming the Uptime is "these VM's rebooted X time ago" or "These VMs were unpaused X time ago".

              I understand what you're saying, there is a place to find the information. I on the other hand see this as tampering.

              ObsolesceO 1 Reply Last reply Reply Quote 0
              • ObsolesceO
                Obsolesce @DustinB3403
                last edited by

                @dustinb3403 said in Hyper-V uptime mismatch:

                @tim_g said in Hyper-V uptime mismatch:

                @dustinb3403 said in Hyper-V uptime mismatch:

                @tim_g said in Hyper-V uptime mismatch:

                @dustinb3403 said in Hyper-V uptime mismatch:

                @thwr said in Hyper-V uptime mismatch:

                @tim_g said in Hyper-V uptime mismatch:

                @jaredbusch said in Hyper-V uptime mismatch:

                Client has a Hyper-V system, but the Hyper-V Manager shows the guest uptime as 3 hours while the guest shows an uptime of 15 days (last time I rebooted it).

                Any ideas?

                0_1516052232041_c3f5dafb-2b3f-4a7e-bc82-ac0b5baf824b-image.png

                Didn't read any replies yet so may have been mentioned... if a VM is put into a saved state, Hyper-V resets the uptime counter, but the OS has no idea it went "down". Because technically, it didn't. It was paused. So from Hyper-V's view, it was off.

                Which it is, from a technical point of view.

                No it's not. The VM never stops working, it's simply paused, active connections to the VM are paused etc. It's not a shutdown and start or a hard stop.

                It's just a flaw in the backup/hyper-v mechanism. Backups shouldn't reset uptime counters for VM's.

                There's no flaw. It's working as designed.

                Hyper-V sees this: VM is not running

                Guest OS sees this: Nothing happened.

                But this is where the issue lies. The uptime of the VM is the thing that matters to most people. Not the "unpaused timer" as displayed in Hyper-V.

                Yeah, the VM is not running. THE VM... is not running. It's paused or in a saved state. Why would hyper-v show the uptime of a VM that is not running as being running? That doesn't make sense.

                If you want guest OS uptime, look at the guest OS. If hte guest OS is paused (at the VM level), the guest OS never goes down. Think about it...

                I am thinking about it.

                Let me ask you this, when you're in Hyper-V manager, and looking at the Uptime of all of your VM's are you assuming the Uptime is "these VM's rebooted X time ago" or "These VMs were backed up X time ago".

                I understand what you're saying, there is a place to find the information. I on the other hand see this as tampering.

                No, when I look at Hyper-V Manager Uptime, I see when the VM was last in a state other than "running".

                DustinB3403D 1 Reply Last reply Reply Quote 0
                • DustinB3403D
                  DustinB3403 @Obsolesce
                  last edited by DustinB3403

                  @tim_g said in Hyper-V uptime mismatch:

                  @dustinb3403 said in Hyper-V uptime mismatch:

                  @tim_g said in Hyper-V uptime mismatch:

                  @dustinb3403 said in Hyper-V uptime mismatch:

                  @tim_g said in Hyper-V uptime mismatch:

                  @dustinb3403 said in Hyper-V uptime mismatch:

                  @thwr said in Hyper-V uptime mismatch:

                  @tim_g said in Hyper-V uptime mismatch:

                  @jaredbusch said in Hyper-V uptime mismatch:

                  Client has a Hyper-V system, but the Hyper-V Manager shows the guest uptime as 3 hours while the guest shows an uptime of 15 days (last time I rebooted it).

                  Any ideas?

                  0_1516052232041_c3f5dafb-2b3f-4a7e-bc82-ac0b5baf824b-image.png

                  Didn't read any replies yet so may have been mentioned... if a VM is put into a saved state, Hyper-V resets the uptime counter, but the OS has no idea it went "down". Because technically, it didn't. It was paused. So from Hyper-V's view, it was off.

                  Which it is, from a technical point of view.

                  No it's not. The VM never stops working, it's simply paused, active connections to the VM are paused etc. It's not a shutdown and start or a hard stop.

                  It's just a flaw in the backup/hyper-v mechanism. Backups shouldn't reset uptime counters for VM's.

                  There's no flaw. It's working as designed.

                  Hyper-V sees this: VM is not running

                  Guest OS sees this: Nothing happened.

                  But this is where the issue lies. The uptime of the VM is the thing that matters to most people. Not the "unpaused timer" as displayed in Hyper-V.

                  Yeah, the VM is not running. THE VM... is not running. It's paused or in a saved state. Why would hyper-v show the uptime of a VM that is not running as being running? That doesn't make sense.

                  If you want guest OS uptime, look at the guest OS. If hte guest OS is paused (at the VM level), the guest OS never goes down. Think about it...

                  I am thinking about it.

                  Let me ask you this, when you're in Hyper-V manager, and looking at the Uptime of all of your VM's are you assuming the Uptime is "these VM's rebooted X time ago" or "These VMs were backed up X time ago".

                  I understand what you're saying, there is a place to find the information. I on the other hand see this as tampering.

                  No, when I look at Hyper-V Manager Uptime, I see when the VM was last in a state other than "running".

                  So you're reading into what is there, that's fine if you know that is the information being displayed. But what this is clearly showing here is that at least @JaredBusch thinks it should be reflecting the total time the VM has been operational. And that a backup shouldn't reset the counter.

                  1 Reply Last reply Reply Quote 0
                  • DustinB3403D
                    DustinB3403
                    last edited by

                    Which means the information as described is vague at best.

                    1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch
                      last edited by JaredBusch

                      Correct, A backup should not reset the counter. it does not for all other systems., and as you can see here, once the services refreshed inside the VM, it went back to the proper time for the exchange server.

                      The DC has currently just finished backing up again.

                      0_1516054929522_651c545d-937c-4359-8aa4-e0750353d060-image.png

                      ObsolesceO DustinB3403D 2 Replies Last reply Reply Quote 2
                      • ObsolesceO
                        Obsolesce @JaredBusch
                        last edited by Obsolesce

                        @jaredbusch said in Hyper-V uptime mismatch:

                        Correct, A backup should not reset the counter. it does not for all other systems., and as you can see here, once the services refreshed inside the VM, it went back to the proper time for the exchange server.

                        The DC has currently just finished backing up again.

                        0_1516054929522_651c545d-937c-4359-8aa4-e0750353d060-image.png

                        This means that it's running an OS or integration tools that doesn't support the backup method you want.

                        That VM is being put into a saved state because of this, whereas the others are not.

                        DustinB3403D 1 Reply Last reply Reply Quote 0
                        • DustinB3403D
                          DustinB3403 @JaredBusch
                          last edited by DustinB3403

                          @jaredbusch In your last screenshot the ACIEXCH01 had a 3 hour uptime. Was that screenshot old or did you do something within the VM to correct the time?

                          Edit: I obviously see the part about the services being refreshed, my question was this a manual operation?

                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                          • ObsolesceO
                            Obsolesce
                            last edited by Obsolesce

                            If the state of the VM was something other than "running" for whatever reason (in this case to back up the VM), then it will reset the Uptime counter. This is completely independent and not related to the Guest OS uptime.

                            That your backup software is causing the VM to be put into a saved state is the issue.

                            DustinB3403D 1 Reply Last reply Reply Quote 0
                            • DustinB3403D
                              DustinB3403 @Obsolesce
                              last edited by

                              @tim_g said in Hyper-V uptime mismatch:

                              @jaredbusch said in Hyper-V uptime mismatch:

                              Correct, A backup should not reset the counter. it does not for all other systems., and as you can see here, once the services refreshed inside the VM, it went back to the proper time for the exchange server.

                              The DC has currently just finished backing up again.

                              0_1516054929522_651c545d-937c-4359-8aa4-e0750353d060-image.png

                              This means that it's running an OS or integration tools that doesn't support the backup method you want.

                              That VM is being put into a saved state because of this, whereas the others are not.

                              So you're stating the the Hyper-V drivers and or Veeam are out of date (possible) but quite the conclusion when there is nothing that states "update yo stuff to correct this" in anything I can find.

                              ObsolesceO 1 Reply Last reply Reply Quote 0
                              • ObsolesceO
                                Obsolesce @DustinB3403
                                last edited by

                                @dustinb3403 said in Hyper-V uptime mismatch:

                                @tim_g said in Hyper-V uptime mismatch:

                                @jaredbusch said in Hyper-V uptime mismatch:

                                Correct, A backup should not reset the counter. it does not for all other systems., and as you can see here, once the services refreshed inside the VM, it went back to the proper time for the exchange server.

                                The DC has currently just finished backing up again.

                                0_1516054929522_651c545d-937c-4359-8aa4-e0750353d060-image.png

                                This means that it's running an OS or integration tools that doesn't support the backup method you want.

                                That VM is being put into a saved state because of this, whereas the others are not.

                                So you're stating the the Hyper-V drivers and or Veeam are out of date (possible) but quite the conclusion when there is nothing that states "update yo stuff to correct this" in anything I can find.

                                No, I'm saying:

                                @tim_g said in Hyper-V uptime mismatch:

                                If the state of the VM was something other than "running" for whatever reason (in this case to back up the VM), then it will reset the Uptime counter. This is completely independent and not related to the Guest OS uptime.

                                That your backup software is causing the VM to be put into a saved state is the issue.

                                1 Reply Last reply Reply Quote 0
                                • DustinB3403D
                                  DustinB3403 @Obsolesce
                                  last edited by

                                  @tim_g said in Hyper-V uptime mismatch:

                                  If the state of the VM was something other than "running" for whatever reason (in this case to back up the VM), then it will reset the Uptime counter. This is completely independent and not related to the Guest OS uptime.

                                  That your backup software is causing the VM to be put into a saved state is the issue.

                                  Your arguing to stop using Live Backups, just reboot the VM at every backup then.. Rather than "fix the damn uptime counter Hyper-V / Veeam"

                                  ObsolesceO 1 Reply Last reply Reply Quote 0
                                  • ObsolesceO
                                    Obsolesce @DustinB3403
                                    last edited by Obsolesce

                                    @dustinb3403 said in Hyper-V uptime mismatch:

                                    @tim_g said in Hyper-V uptime mismatch:

                                    If the state of the VM was something other than "running" for whatever reason (in this case to back up the VM), then it will reset the Uptime counter. This is completely independent and not related to the Guest OS uptime.

                                    That your backup software is causing the VM to be put into a saved state is the issue.

                                    Your arguing to stop using Live Backups, just reboot the VM at every backup then.. Rather than "fix the damn uptime counter Hyper-V / Veeam"

                                    I don't see the counter as the issue.

                                    I see the issue as the VM being put into a saved state when it should not be.

                                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch @DustinB3403
                                      last edited by

                                      @dustinb3403 said in Hyper-V uptime mismatch:

                                      @jaredbusch In your last screenshot the ACIEXCH01 had a 3 hour uptime. Was that screenshot old or did you do something within the VM to correct the time?

                                      No, the backup runs every 4 hours. and just ran at 4PM CST.

                                      Edit: I obviously see the part about the services being refreshed, my question was this a manual operation?

                                      No. I did not refresh anything manually.

                                      1 Reply Last reply Reply Quote 0
                                      • JaredBuschJ
                                        JaredBusch @Obsolesce
                                        last edited by

                                        @tim_g said in Hyper-V uptime mismatch:

                                        @dustinb3403 said in Hyper-V uptime mismatch:

                                        @tim_g said in Hyper-V uptime mismatch:

                                        If the state of the VM was something other than "running" for whatever reason (in this case to back up the VM), then it will reset the Uptime counter. This is completely independent and not related to the Guest OS uptime.

                                        That your backup software is causing the VM to be put into a saved state is the issue.

                                        Your arguing to stop using Live Backups, just reboot the VM at every backup then.. Rather than "fix the damn uptime counter Hyper-V / Veeam"

                                        I don't see the counter as the issue.

                                        I see the issue as the VM being put into a saved state when it should not be.

                                        But it isn't. And after this last backup, the Exchange server is not showing the incorrect value even though the backups have completed.

                                        0_1516055803461_0bf7aae2-9da0-46ee-9a69-775e5c8ae099-image.png

                                        ObsolesceO 1 Reply Last reply Reply Quote 0
                                        • ObsolesceO
                                          Obsolesce @JaredBusch
                                          last edited by

                                          @jaredbusch said in Hyper-V uptime mismatch:

                                          @tim_g said in Hyper-V uptime mismatch:

                                          @dustinb3403 said in Hyper-V uptime mismatch:

                                          @tim_g said in Hyper-V uptime mismatch:

                                          If the state of the VM was something other than "running" for whatever reason (in this case to back up the VM), then it will reset the Uptime counter. This is completely independent and not related to the Guest OS uptime.

                                          That your backup software is causing the VM to be put into a saved state is the issue.

                                          Your arguing to stop using Live Backups, just reboot the VM at every backup then.. Rather than "fix the damn uptime counter Hyper-V / Veeam"

                                          I don't see the counter as the issue.

                                          I see the issue as the VM being put into a saved state when it should not be.

                                          But it isn't. And after this last backup, the Exchange server is not showing the incorrect value even though the backups have completed.

                                          Do a manual backup so you can watch Hyper-V Manager to see if it gets put into a quick saved state. Does the Hyper-V logs show it was put into a saved state?

                                          If it's not changing state from running to something else, then Veeam needs to fix their shit to stop fucking with the Hyper-V VM uptime timer.

                                          1 Reply Last reply Reply Quote 0
                                          • JaredBuschJ
                                            JaredBusch
                                            last edited by

                                            it never goes into a saved state.

                                            The only thing ever in the log is this
                                            0_1516056011774_bfae74f9-d5e2-4806-900b-acecac3930e4-image.png

                                            ObsolesceO 1 Reply Last reply Reply Quote 0
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