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    iphone Office 365 contacts

    Scheduled Pinned Locked Moved Unsolved IT Discussion
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    • T
      Tyler @DustinB3403
      last edited by

      @dustinb3403 He's using just the regular mail app. Under accounts & Passwords he said the account he is using the Contacts is enabled. When making a change to a contact it's updating it in 365, but when creating a new contact, it's not showing up.

      1 Reply Last reply Reply Quote 0
      • BRRABillB
        BRRABill
        last edited by

        Is it being created in the wrong account?

        1 Reply Last reply Reply Quote 0
        • DustinB3403D
          DustinB3403
          last edited by

          My thought here is he is creating a contact on his phone, and his phone isn't sharing that contact with Office 365.

          Check the local phone contact preferences.

          T 2 Replies Last reply Reply Quote 2
          • T
            Tyler @DustinB3403
            last edited by

            @dustinb3403 Went to contact settings and changed Default account to the correct account now. Seeing if that will issue a good sync here soon.

            DustinB3403D 1 Reply Last reply Reply Quote 1
            • DustinB3403D
              DustinB3403 @Tyler
              last edited by

              @tyler said in iphone Office 365 contacts:

              @dustinb3403 Went to contact settings and changed Default account to the correct account now. Seeing if that will issue a good sync here soon.

              Aren't you interning (or were interning) for @Mike-Davis ?

              Mike DavisM 1 Reply Last reply Reply Quote 0
              • Mike DavisM
                Mike Davis @DustinB3403
                last edited by

                @dustinb3403 If he figures this one out, I'll keep him.

                Mike DavisM 1 Reply Last reply Reply Quote 1
                • Mike DavisM
                  Mike Davis @Mike Davis
                  last edited by

                  @DustinB3403 Just kidding, he's been full time with me since last December.

                  DustinB3403D 1 Reply Last reply Reply Quote 1
                  • Mike DavisM
                    Mike Davis
                    last edited by

                    He's working with the end user and I was googling in the back ground since I don't know iPhones.

                    1 Reply Last reply Reply Quote 0
                    • DustinB3403D
                      DustinB3403 @Mike Davis
                      last edited by

                      @mike-davis said in iphone Office 365 contacts:

                      @DustinB3403 Just kidding, he's been full time with me since last December.

                      I just remember him from the Spicecorps out there in Albany from last year. (I think it's him)

                      Mike DavisM 1 Reply Last reply Reply Quote 0
                      • Mike DavisM
                        Mike Davis @DustinB3403
                        last edited by

                        @dustinb3403 yep. I think you meant Auburn. We have one coming up Jan 10th.

                        DustinB3403D 1 Reply Last reply Reply Quote 0
                        • DustinB3403D
                          DustinB3403 @Mike Davis
                          last edited by

                          @mike-davis said in iphone Office 365 contacts:

                          @dustinb3403 yep. I think you meant Auburn. We have one coming up Jan 10th.

                          Albany, Auburn same thing 😛

                          1 Reply Last reply Reply Quote 0
                          • T
                            Tyler @DustinB3403
                            last edited by

                            @dustinb3403 The default account was it. It didn't sync the ones he created before the switch, so he had to re-create them. Thanks!

                            DustinB3403D 1 Reply Last reply Reply Quote 1
                            • DustinB3403D
                              DustinB3403 @Tyler
                              last edited by

                              @tyler said in iphone Office 365 contacts:

                              @dustinb3403 The default account was it. It didn't sync the ones he created before the switch, so he had to re-create them. Thanks!

                              You're welcome.

                              1 Reply Last reply Reply Quote 0
                              • Mike DavisM
                                Mike Davis
                                last edited by

                                @DustinB3403 Thanks Dustin. Come on out on the 10th and we'll get you something from the bar.

                                DustinB3403D 1 Reply Last reply Reply Quote 0
                                • DustinB3403D
                                  DustinB3403 @Mike Davis
                                  last edited by

                                  @mike-davis said in iphone Office 365 contacts:

                                  Thanks Dustin. Come on out on the 10th and we'll get you something from the bar.

                                  It's a bit of a haul but I may be able to. Do you know if anyone else from the Rochester area is planning to head down there?

                                  1 Reply Last reply Reply Quote 0
                                  • Mike DavisM
                                    Mike Davis
                                    last edited by

                                    not yet.

                                    1 Reply Last reply Reply Quote 0
                                    • bigbearB
                                      bigbear
                                      last edited by

                                      I have lost good contacts to this when I didnt realize that active sync didnt disable the local contacts. Assuming thats what was going on above.

                                      My updated Outlook app keeps freezing up when I search for contacts, but I am using G Suite and Gmail in it, so maybe that makes the difference.

                                      DashrenderD 1 Reply Last reply Reply Quote 0
                                      • DashrenderD
                                        Dashrender @bigbear
                                        last edited by

                                        @bigbear said in iphone Office 365 contacts:

                                        I have lost good contacts to this when I didnt realize that active sync didnt disable the local contacts. Assuming thats what was going on above.

                                        My updated Outlook app keeps freezing up when I search for contacts, but I am using G Suite and Gmail in it, so maybe that makes the difference.

                                        they didn't sync to icloud?

                                        bigbearB 1 Reply Last reply Reply Quote 0
                                        • bigbearB
                                          bigbear @Dashrender
                                          last edited by

                                          @dashrender said in iphone Office 365 contacts:

                                          @bigbear said in iphone Office 365 contacts:

                                          I have lost good contacts to this when I didnt realize that active sync didnt disable the local contacts. Assuming thats what was going on above.

                                          My updated Outlook app keeps freezing up when I search for contacts, but I am using G Suite and Gmail in it, so maybe that makes the difference.

                                          they didn't sync to icloud?

                                          I don’t sync to iCloud anymore

                                          DashrenderD 1 Reply Last reply Reply Quote 0
                                          • DashrenderD
                                            Dashrender @bigbear
                                            last edited by

                                            @bigbear said in iphone Office 365 contacts:

                                            @dashrender said in iphone Office 365 contacts:

                                            @bigbear said in iphone Office 365 contacts:

                                            I have lost good contacts to this when I didnt realize that active sync didnt disable the local contacts. Assuming thats what was going on above.

                                            My updated Outlook app keeps freezing up when I search for contacts, but I am using G Suite and Gmail in it, so maybe that makes the difference.

                                            they didn't sync to icloud?

                                            I don’t sync to iCloud anymore

                                            oh, well... 😉

                                            1 Reply Last reply Reply Quote 0
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