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    Solved SnipeIT - Connection Refused

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    snipe-it access denied
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    • black3dynamiteB
      black3dynamite @DustinB3403
      last edited by

      @dustinb3403 said in SnipeIT - Connection Refused:

      I can ping both to and from the system.

      Ping via ip and dns?

      DustinB3403D 1 Reply Last reply Reply Quote 0
      • DustinB3403D
        DustinB3403 @black3dynamite
        last edited by

        @black3dynamite said in SnipeIT - Connection Refused:

        @dustinb3403 said in SnipeIT - Connection Refused:

        I can ping both to and from the system.

        Ping via ip and dns?

        Yep.

        1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch
          last edited by

          Are httpd and mariadb running?

          DustinB3403D 1 Reply Last reply Reply Quote 1
          • DustinB3403D
            DustinB3403 @JaredBusch
            last edited by

            @jaredbusch said in SnipeIT - Connection Refused:

            Are httpd and mariadb running?

            httpd isn't.

            WTF. . .

            1 Reply Last reply Reply Quote 0
            • DustinB3403D
              DustinB3403
              last edited by

              OK so why is httpd not starting. . .

              black3dynamiteB 1 Reply Last reply Reply Quote 0
              • black3dynamiteB
                black3dynamite @DustinB3403
                last edited by

                @dustinb3403 said in SnipeIT - Connection Refused:

                OK so why is httpd not starting. . .

                Have you try investigating the issue with these commands?

                systemctl status httpd
                journalctl -xe
                1 Reply Last reply Reply Quote 0
                • DustinB3403D
                  DustinB3403
                  last edited by

                  I'm looking at the logs, and the only thing of interest is

                  [Mon Aug 07 03:14:01.725621 2017] [auth_digest:notice] [pid 920] AH01757: generating secret for digest authentication ...
                  [Mon Aug 07 03:14:01.726484 2017] [lbmethod_heartbeat:notice] [pid 920] AH02282: No slotmem from mod_heartmonitor
                  [Mon Aug 07 03:14:01.751367 2017] [mpm_prefork:notice] [pid 920] AH00163: Apache/2.4.6 (CentOS) PHP/5.6.30 configured -- resuming normal operations
                  [Mon Aug 07 03:14:01.751385 2017] [core:notice] [pid 920] AH00094: Command line: '/usr/sbin/httpd -D FOREGROUND'
                  [Sun Aug 13 03:32:01.788305 2017] [mpm_prefork:notice] [pid 920] AH00171: Graceful restart requested, doing restart
                  [Sun Aug 13 03:32:01.909526 2017] [so:warn] [pid 920] AH01574: module rewrite_module is already loaded, skipping
                  AH00558: httpd: Could not reliably determine the server's fully qualified domain name, using localhost.localdomain. Set the 'ServerName' directive globally to suppress this message
                  
                  1 Reply Last reply Reply Quote 0
                  • DustinB3403D
                    DustinB3403
                    last edited by

                    The host name is set. . .

                    GNU nano 2.3.1                             File: /etc/hosts
                    
                    127.0.0.1   localhost localhost.localdomain localhost4 localhost4.localdomain4
                    ::1         localhost localhost.localdomain localhost6 localhost6.localdomain6
                    127.0.0.1   localhost.localdomain snipeit.OURDOMAIN.com
                    
                    black3dynamiteB 1 Reply Last reply Reply Quote 0
                    • black3dynamiteB
                      black3dynamite @DustinB3403
                      last edited by

                      @dustinb3403 said in SnipeIT - Connection Refused:

                      The host name is set. . .

                      GNU nano 2.3.1                             File: /etc/hosts
                      
                      127.0.0.1   localhost localhost.localdomain localhost4 localhost4.localdomain4
                      ::1         localhost localhost.localdomain localhost6 localhost6.localdomain6
                      127.0.0.1   localhost.localdomain snipeit.OURDOMAIN.com
                      

                      What's up with the duplicate entry for localhost?

                      DustinB3403D 1 Reply Last reply Reply Quote 1
                      • DustinB3403D
                        DustinB3403 @black3dynamite
                        last edited by

                        @black3dynamite said in SnipeIT - Connection Refused:

                        @dustinb3403 said in SnipeIT - Connection Refused:

                        The host name is set. . .

                        GNU nano 2.3.1                             File: /etc/hosts
                        
                        127.0.0.1   localhost localhost.localdomain localhost4 localhost4.localdomain4
                        ::1         localhost localhost.localdomain localhost6 localhost6.localdomain6
                        127.0.0.1   localhost.localdomain snipeit.OURDOMAIN.com
                        

                        What's up with the duplicate entry for localhost?

                        Ask the co-worker. . . I've cleaned that up so it's just the one. And have just used

                        hostnamectl set-hostname to set the name, rebooting

                        black3dynamiteB 1 Reply Last reply Reply Quote 1
                        • black3dynamiteB
                          black3dynamite @DustinB3403
                          last edited by

                          @dustinb3403 Might also want to check out your httpd.conf and snipeit.conf file too.

                          DustinB3403D 1 Reply Last reply Reply Quote 1
                          • DustinB3403D
                            DustinB3403 @black3dynamite
                            last edited by DustinB3403

                            @black3dynamite

                            [root@snipeit conf.d]# cat snipeit.conf
                            ##  Creating the new virtual host in Apache.
                            
                            
                            LoadModule rewrite_module modules/mod_rewrite.so
                            
                            <VirtualHost *:80>
                            ServerAdmin webmaster@localhost
                            	<Directory /var/www/html/snipeit/public>
                            		Allow From All
                            		AllowOverride All
                            		Options +Indexes
                               </Directory>
                            	DocumentRoot /var/www/html/snipeit/public
                            	ServerName snipeit.domain.com
                            		ErrorLog /var/log/httpd/snipeIT.error.log
                            		CustomLog /var/log/access.log combined
                            </VirtualHost>
                            

                            And httpd.conf is set to the same fqdn

                            black3dynamiteB 1 Reply Last reply Reply Quote 0
                            • black3dynamiteB
                              black3dynamite @DustinB3403
                              last edited by black3dynamite

                              @dustinb3403 said in SnipeIT - Connection Refused:

                              @black3dynamite

                              [root@snipeit conf.d]# cat snipeit.conf

                              Creating the new virtual host in Apache.

                              LoadModule rewrite_module modules/mod_rewrite.so

                              <VirtualHost *:80>
                              ServerAdmin webmaster@localhost
                              <Directory /var/www/html/snipeit/public>
                              Allow From All
                              AllowOverride All
                              Options +Indexes
                              </Directory>
                              DocumentRoot /var/www/html/snipeit/public
                              ServerName snipeit.domain.com
                              ErrorLog /var/log/httpd/snipeIT.error.log
                              CustomLog /var/log/access.log combined
                              </VirtualHost>

                              And httpd.conf is set to the same fqdn

                              Did the httpd.service startup successfully?

                              DustinB3403D 1 Reply Last reply Reply Quote 0
                              • DustinB3403D
                                DustinB3403 @black3dynamite
                                last edited by

                                @black3dynamite No it failed.

                                [root@snipeit ~]# systemctl status httpd
                                ā— httpd.service - The Apache HTTP Server
                                   Loaded: loaded (/usr/lib/systemd/system/httpd.service; enabled; vendor preset: disabled)
                                   Active: failed (Result: exit-code) since Mon 2017-08-14 16:29:45 EDT; 5min ago
                                	 Docs: man:httpd(8)
                                		   man:apachectl(8)
                                  Process: 1326 ExecStop=/bin/kill -WINCH ${MAINPID} (code=exited, status=1/FAILURE)
                                  Process: 896 ExecStart=/usr/sbin/httpd $OPTIONS -DFOREGROUND (code=exited, status=1/FAILURE)
                                 Main PID: 896 (code=exited, status=1/FAILURE)
                                
                                Aug 14 16:29:43 snipeit.domain.com systemd[1]: Starting The Apache HTTP Server...
                                Aug 14 16:29:45 snipeit.domain.com httpd[896]: [Mon Aug 14 16:29:45.339624 2017] [so:warn] [pid 896] AH01574...ping
                                Aug 14 16:29:45 snipeit.domain.com systemd[1]: httpd.service: main process exited, code=exited, status=1/FAILURE
                                Aug 14 16:29:45 snipeit.domain.com kill[1326]: kill: cannot find process ""
                                Aug 14 16:29:45 snipeit.domain.com systemd[1]: httpd.service: control process exited, code=exited status=1
                                Aug 14 16:29:45 snipeit.domain.com systemd[1]: Failed to start The Apache HTTP Server.
                                Aug 14 16:29:45 snipeit.domain.com systemd[1]: Unit httpd.service entered failed state.
                                Aug 14 16:29:45 snipeit.domain.com systemd[1]: httpd.service failed.
                                Hint: Some lines were ellipsized, use -l to show in full.
                                
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                                • DustinB3403D
                                  DustinB3403
                                  last edited by

                                  But for a different reason this time.

                                  1 Reply Last reply Reply Quote 0
                                  • DustinB3403D
                                    DustinB3403
                                    last edited by

                                    -- Unit session-2.scope has begun starting up.
                                    Aug 14 16:36:17 snipeit.domain.com chronyd[595]: Selected source 96.126.105.86
                                    Aug 14 16:38:01 snipeit.domain.com polkitd[592]: Registered Authentication Agent for unix-process:2415:51024 (system bus name :1.25 [/usr/bin/
                                    Aug 14 16:38:01 snipeit.domain.com polkitd[592]: Unregistered Authentication Agent for unix-process:2415:51024 (system bus name :1.25, object
                                    Aug 14 16:38:13 snipeit.domain.com polkitd[592]: Registered Authentication Agent for unix-process:2422:52180 (system bus name :1.26 [/usr/bin/
                                    Aug 14 16:38:13 snipeit.domain.com systemd[1]: Starting The Apache HTTP Server...
                                    -- Subject: Unit httpd.service has begun start-up
                                    -- Defined-By: systemd
                                    -- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
                                    --
                                    -- Unit httpd.service has begun starting up.
                                    Aug 14 16:38:13 snipeit.domain.com httpd[2428]: [Mon Aug 14 16:38:13.395958 2017] [so:warn] [pid 2428] AH01574: module rewrite_module is alrea
                                    Aug 14 16:38:13 snipeit.domain.com systemd[1]: httpd.service: main process exited, code=exited, status=1/FAILURE
                                    Aug 14 16:38:13 snipeit.domain.com kill[2429]: kill: cannot find process ""
                                    Aug 14 16:38:13 snipeit.domain.com systemd[1]: httpd.service: control process exited, code=exited status=1
                                    Aug 14 16:38:13 snipeit.domain.com systemd[1]: Failed to start The Apache HTTP Server.
                                    -- Subject: Unit httpd.service has failed
                                    -- Defined-By: systemd
                                    -- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
                                    --
                                    -- Unit httpd.service has failed.
                                    --
                                    -- The result is failed.
                                    Aug 14 16:38:13 snipeit.domain.com systemd[1]: Unit httpd.service entered failed state.
                                    Aug 14 16:38:13 snipeit.domain.com systemd[1]: httpd.service failed.
                                    Aug 14 16:38:13 snipeit.domain.com polkitd[592]: Unregistered Authentication Agent for unix-process:2422:52180 (system bus name :1.26, object
                                    
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                                    • DustinB3403D
                                      DustinB3403
                                      last edited by

                                      I'm kind of stumped as to why this happened. To my knowledge nothing was changed within the org over the weekend, and nothing with this system specifically. . .

                                      1 Reply Last reply Reply Quote 0
                                      • travisdh1T
                                        travisdh1
                                        last edited by

                                        Hrm, is this a Debian/Ubuntu or RedHat/CentOS/Fedora host? This has happened to me before, but I don't remember what fixed it and all my documentation has been wiped out of existence now.

                                        DustinB3403D 1 Reply Last reply Reply Quote 0
                                        • DustinB3403D
                                          DustinB3403 @travisdh1
                                          last edited by

                                          @travisdh1 Centos 7

                                          travisdh1T 1 Reply Last reply Reply Quote 0
                                          • DustinB3403D
                                            DustinB3403
                                            last edited by

                                            Same issue after a reboot

                                            Aug 14 16:50:04 snipeit.domain.com systemd[1]: Starting The Apache HTTP Server...
                                            Aug 14 16:50:06 snipeit.domain.com httpd[903]: [Mon Aug 14 16:50:06.723873 2017] [so:warn] [pid 903] AH01574: module rewrite_module ...kipping
                                            Aug 14 16:50:06 snipeit.domain.com systemd[1]: httpd.service: main process exited, code=exited, status=1/FAILURE
                                            Aug 14 16:50:07 snipeit.domain.com kill[1334]: kill: cannot find process ""
                                            Aug 14 16:50:07 snipeit.domain.com systemd[1]: httpd.service: control process exited, code=exited status=1
                                            Aug 14 16:50:07 snipeit.domain.com systemd[1]: Failed to start The Apache HTTP Server.
                                            Aug 14 16:50:07 snipeit.domain.com systemd[1]: Unit httpd.service entered failed state.
                                            Aug 14 16:50:07 snipeit.domain.com systemd[1]: httpd.service failed.
                                            
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