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    Sunk Cost Fallacy?

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    • JaredBuschJ
      JaredBusch @Dashrender
      last edited by

      @Dashrender said in Sunk Cost Fallacy?:

      My current phone system looks like this.

      Building 1
      old digital system 60 phones
      Building 2
      VOIP, 39 ten year old phones
      Building 3
      VOIP, 18 two year old phones

      @Dashrender tell me if I got this right.

      Building 1: Legacy Mitel system, supports SIP trunk and 60 digital phones.

      Building 2: VoIP capable Mitel system with 39 SIP phones and SIP Trunk support

      Building 3: VoIP capable Mitel system with 18 SIP phones and SIP Trunk support.

      Not specified 1: How are the 3 systems trunking calls to each other.
      Not specified 2: Are there legacy POTS line in use also.

      DashrenderD 1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller
        last edited by

        The issue with phones is that the current VoIP handsets are not SIP compliant and can't be used with a modern system?

        DashrenderD 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          So 117 total handsets? How many of those need to be physical?

          DashrenderD 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            Just doing really quick numbers, if you went with standard Sangoma SIP phones (the ones made by the FreePBX people) at default Amazon pricing (no bulk discounts or special rates) that would be under $8,800 to replace all 117 phones. Any old phone that still works will save money, any softphone that can be used will save money.

            What's generating the $11,000 of unknown costs for option 4?

            coliverC JaredBuschJ DashrenderD 3 Replies Last reply Reply Quote 0
            • coliverC
              coliver @scottalanmiller
              last edited by

              @scottalanmiller said in Sunk Cost Fallacy?:

              Just doing really quick numbers, if you went with standard Sangoma SIP phones (the ones made by the FreePBX people) at default Amazon pricing (no bulk discounts or special rates) that would be under $8,800 to replace all 117 phones. Any old phone that still works will save money, any softphone that can be used will save money.

              What's generating the $11,000 of unknown costs for option 4?

              I assume that would be infrastructure updates... Running new wires to the location that the digital​, non-sip phones are.

              But that's just year one costs. The year two costs will be effectively zero. I wonder what the maintenance for the mitel system ends up being.

              DashrenderD 1 Reply Last reply Reply Quote 1
              • JaredBuschJ
                JaredBusch @scottalanmiller
                last edited by

                @scottalanmiller said in Sunk Cost Fallacy?:

                Just doing really quick numbers, if you went with standard Sangoma SIP phones (the ones made by the FreePBX people) at default Amazon pricing (no bulk discounts or special rates) that would be under $8,800 to replace all 117 phones. Any old phone that still works will save money, any softphone that can be used will save money.

                What's generating the $11,000 of unknown costs for option 4?

                That's not a great phone

                scottalanmillerS 1 Reply Last reply Reply Quote 1
                • scottalanmillerS
                  scottalanmiller @JaredBusch
                  last edited by

                  @JaredBusch said in Sunk Cost Fallacy?:

                  @scottalanmiller said in Sunk Cost Fallacy?:

                  Just doing really quick numbers, if you went with standard Sangoma SIP phones (the ones made by the FreePBX people) at default Amazon pricing (no bulk discounts or special rates) that would be under $8,800 to replace all 117 phones. Any old phone that still works will save money, any softphone that can be used will save money.

                  What's generating the $11,000 of unknown costs for option 4?

                  That's not a great phone

                  Bare bones for sure, but it works. Have you seen issues with it?

                  JaredBuschJ DashrenderD 2 Replies Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch
                    last edited by

                    None of the same girl my phones have gigabit passed through until the $150 model. I simply do not see any good benefit to those low in phones you gain auto provisioning for free and I think one other thing from commercial model for free because

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch @scottalanmiller
                      last edited by JaredBusch

                      @scottalanmiller said in Sunk Cost Fallacy?:

                      @JaredBusch said in Sunk Cost Fallacy?:

                      @scottalanmiller said in Sunk Cost Fallacy?:

                      Just doing really quick numbers, if you went with standard Sangoma SIP phones (the ones made by the FreePBX people) at default Amazon pricing (no bulk discounts or special rates) that would be under $8,800 to replace all 117 phones. Any old phone that still works will save money, any softphone that can be used will save money.

                      What's generating the $11,000 of unknown costs for option 4?

                      That's not a great phone

                      Bare bones for sure, but it works. Have you seen issues with it?

                      Specific to the case at hand I was recommending the T46S for the number of buttons to be comparable to their current phones for features

                      Those are 145 @ telephonydepot in bulk

                      1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch
                        last edited by

                        Soft phones are almost never an actual option for general office workers none of them have spots for all the buttons to replicate a desk phone so you have to train users to put calls on park you have to train users to transfer with codes that shit just does not work in the real world

                        1 Reply Last reply Reply Quote 3
                        • scottalanmillerS
                          scottalanmiller @JaredBusch
                          last edited by

                          @JaredBusch said in Sunk Cost Fallacy?:

                          None of the same girl my phones have gigabit passed through until the $150 model. I simply do not see any good benefit to those low in phones you gain auto provisioning for free and I think one other thing from commercial model for free because

                          I hope that that is Siri talking.

                          JaredBuschJ 1 Reply Last reply Reply Quote 1
                          • JaredBuschJ
                            JaredBusch @scottalanmiller
                            last edited by

                            @scottalanmiller said in Sunk Cost Fallacy?:

                            @JaredBusch said in Sunk Cost Fallacy?:

                            None of the same girl my phones have gigabit passed through until the $150 model. I simply do not see any good benefit to those low in phones you gain auto provisioning for free and I think one other thing from commercial model for free because

                            I hope that that is Siri talking.

                            Yeah S a in GOM a

                            1 Reply Last reply Reply Quote 0
                            • DustinB3403D
                              DustinB3403
                              last edited by DustinB3403

                              I agree with Jared that using soft phones as the only replacement just isn't practical.

                              Ignoring the lack of features on most soft phones, user training would be a huge burden.

                              For the few users who are constantly traveling, sure give them a soft phone in addition to their office phone.

                              But the simple approach is a physical phone.

                              DashrenderD 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                That's why I only mentioned softphones for some cases.

                                DashrenderD 1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender @JaredBusch
                                  last edited by

                                  @JaredBusch said in Sunk Cost Fallacy?:

                                  @Dashrender said in Sunk Cost Fallacy?:

                                  My current phone system looks like this.

                                  Building 1
                                  old digital system 60 phones
                                  Building 2
                                  VOIP, 39 ten year old phones
                                  Building 3
                                  VOIP, 18 two year old phones

                                  @Dashrender tell me if I got this right.

                                  Building 1: Legacy Mitel system, supports SIP trunk and 60 digital phones.

                                  Building 2: VoIP capable Mitel system with 39 SIP phones and SIP Trunk support

                                  Building 3: VoIP capable Mitel system with 18 SIP phones and SIP Trunk support.

                                  Not specified 1: How are the 3 systems trunking calls to each other.
                                  Not specified 2: Are there legacy POTS line in use also.

                                  Close
                                  Building 1: Legacy Inter-tel, no clue if supports SIP trunk, 60 digital phones (I assume is support some form of IP based phone communication as it uses IP to transfer calls between the three different currently installed systems - presumably SIP)

                                  Building 2: yes

                                  Building 3: yes

                                  Not specified 1: The Inter-tel/Mitels have their own integration solution to talk to each other. They are fully aware of all extensions, etc on the other switches.

                                  Not specified 2: Yes, there are POTS lines in all three buildings, and some of those lines run through the PBX in their building.

                                  1 Reply Last reply Reply Quote 0
                                  • DashrenderD
                                    Dashrender @scottalanmiller
                                    last edited by

                                    @scottalanmiller said in Sunk Cost Fallacy?:

                                    The issue with phones is that the current VoIP handsets are not SIP compliant and can't be used with a modern system?

                                    The Mitel handsets are SIP compliant, though my research has shown them to be challenging at best to get to work with - as Scott puts it - modern systems.

                                    1 Reply Last reply Reply Quote 1
                                    • DashrenderD
                                      Dashrender @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in Sunk Cost Fallacy?:

                                      So 117 total handsets? How many of those need to be physical?

                                      Nearly all, if not all. Perhaps 30 of them in total are actually assigned to a person. These could be softphones on their PCs, but this would be a very hard sell to management.

                                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @Dashrender
                                        last edited by

                                        @Dashrender said in Sunk Cost Fallacy?:

                                        @scottalanmiller said in Sunk Cost Fallacy?:

                                        So 117 total handsets? How many of those need to be physical?

                                        Nearly all, if not all. Perhaps 30 of them in total are actually assigned to a person. These could be softphones on their PCs, but this would be a very hard sell to management.

                                        Just put a dollar value on it and let them decide. Not really an IT thing.

                                        1 Reply Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender @scottalanmiller
                                          last edited by

                                          @scottalanmiller said in Sunk Cost Fallacy?:

                                          Just doing really quick numbers, if you went with standard Sangoma SIP phones (the ones made by the FreePBX people) at default Amazon pricing (no bulk discounts or special rates) that would be under $8,800 to replace all 117 phones. Any old phone that still works will save money, any softphone that can be used will save money.

                                          What's generating the $11,000 of unknown costs for option 4?

                                          You found GB passthrough phones for $75/ea? That smashes JB's bulk discount rate of $150/phone.
                                          Additional costs include a minimum of 10 lines that need to be run (CAT 3 currently) and POE switches, I don't want to deal with power bricks.

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @Dashrender
                                            last edited by

                                            @Dashrender said in Sunk Cost Fallacy?:

                                            @scottalanmiller said in Sunk Cost Fallacy?:

                                            Just doing really quick numbers, if you went with standard Sangoma SIP phones (the ones made by the FreePBX people) at default Amazon pricing (no bulk discounts or special rates) that would be under $8,800 to replace all 117 phones. Any old phone that still works will save money, any softphone that can be used will save money.

                                            What's generating the $11,000 of unknown costs for option 4?

                                            You found GB passthrough phones for $75/ea? That smashes JB's bulk discount rate of $150/phone.
                                            Additional costs include a minimum of 10 lines that need to be run (CAT 3 currently) and POE switches, I don't want to deal with power bricks.

                                            I didn't check on GB passthrough. Just that they were decent phones. My dad uses that model, but I doubt it has GB.

                                            Also, it's never passthrough, it's a two port switch. Important at a networking level, switched Ethernet can't passthrough.

                                            JaredBuschJ 1 Reply Last reply Reply Quote 1
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