Office 365 users versus email accounts

technobabble

My trial of O365 is over. I created 10 email accounts but only need 3. Each email account is counted as an user. Did I set up the email accounts incorrectly or are all email accounts per user?

Gabi

You've done it per user.

A user can have many aliases if required such as info@ support @ and so on.

However if you want you could also have it as info@ supoort@ warranties@ being users in their own right but thats just expensive and not good practice for most businesses.

scottalanmiller

Accounts are users. Email ADDRESSES are not, but accounts are.

technobabble

@Gabi Is there an easy way to move the users to aliases before I convert from the trial? Or should I just delete the users and pay for the one account and add the email addresses back as aliases?

I thought the aliases wouldn't get an email box.

technobabble

I currently am on the E3 (edited) plan and have all my OneNote notebooks on SharePoint. To keep SharePoint, do I need to continue with E3 or can I drop down to ProPlus?

alexntg

Are these other users shared mailboxes?

technobabble

Thanks @alexntg , all user accounts were forwarded email accounts, so I deleted all the accounts except for mine and am ready to suscribe to either O365 small business or O365 ProPlus. Pro plus is $12/month and the other is $15 month billed monthly. I like the PP.

I just want to pay the least for the what I was using on the E3 trial, which was the web apps, Sharepoint, OneDrive for business, exchange and the desktop apps. I presume I have missed the verbiage somewhere that SharePoint is included in all subscriptions that include the web and desktop apps.

Also no where do I find anything about issues down grading from E3 to anything else.

alexntg

@technobabble said:

Thanks @alexntg , all user accounts were forwarded email accounts, so I deleted all the accounts except for mine and am ready to suscribe to either O365 small business or O365 ProPlus. Pro plus is $12/month and the other is $15 month billed monthly. I like the PP.

I just want to pay the least for the what I was using on the E3 trial, which was the web apps, Sharepoint, OneDrive for business, exchange and the desktop apps. I presume I have missed the verbiage somewhere that SharePoint is included in all subscriptions that include the web and desktop apps.

Also no where do I find anything about issues down grading from E3 to anything else.

It sounds like you're in an Enterprise tenant, which is good, as it allows you to have the most flexibility. Once you get the appropriate licenses, you just need to add them to the users and remove the E3. For thoses users that want the whole kit-n-caboodle including the full version of Office and Office Web Apps, they'd be on E3 at $20/month. For those that don't need Office Web Apps and already have Office 2010 or newer on their computers, They'd be set with E1 $8/month. For those just needing email, there's EOP1 at $4/month. For those needing just the full Office install, there's the ProPlus subscription, as you mentioned, for $12/month.

technobabble

@alexntg Oh, so if I drop down from E3 to ProPlus, I loose the online stuff?

alexntg

@technobabble said:

@alexntg Oh, so if I drop down from E3 to ProPlus, I loose the online stuff?

If you drop a user from E3 to ProPlus without EOP1 or E1, that user would only have access to the Office ProPlus install, no other services.

technobabble

So weird...that is my only downgrade available. http://office.microsoft.com/en-us/business/office-365-proplus-business-software-FX103213513.aspx

My choices when I click on purchase services (aside from all the other add-on offers:
O365 E3 Trial $20/mth
O365 E4 $22/mth
O365 ProPlus $12/mth

alexntg

@technobabble said:

So weird...that is my only downgrade available. http://office.microsoft.com/en-us/business/office-365-proplus-business-software-FX103213513.aspx

My choices when I click on purchase services (aside from all the other add-on offers:
O365 E3 Trial $20/mth
O365 E4 $22/mth
O365 ProPlus $12/mth

There should be E1 and Exchange Online somewhere in that list as well.

technobabble

@alexntg Correct but those don't come with software.

O365PP looks really close to O365 Small business premium (which is not on the list).

alexntg

@technobabble said:

@alexntg Correct but those don't come with software.

O365PP looks really close to O365 Small business premium (which is not on the list).

Small business is a different tenant type, not part of the enterprise plans.

technobabble

@alexntg Yeah...I finally figured that out. Man they sure have a ton of SKUs

technobabble

Waiting to hear from Chris at Microsoft. Since O365 PP is a enterprise offering, according to the website it looks just like O365 small business premium.

alexntg

@technobabble said:

Waiting to hear from Chris at Microsoft. Since O365 PP is a enterprise offering, according to the website it looks just like O365 small business premium.

Office ProPlus isn't the same as 365 Small Business. Small business includes Exchange, Lync, and SharePoint.

technobabble

@alexntg That is what I needed to hear, O365 ProPlus has no Exchange, no SharePoint but according to the website, http://office.microsoft.com/en-us/business/office-365-proplus-business-software-FX103213513.aspx it had Lync.

I will just keep E3 so I don't have to change anything.

Carnival Boy

I really hate plans. Especially Microsoft ones. Why can't everything just be à la carte? It's the one area where I really prefer Google.

alexntg

@Carnival-Boy said:

I really hate plans. Especially Microsoft ones. Why can't everything just be à la carte? It's the one area where I really prefer Google.

Everything is available a la carte with Microsoft. If you wanted to pick up Exchange, SharePoint, and Office, but not Lync, you can. Much like a combo meal at a fast food place, it'll cost you more individually, but it's completely doable.