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    Hardware refresh and Selling the Solution

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    • ardeynA
      ardeyn @Jason
      last edited by

      @Jason The thing is (I might be wrong though)
      Pretty much any rep of any company works with a disclaimer, that sounds along the lines of "Any opinions expressed in this communication are not necessarily those of the company". This way you are still violating the EULA. This may not be immediately noticeable while you work with the aforementioned reps, however if you were to reach out to support and they will see what kind of license you are using, there may be trouble.
      That being said, I am not sure it's the case, it just sounds like a possible course of action.

      J Deleted74295D scottalanmillerS 3 Replies Last reply Reply Quote 0
      • J
        Jason Banned @ardeyn
        last edited by Jason

        @ardeyn said in Hardware refresh and Selling the Solution:

        @Jason The thing is (I might be wrong though)
        Pretty much any rep of any company works with a disclaimer, that sounds along the lines of "Any opinions expressed in this communication are not necessarily those of the company". This way you are still violating the EULA. This may not be immediately noticeable while you work with the aforementioned reps, however if you were to reach out to support and they will see what kind of license you are using, there may be trouble.
        That being said, I am not sure it's the case, it just sounds like a possible course of action.

        The emails do not include such a disclaimer. So that would not apply. We have a great legal team anyway. They've seen it.

        ardeynA 1 Reply Last reply Reply Quote -1
        • ardeynA
          ardeyn @Jason
          last edited by

          @Jason Then you should be good, apart from upgrading, as you mentioned. However, this definitely looks like a one off.

          1 Reply Last reply Reply Quote 0
          • Deleted74295D
            Deleted74295 Banned @ardeyn
            last edited by

            @ardeyn said

            Pretty much any rep of any company works with a disclaimer, that sounds along the lines of "Any opinions expressed in this communication are not necessarily those of the company".

            Any lawyer who has half a brain cell has proven in court that those email disclaimers are worth nothing. I admire the companies who still use them though.

            JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 1
            • JaredBuschJ
              JaredBusch @Deleted74295
              last edited by

              @Breffni-Potter said in Hardware refresh and Selling the Solution:

              @ardeyn said

              Pretty much any rep of any company works with a disclaimer, that sounds along the lines of "Any opinions expressed in this communication are not necessarily those of the company".

              Any lawyer who has half a brain cell has proven in court that those email disclaimers are worth nothing. I admire the companies who still use them though.

              Yes, email disclaimers are completely non-enforceable and has been proven in court more than once.

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @Deleted74295
                last edited by scottalanmiller

                @Breffni-Potter said in Hardware refresh and Selling the Solution:

                @ardeyn said

                Pretty much any rep of any company works with a disclaimer, that sounds along the lines of "Any opinions expressed in this communication are not necessarily those of the company".

                Any lawyer who has half a brain cell has proven in court that those email disclaimers are worth nothing. I admire the companies who still use them though.

                That's not the disclaimer that he means. You are correct in what you are picturing. But what @Jason is talking about is completely different and is totally legal and useful.

                JaredBuschJ 1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @scottalanmiller
                  last edited by

                  @scottalanmiller said in Hardware refresh and Selling the Solution:

                  @Breffni-Potter said in Hardware refresh and Selling the Solution:

                  @ardeyn said

                  Pretty much any rep of any company works with a disclaimer, that sounds along the lines of "Any opinions expressed in this communication are not necessarily those of the company".

                  Any lawyer who has half a brain cell has proven in court that those email disclaimers are worth nothing. I admire the companies who still use them though.

                  That's not the disclaimer that he means. You are correct in what you are picturing. But what @Jason is talking about is completely different and is totally legal and useful.

                  I do not know what thread you are reading, but the only disclaimer mentioned was not by Jason. This has nothing to do with anything Jason is talking about.

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @ardeyn
                    last edited by

                    @ardeyn said in Hardware refresh and Selling the Solution:

                    @Jason The thing is (I might be wrong though)
                    Pretty much any rep of any company works with a disclaimer, that sounds along the lines of "Any opinions expressed in this communication are not necessarily those of the company". This way you are still violating the EULA. This may not be immediately noticeable while you work with the aforementioned reps, however if you were to reach out to support and they will see what kind of license you are using, there may be trouble.
                    That being said, I am not sure it's the case, it just sounds like a possible course of action.

                    THis post, and these do work. It's not the same as the disclaimers saying that if this is for the wrong recipient or forcing you to do something when you receive an email. It's saying that the email communications is not official and is meaningless. It also makes ALL sales from them worthless as well, of course.

                    C 1 Reply Last reply Reply Quote 1
                    • hobbit666H
                      hobbit666
                      last edited by

                      Thanks for all the input on this peeps.
                      A few years ago if I was doing this refresh and a rep/sales man/someone said to me for HA you need 3 hosts + SAN I would of just signed the order.

                      But now thanks to Spiceworks and Mangolassi communities I can call BS! and offer a different way of thinking 🙂

                      1 Reply Last reply Reply Quote 2
                      • KOOLERK
                        KOOLER Vendor @Jason
                        last edited by

                        @Jason said in Hardware refresh and Selling the Solution:

                        @KOOLER said in Hardware refresh and Selling the Solution:

                        @Jason said in Hardware refresh and Selling the Solution:

                        @KOOLER said in Hardware refresh and Selling the Solution:

                        @Jason said in Hardware refresh and Selling the Solution:

                        @scottalanmiller said in Hardware refresh and Selling the Solution:

                        @Jason said in Hardware refresh and Selling the Solution:

                        You can also use EMC ScaleIO for free with your own hardware if you use the community for support https://www.emc.com/products-solutions/trial-software-download/scaleio.htm (or you can buy the software or pre-configured dell servers with it).

                        For commercial use, too? How did I not know that they had opened this up?

                        Yes, the EULA has no restrictions on that. Their marketing terms of course try to convey you should " When you are ready to purchase a ScaleIO software license for full production use and maintenance, contact a Sales Associate" but the EULA has nothing requiring it.

                        This isn't true. Don't get yourself intro trouble with misuse! You can't use it for production and you have to let EMC know you evaluate with a prod use in mind. That's EVERYTHING but free... IMHO.

                        https://www.emc.com/content/terms/eula-scaleio.htm

                        E. “Internal Business Purposes” means an internal (non-commercial) Use for the purpose(s) of testing and demonstrating the features of the Software, and not for Customer product development, product testing, or other Customer research and development or commercial purposes.

                        You are reading that incorrectly. That's just definitions, not the terms. Our EMC rep already confirmed it to us.

                        I read everything correctly. 3A grants you rights to use sofware for "Internal Use". Internal Use means non-commercial.

                        I don't know what EMC sales rep verbally told you. Talk to your lawyers with EULA in hand, it's public.

                        Doesn't matter we have the Email from EMC. That is permission to use it.

                        If there's no financial interest from the person who told that he won't show up in the court, it would be you for EULA violation and EMC lawyers. When you install product you accept EULA and THAT is what you agree on when you use the licensed software. E-mail = junk.

                        J 1 Reply Last reply Reply Quote 1
                        • J
                          Jason Banned @KOOLER
                          last edited by

                          @KOOLER said in Hardware refresh and Selling the Solution:

                          If there's no financial interest from the person who told that he won't show up in the court, it would be you for EULA violation and EMC lawyers. When you install product you accept EULA and THAT is what you agree on when you use the licensed software. E-mail = junk.

                          The Emails are still there the person does not have to show up in court. When did you become a lawyer? We have a very good legal team. They have all looked at it. Heck we even have a modified EULA from Microsoft with our EA as our legal team did not like some of their normal verbiage, it's not the same one you install the software with, the fact it what a company says, signs etc outside of that EULA can still modify it. Like it or not that's how it is.

                          KOOLERK 1 Reply Last reply Reply Quote 0
                          • KOOLERK
                            KOOLER Vendor @Jason
                            last edited by

                            This post is deleted!
                            1 Reply Last reply Reply Quote -1
                            • C
                              Carnival Boy
                              last edited by

                              Ooh, whose got the best lawyers? 🙂

                              All I know is, I don't have any lawyers! I sometimes worry that I'll get arrested for a murder I didn't commit and I'll go "phone my lawyer", only I don't have one and don't even know how you'd go about getting one. I'd probably just phone my mom or something.

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • J
                                Jason Banned
                                last edited by Jason

                                You do realize you are talking to someone at a fortune 100 right? I am way way bigger than your company. We have a big and great legal team. I don't know what the hell is with your attitude on here. Great way for a vendor to act. Guess we know to never do business with you.

                                KOOLERK 1 Reply Last reply Reply Quote -1
                                • KOOLERK
                                  KOOLER Vendor @Jason
                                  last edited by

                                  This post is deleted!
                                  J 2 Replies Last reply Reply Quote 0
                                  • J
                                    Jason Banned @KOOLER
                                    last edited by

                                    @KOOLER said in Hardware refresh and Selling the Solution:

                                    @Jason said in Hardware refresh and Selling the Solution:

                                    You do realize you are talking to someone at a fortune 100 right? I am way way bigger than your company. We have a big and great legal team. I don't know what the hell is with your attitude on here. Great way for a vendor to act. Guess we know to never do business with you.

                                    Working as an employee for Fortune 100 company does't make you smarter / richer / happier than somebody who runs his "Mom&Dan" plumber shop on his own and built it from the ground up.

                                    That's not even what we were talking about you brought up lawyers.. You enjoy being jerks over there at starwinds? I will never do business with such a company that has people acting like this.

                                    KOOLERK 1 Reply Last reply Reply Quote -1
                                    • J
                                      Jason Banned @KOOLER
                                      last edited by

                                      @KOOLER said in Hardware refresh and Selling the Solution:

                                      I repeat: you do BAD things. You give advices to people based on your special conditions (if they do exist, I don't really care about that) and people may get hurt. Everything else is lyrics.

                                      I specifically stated we had emails from the rep saying it was okay. Now your questioning MY ethics and morals? A vendor is now PERSONALLY attacking people on forums.. yeah. great company.

                                      KOOLERK 1 Reply Last reply Reply Quote -1
                                      • KOOLERK
                                        KOOLER Vendor @Jason
                                        last edited by

                                        This post is deleted!
                                        J 1 Reply Last reply Reply Quote 0
                                        • KOOLERK
                                          KOOLER Vendor @Jason
                                          last edited by

                                          This post is deleted!
                                          J 2 Replies Last reply Reply Quote 0
                                          • J
                                            Jason Banned @KOOLER
                                            last edited by

                                            @KOOLER said in Hardware refresh and Selling the Solution:

                                            @Jason said in Hardware refresh and Selling the Solution:

                                            @KOOLER said in Hardware refresh and Selling the Solution:

                                            I repeat: you do BAD things. You give advices to people based on your special conditions (if they do exist, I don't really care about that) and people may get hurt. Everything else is lyrics.

                                            I specifically stated we had emails from the rep saying it was okay. Now your questioning MY ethics and morals? A vendor is now PERSONALLY attacking people on forums.. yeah. great company.

                                            You started with telling / talking EULA works for everybody just because you see it this way. Than appeared "sales rep told". Then "told" turned into e-mails. Look, whole story is above, what are you trying to do there? Call black with white? Why?

                                            I'm not attacking you, I'm saying you can't do things like you do. I don't act as a vendor. Ever heard about good samaritan law? You have a great lawyers, go ask them LOL.

                                            I said We confirmed with the rep what the EULA meant. He said it was allowed. So it is allowed for us. I did not realize it was not allowed in general from the EULA at the being as you can see if you actually read this thread.

                                            KOOLERK 1 Reply Last reply Reply Quote 0
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